Melia Paulista

5.0 star property
Luxury hotel with spa, near Renaissance Theater

Choose dates to view prices

Located in the heart of São Paulo, Melia Paulista offers a luxurious retreat for families. Unwind with a massage at the spa or let your kids enjoy the playground and arcade/game room while you relax by the indoor pool.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Non-smoking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • 24-hour health club
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Hot tub

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Television
  • Daily housekeeping
$190 nightly
The total price is $199
Dec 6 - Dec 7
Total with taxes and fees

Why we love this property

Spa serenity
The full-service spa offers revitalizing massage and couples treatments in dedicated rooms. A sauna, hot tub, and steam room complete this relaxation haven.
Culinary journeys
The hotel beckons with a restaurant serving international cuisine, a cafe, and a bar. Breakfast buffet and private dining create memorable occasions.
Champagne dreams
Blackout drapes ensure blissful sleep in these luxury rooms. Midnight cravings vanish with 24-hour service, while the minibar offers tasty temptations.

Room options

Available filters for rooms
Showing 35 of 35 rooms

Classic Twin

7.2 out of 10
Good
(25 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Eco-friendly toiletries
Hair dryer
  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Eco-friendly toiletries
Hair dryer
  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Queen Room

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Eco-friendly toiletries
Hair dryer
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

Supreme Queen

8.8 out of 10
Excellent
(29 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Hair dryer
Separate sitting area
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Renovated in 2017
Blackout drapes/curtains
Separate bedroom
Separate sitting area
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Grand Room (Premium with views)

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
Eco-friendly toiletries
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Queen Room

8.6 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Renovated in 2017
Blackout drapes/curtains
Separate bedroom
Hair dryer
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
Eco-friendly toiletries
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Hair dryer
Separate sitting area
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite (3 AD)

7.0 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Hair dryer
Separate sitting area
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
Eco-friendly toiletries
  • 581 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Room, Connecting Rooms (2+2)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Eco-friendly toiletries
Hair dryer
  • 581 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
2 bedrooms
Hair dryer
Separate sitting area
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
  • 797 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms (2+4)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
2 bedrooms
Hair dryer
Private bathroom
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
Eco-friendly toiletries
  • 797 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

Accessible Deluxe Room Queen-Size Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Junior Suite (Executive)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
Eco-friendly toiletries
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Eco-friendly toiletries
Hair dryer
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Supreme Queen (3 Ad)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Eco-friendly toiletries
Hair dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Murphy Bed

Deluxe Queen Room (3 Ad)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Eco-friendly toiletries
Hair dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Murphy Bed

Deluxe Twin Room (3 Ad)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Eco-friendly toiletries
Hair dryer
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Suite (3 Ad)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Eco-friendly toiletries
Hair dryer
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed

Junior Suite

Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
Eco-friendly toiletries
  • Sleeps 3

Executive Junior Suite Non Smoking

Separate dining area
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
  • Sleeps 2

Premium Queen

Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
Eco-friendly toiletries
  • Sleeps 2

Family Suite Non Smoking

Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
Eco-friendly toiletries
  • Sleeps 3

Superior Room Queen Bed

Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Eco-friendly toiletries
Hair dryer
  • Sleeps 2

Grand Premium With View

Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
Eco-friendly toiletries
  • Sleeps 1

Classic Room Twin

Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Eco-friendly toiletries
Hair dryer
  • Sleeps 2

Deluxe Room Queen Bed

Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Eco-friendly toiletries
Hair dryer
  • Sleeps 3

Deluxe Connecting Room

Soundproofed rooms
Air conditioning
Connecting rooms available
Blackout drapes/curtains
Crib/infant bed
Bathrobes
  • Sleeps 4

Two-Bedroom Suite

Soundproofed rooms
Air conditioning
Connecting rooms available
Blackout drapes/curtains
Crib/infant bed
Bathrobes
  • Sleeps 4

Deluxe Room Twin Bed

Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Eco-friendly toiletries
Hair dryer
  • Sleeps 3

Accessible Deluxe Queen Room

Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
Eco-friendly toiletries
  • Sleeps 2

Junior Suite

Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
Eco-friendly toiletries
  • Sleeps 3

Supreme Queen Room

Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Bathrobes
Eco-friendly toiletries
  • Sleeps 2

Supreme Queen Room

Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Crib/infant bed
Eco-friendly toiletries
Hair dryer
  • Sleeps 3

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About the neighborhood

Map
Av Paulista, 2181, São Paulo, SP, 01310-300

What's nearby

  • Paulista Avenue - 2 min walk - 0.2 km
  • São Paulo Museum of Art - 8 min walk - 0.7 km
  • Hospital Sírio-Libanês - 10 min walk - 0.9 km
  • Reboucas Convention Center - 10 min walk - 0.9 km
  • Frei Caneca Shopping and Convention Center - 13 min walk - 1.1 km

Getting around

  • São Paulo (CGH-Congonhas) - 20 min drive
  • São Paulo/Guarulhos Intl. Airport - 42 min drive
  • Fradique Coutinho Station - 4 min drive
  • Sao Paulo Julio Prestes Station - 5 min drive
  • Sao Paulo Hebraica-Reboucas Station - 7 min drive
  • Consolacao Station - 1 min walk
  • Paulista Station - 6 min walk
  • Clinicas Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Bassano - ‬8 min walk
  • ‪America - ‬2 min walk
  • ‪Look Lanches Lanchonete - ‬1 min walk
  • ‪Burger King - ‬1 min walk

About this property

Melia Paulista

Melia Paulista features a free kids' club and puts you within a 10-minute walk of Paulista Avenue. Guests can indulge in massages at the spa, and international cuisine is served at Gran Via, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour health club. The property is just a short walk to public transportation: Consolacao Station is steps away and Paulista Station is 6 minutes.

At a glance

DONE

Hotel size

    • 400 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:30 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered onsite valet parking (BRL 55 per day)
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Children's menu
  • Baby bath
  • Bed rails

Working away

  • 7 meeting rooms
  • Computer station
  • Conference center (3767 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • 24-hour health club
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 29
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 45
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Magnifying mirror
  • Raised toilet seat
  • Raised toilet seat height (inches): 17
  • Grab bar near toilet
  • Toilet grab bar height (inches): 30
  • Grab bar in shower
  • Shower grab bar height (inches): 30
  • Roll-in shower
  • Roll-in shower width (inches): 30
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Mobile key entry

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include massages.

Dining

Gran Via - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BRL 88 for adults and BRL 88 for children
  • Airport shuttle service is offered for an extra charge of BRL 480 per vehicle (roundtrip, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for BRL 57.75 per day
  • Rollaway beds are available for BRL 262.5 per day
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Covered valet parking costs BRL 55 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 62.413.877/0041-59

Also known as

Melia Paulista
Melia Paulista Hotel
Melia Paulista Hotel Sao Paulo
Melia Paulista Sao Paulo
Caesar Business Sao Paulo Paulista Hotel Sao Paulo
Melia Paulista Sao Paulo, Brazil
Melia Paulista Hotel
Melia Paulista São Paulo
Melia Paulista Hotel São Paulo

Frequently asked questions

Does Melia Paulista offer free cancellation for a full refund?

Yes, Melia Paulista does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Melia Paulista?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Melia Paulista?

Sorry, pets aren't allowed.

Is parking offered on site at Melia Paulista?

Yes. Valet parking costs BRL 55 per day.

Is airport shuttle service offered by Melia Paulista?

Yes, an airport shuttle is available. The charge is BRL 480 per vehicle roundtrip.

What are the check-in and check-out times at Melia Paulista?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at Melia Paulista and nearby?

Melia Paulista has a spa and an indoor pool, as well as a 24-hour health club and an arcade.

Are there restaurants at or near Melia Paulista?

Yes, Gran Via offers international cuisine.

What's the area around Melia Paulista like?

Melia Paulista is a short 1-minute walk from Consolacao Station and 7 minutes' walk from Paulista Avenue.

Have a question?

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Melia Paulista Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Breakfast
Bathroom
Lobby
Restaurant
Bed
Shower
Food

What guests liked

  • The property's restaurant offered a good breakfast selection and the location was convenient for walking to nearby restaurants and dining options. (7 reviews)
  • The breakfast was excellent with a big variety of food and drinks, and many guests highly recommended it. (8 reviews)
  • The property features a heated indoor pool and a lap pool, offering a great swimming experience. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very nice property in a great location.
John, 1-night trip

10/10 Exceptional

Nice places
Luis Roberto, 1-night trip

10/10 Exceptional

Perfect!
Rosangela, 1-night trip

10/10 Exceptional

This is such a great hotel, conveniently located to shopping, very clean and quiet, and incredible service from every single staff member. I will definitely stay here again!
Katherine, 2-night trip

10/10 Exceptional

Outstanding hospitality, multilingual staff. Excellent convient location
Erik, 1-night trip

10/10 Exceptional

Would recommend!
Victor, 4-night trip

10/10 Exceptional

It was great hotel
Navin, 3-night trip

8/10 Very good

Good location. Comfortable rooms. Excellent indoor pool. Restaurant is not great
3-night trip

8/10 Very good

Generally good, but the room key was sometimes out of service, I have to reactivate it at the reception. The building is a little old but well maintained.
tian, 3-night trip

10/10 Exceptional

Very friendly staff. Near museums and shops.
Paula, 4-night trip

10/10 Exceptional

Friendly staff. Always an elevator available. Impressive.
Ryan, 2-night trip

10/10 Exceptional

The staff was very professional and helpful.
Angel, 3-night trip

8/10 Very good

Great location. I love to swim and they have a lap pool!
Gustavo, 2-night trip

10/10 Exceptional

Good breakfast
Gustavo, 3-night trip

10/10 Exceptional

Great place

Location is excellent. Very convenient for access all. Staffs are very kind and friendly
Chuljin, 3-night trip

10/10 Exceptional

Great
Altieris, 2-night trip

8/10 Very good

The hotel advertises as a Luxury Business Hotel which is not the case at all. The rooms are basic and no luxury amenities.
Pawan, 3-night trip

4/10 Fair

Bruno , afternoon reception leader was excellent. Empathetic, proactive, taking ownership and solving unsettling situations. Honest and human in his approach to the customer. An asset for the hotel which should praise and recognize that kind of behavior
jose Joaquin, 1-night trip

4/10 Fair

-
Natalia, 3-night trip

8/10 Very good

Excellwnt location

The hotel is very well located on Avenida Paulista. The staff is friendly and helpful, the rooms are comfortable and well equipped. The only problem was that the keys were damaged, but at reception they fixed them immediately.
Virginia, 4-night trip

2/10 Poor

Not what I expected 5 stars to be

TERRIBLE! I booked a room with a view. At check in, the male said the view we wanted wasn’t available but the room we would get would have a nice view. Well that was NOT the case. We faced a white ugly building! But the view is not the worst part. The shower floods with every bath as the water doesn’t flow fast enough! The A/C is very loud. The breakfast has a hefty price but the choices were limited — breads, fruit, and cake with no icing. At check out, they charged us for drinking water. They explained we were supposed to have a jar of complimentary water in our room (we didn’t). They never, at any point, tried to correct their mistakes. For a comparable experience, take your money to a Super 8 or a Days Inn. Needless to say we will never be back and will take our money to a Hilton next time.
Juliana, 2-night trip

10/10 Exceptional

A
Rick, 3-night trip

8/10 Very good

Lobby area smells great. Location couldn't be better. We had a welcome cake as it was a special occasion and it was delicious. TV was giant! Room was spacious, with lots of wardrobes. Check-in took a while even though it wasn't busy at all. View from our room wasn't great as there was a building blocking almost all of it. Room needed a microwave oven. Bed was a little too firm.
João, 3-night trip

10/10 Exceptional

Ice
Ed, 2-night trip

10/10 Exceptional

Best in Sao Paulo

I've been here before and loved the place except the Internet was slow when using a vpn. However since then they've improved their internet dramatically and now it is my favorite place in Sao Paulo to stay. I'll most likely be back multiple times
FL, 6-night trip