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Hotel Universo

3.0 star property
City-center hotel, steps from Basilica of Santa Maria Novella

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Photo gallery for Hotel Universo

Deluxe Room | Minibar, individually decorated, individually furnished, desk
Superior Double or Twin Room | Room amenity
Front of property - evening/night
Reception
Interior
Located in the heart of Downtown, Hotel Universo offers a warm welcome with dry cleaning services and luggage storage. Connect to WiFi, explore nearby Cathedral of Santa Maria del Fiore and Ponte Vecchio, and enjoy express check-in and check-out.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Self parking
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
  • Bathtub or shower

Room options

Check availability for these dates

Tonight

Sep 20 - Sep 21
Check availability for tonight Sep 20 - Sep 21

Tomorrow

Sep 21 - Sep 22
Check availability for tomorrow Sep 21 - Sep 22
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double or Twin Room, View

Superior Double or Twin Room | Minibar, individually decorated, individually furnished, desk

Superior Double or Twin Room, View

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hair dryer
Private bathroom
Bidet
Minibar
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Minibar, individually decorated, individually furnished, desk

Classic Double or Twin Room

8.4 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hair dryer
Private bathroom
Bidet
Minibar
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Minibar, individually decorated, individually furnished, desk

Classic Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hair dryer
Private bathroom
Bidet
Minibar
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Minibar, individually decorated, individually furnished, desk

Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hair dryer
Private bathroom
Bidet
Minibar
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, individually decorated, individually furnished, desk

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hair dryer
Private bathroom
Bidet
Minibar
  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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The price is $197
Sep 21 - Sep 22
Total with taxes and fees
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About the neighborhood

Map
Piazza Santa Maria Novella, 20, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 2 min walk - 0.2 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 9 min walk - 0.8 km
  • Piazza del Duomo - 10 min walk - 0.9 km
  • Uffizi Gallery - 13 min walk - 1.1 km

Getting around

  • Florence Airport, Peretola (FLR) - 23 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Florence Santa Maria Novella Station - 5 min walk
  • Porta al Prato Station - 15 min walk
  • Unità Tram Stop - 1 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 4 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 5 min walk

Restaurants

  • ‪giaogiao stazione firenze - ‬2 min walk
  • Banki Ramen
  • ‪Giotto Pizzeria - ‬1 min walk
  • ‪Trattoria La Madia - ‬3 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬1 min walk

About this property

Hotel Universo

When you stay at Hotel Universo, you'll be in a fantastic location, just a 5-minute walk from Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. Also, Cathedral of Santa Maria del Fiore and Ponte Vecchio are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Unità Tram Stop is steps away and Valfonda - Stazione Santa Maria Novella Tram Stop is 4 minutes.

At a glance

DONE

Hotel size

    • 42 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 48 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

Renovations and closures

This property is closed from November 4 2024 to December 31 2025 (dates subject to change).

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 48 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1SHCBGE33

National rating

This property has received its official star rating from the local rating authority.

Also known as

Hotel Universo Florence
Universo Florence
Hotel Universo Hotel
Hotel Universo Florence
Hotel Universo Hotel Florence

Frequently asked questions

Is Hotel Universo currently open?

This property is closed from November 4 2024 to December 31 2025 (dates subject to change).

Does Hotel Universo offer free cancellation for a full refund?

Yes, Hotel Universo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Universo?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Universo?

Yes. Self parking costs EUR 48 per night.

What are the check-in and check-out times at Hotel Universo?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What's the area around Hotel Universo like?

Hotel Universo is in Historic Centre of Florence, a short 1-minute walk from Unità Tram Stop and 7 minutes' walk from Cathedral of Santa Maria del Fiore. Travelers love the hotel's prime location.

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Hotel Universo Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Train station
Restaurant
Attraction
Parking
Piazza
Air conditioning
Shopping center

What guests liked

  • Plenty of restaurants and food shops are available near the property. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great staff and great location.
Jason, 2-night trip

10/10 Exceptional

Nice place with a friendly staff.
Jason, 1-night trip

8/10 Very good

Property was in great location, staff was friendly, overall the stay was very enjoyable
Thomas, 2-night trip

10/10 Exceptional

Great location.
Charles, 2-night trip

8/10 Very good

The place is well located.
Eric, 3-night trip

8/10 Very good

Great place for short stay

Perfect location with all the attractions in walking distance.
Kyrylo, 2-night trip

10/10 Exceptional

Recommend for location and facilities

Superb location, room and views. Lovely staff and really helpful.
Miss Tamsin, 2-night trip

10/10 Exceptional

Happy with the location and services provided.
Simon, 3-night trip

8/10 Very good

Nice location
Jason, 2-night trip

10/10 Exceptional

Great location, cute room with everything I needed. Staff was very helpful and easy to work with.
Tyler, 1-night trip

10/10 Exceptional

Enjoyed the wonderful view over the piazza
Sudheer, 1-night trip

8/10 Very good

The location is great. Short (5 min) walk from the train station and close to shopping, great food, and next to the Piazza Santa Maria. Room and Facility is plain and small but nice.
Lyle, 1-night trip

10/10 Exceptional

Florence

Great location and great staff Room was cleaned daily with fresh towels
sandra, 3-night trip

10/10 Exceptional

Recommend

The hotel is well located. The personal is friendly
Maria, 1-night trip

10/10 Exceptional

Great hoteel

Nice and quiet central easy to get anywhere in florand A++
mario, 2-night trip

10/10 Exceptional

The staff was very friendly. We found the location to be ideal for us!
Vern, 3-night trip

10/10 Exceptional

Staff was very helpful with suggestions for things to do, where to go etc.
Michael, 1-night trip

8/10 Very good

It was a very good location. The windows did a good job at keeping the sound out.
Tony, 3-night trip

6/10 Good

Great location, near train station, easy to walk places. Very old property but worked for us.
David, 2-night trip

10/10 Exceptional

Walking distance from train station. Lots of options for dinning
Mikeson, 1-night trip

6/10 Good

I only recommend one night stay
Josue, 1-night trip

8/10 Very good

Close to everything

Great service. Needs better lighting in bathroom. Great place to stay. Near trains and close to everything of tourist desires.
Donna, 3-night trip

8/10 Very good

Enjoyed the location and the convenience. A bit noisy and minimum extras such as soap and shampoo
Joseph, 2-night trip

10/10 Exceptional

Nice place to stay in Florence. Location was perfect!!
Luis Vasquez, 2-night trip

10/10 Exceptional

Very pleasant staff, very clean room great balcony with view of Santa novella. Many restaurants within the block
Jennifer, 3-night trip