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Pestana Carlton Madeira Ocean Resort Hotel, Funchal

5-star5 stars
Largo Antonio NobreFunchal9004-531Portugal

Luxury hotel in Funchal with spa, outdoor pool
  • Free buffet breakfast and free WiFi in lobby
Great location
Fantastic service
Tasty breakfast
Great room
326See all 326 reviews
From 2,552 reviewsTripAdvisor Traveller Rating

Pestana Carlton Madeira Ocean Resort Hotel, Funchal

from $134
  • Double or Twin Room, Mountain View
  • Double or Twin Room, Pool View
  • Double or Twin Room, Sea View
  • Family Room
  • Junior Suite
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 286 rooms
  • This hotel is arranged over 15 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Wired Internet access in rooms *



  • Self parking *

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa tub
  • Marina on site
  • Children's pool
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms 2
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Elevator/lift
  • Fireplace in lobby
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Wired Internet access (surcharge)
  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health SPA. Services include massages.


Arcos - This restaurant serves breakfast and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Pestana Carlton Madeira Ocean Resort Hotel, Funchal’s small print

Also known as

  • Carlton Madeira
  • Pestana Madeira
  • Carlton Madeira Pestana
  • Carlton Pestana Madeira
  • Madeira Carlton Pestana
  • Madeira Pestana
  • Pestana Carlton Madeira Ocean
  • Pestana Carlton Madeira Ocean Funchal
  • Pestana Carlton Madeira Ocean Resort Hotel
  • Pestana Carlton Madeira Ocean Resort Hotel Funchal


Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs EUR 20 per day

Babysitting/childcare is available for an extra charge

Wired Internet access is available in guestrooms for EUR 5 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Pestana Carlton Madeira Ocean Resort Hotel, Funchal


  • Heart of Funchal
  • CR7 Museum - 6 min walk
  • Madeira Casino - 7 min walk
  • Barreiros Stadium - 15 min walk
  • La Vie Shopping Center - 15 min walk
  • Funchal Municipal Garden - 16 min walk
  • Se Cathedral - 17 min walk
  • Funchal Marina - 17 min walk

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 23 min drive
  • Self parking (surcharge)

Recent reviews

Fabulous 8.8 From 326 reviews

Pestana Carlton Madeira Ocean Resort Hotel, Funchal
Great Hotel but...
It was pretty great but there were some downsides. Some of their best ammenities ( the pools and outside) were not open long enough. Most people would go out for the day to explore and then when they would return you'd have a hour or two to relax at the pool. The internet was great everywhere except for your room. You could connect to the router but the router did not connect to the internet. We asked to see if anything could be done and they said they would have someone come up right away to check. We waited 45 minutes and no one showed up. What needs to be done: (1) extend pool opening hours (2) please fix the internet. Some times people require internet because of a work call and its better to be in a quiet room then have to go to the lobby just to have functioning wi-fi.
A Traveler, us3 night romance trip
Pestana Carlton Madeira Ocean Resort Hotel, Funchal
very nice and family friendly
This was a very nice hotel the breakfast was wonderful and included in the room price. The location is very convenient and the staff were very helpful.
Thomas, usFamily trip
Pestana Carlton Madeira Ocean Resort Hotel, Funchal
Had an amazing time, we stayed in mountain view which is beautiful and then upgraded to ocean view. The views are spectacular, the hotel is amazing with everything a family needed and more. The staff are really lovely and always wanting to help! Thank you
Ross, usFamily trip
Pestana Carlton Madeira Ocean Resort Hotel, Funchal
Horrible experience
It was horrible. I Prepayd for 1 month stay with my parents. 2 rooms 1 room handicap was horrible condition for my parents. Outdated hotel. They charge for ice which was in heard of. They need a major remodel. Prime location.
phoung, usFamily trip
Pestana Carlton Madeira Ocean Resort Hotel, Funchal
Intro to Portugal!
Even tho no clock in room, wake up calls were accurate every day we requested it. Breakfast included had great variety
michael s, us3 night romance trip

See all reviews

Pestana Carlton Madeira Ocean Resort Hotel, Funchal

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