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1 room, 2 adults

Hotel General

5-starHotelstars Union assigns an official star rating for properties in Czech Republic. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Svornosti 1143-10, Prague, 150 00, Czech Republic

Luxury hotel with restaurant, near Dancing House
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • My initial perception of this hotel were wrong. The location may be out of the circle of…Dec 7, 2019
  • This property was exactly as noted on Expedia. No surprises. Great staff, comfortable…Nov 9, 2019

Hotel General

  • Single Room
  • Deluxe Room
  • Junior Suite
  • Suite, 1 King Bed

What’s around Hotel General

Landmarks

  • In Prague 5
  • Dancing House - 12 min walk
  • Charles Bridge - 26 min walk
  • Wenceslas Square - 28 min walk
  • Prague Astronomical Clock - 31 min walk
  • Old Town Square - 32 min walk
  • Prague Castle - 35 min walk
  • St. Vitus Cathedral - 36 min walk

Getting around

  • Vaclav Havel Airport (PRG) - 30 min drive
  • Prague-Vrsovice Station - 5 min drive
  • Prague-Žvahov Station - 5 min drive
  • Prague-Jinonice Station - 5 min drive
  • Zborovská Stop - 3 min walk
  • Anděl Station - 4 min walk
  • Na Knížecí Stop - 5 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 20 per night)

  • Onsite valet parking (EUR 20.00 per day; includes in/out privileges)

  • Onsite parking limited

  • Electric vehicle charging point on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Segway rental/tour nearby
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1890
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • Czech
  • English
  • French
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Viva Victoria - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Vine Bar - This wine bar specializes in international cuisine and serves brunch, lunch, and dinner. Open daily.

Hotel General’s small print

Also known as

  • General Hotel
  • Hotel General Prague
  • Hotel General Hotel Prague
  • General Prague
  • Hotel General
  • Hotel General Prague
  • General Hotel Prague
  • Hotel General Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 0.82 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Self parking costs EUR 20 per night

Valet parking costs EUR 20.00 per day with in/out privileges

Rollaway beds are available for EUR 50.00 per night

Buffet breakfast is offered for an extra charge of EUR 11 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 28 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel General

  • Does Hotel General offer free cancellation for a full refund?
    Yes, Hotel General does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel General?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel General?
    Yes. Self parking costs EUR 20 per night. Valet parking costs EUR 20.00 per day. Parking spots may be limited. Electric vehicle charging is available.
  • Are pets allowed at Hotel General?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel General?
    You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Hotel General?
    Yes, Viva Victoria offers international cuisine. Nearby restaurants include Pivnice Jamajka (3-min walk), Planet Sushi (4-min walk), and Pastva (4-min walk).
  • Is airport shuttle service offered by Hotel General?
    Yes, an airport shuttle is available. The charge is EUR 28 per vehicle one-way.
  • What is there to do at Hotel General and nearby?
    Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway rentals.

Recent reviews

Exceptional 9.4 From 106 reviews

Very Good 8.0
Hotel General is a roomy clean well run facility. The rooms are large compared to many Europe hotels, and the staff works hard to please guests. It is in a quiet neighborhood, which is good for some, although the bar is rarely used and only staffed if a guest goes down there. No one comes in from the outside. TVs are decent old flat panels, but do not have HDMI connectors for computers or devices. Breakfast buffet is excellent, and there are both subway and train stations within easy walking distance.
us7 night trip with friends
Exceptional 10.0
Check-in was very easy. Staff were very nice and helpful. Breakfast was outstanding. Dinner was excellent also. A very nice place to stay. Highly recommend
Valerie, us1 night romance trip
Exceptional 10.0
I liked the location and the decor and the amenities
us3 night family trip
Exceptional 10.0
The property maintained the uniqueness of Prague’s history with furnishings and architecture.
us4 night family trip
Exceptional 10.0
Great place, highly recommended
Great hotel, amazing service (they even turned on the sauna for me after hours). The hotel is a little piece of history with upgraded rooms and amenities, very clean and the staff is super attentive to detail
Carlos, us1 night trip
Exceptional 10.0
Wonderful Hotel, would stay there again and again!
The hotel is a beautiful older hotel but has been updated wonderfully. The staff there is tremendous. We stayed last year, and when we returned, they remembered us! Every attention to detail has been met from the air conditioning (worked beautifully by the way), the food, everything! This is my favorite hotel we e ever stayed at and we have stayed at hundreds! I can’t say enough about all the staff there either. They are all wonderful people who really seem to care about their clients comforts.
Susan, us2 night family trip
Very Good 8.0
a nice small boutique hotel in progue 5, friendly staff, very personal & friendly breakfast service, but not much else at the facility. We stayed at the roof level room with sun roof.. room was clean but too small and ceiling was too low with roof cut the room half. Location was not that great also. Metro station was about 10 min away walking and main Prague attractions like Charles Bridge were about 30 min walking distance away. There is nothing much around hotel - it was more of residential area - except a good bar around the corner. It was pleasant stay although.
Daniel, us2 night romance trip
Exceptional 10.0
Excellent!
Amazing service and attention to detail, an overall excellent hotel in Prague
Alberto A, us2 night trip with friends
Exceptional 10.0
Unexpected elegance, value, and graciousness. EXCELLENT, and Martin was always informative, helpful, and interesting.
us2 night romance trip
Exceptional 10.0
If I could give the staff 500 stars I would. The nicest people work here. Hôtel lovely. Great location - can walk everywhere. Sat farmers market just across the river. Old town 15 min walk. No complaints.
Gogo, us3 night trip

Hotel General