10/10 Exceptional
Valet parking efficient and quick. Room was really nice and comfortable. Excellent breakfast
Fernando
Fernando, 1-night trip
Locanda Don Serafino Historical Boutique Hotel
Luxury beach hotel with restaurant, near Palazzo Sortino-Trono
Located in the heart of Palazzo Sortino-Trono, Locanda Don Serafino Historical Boutique Hotel invites you to unwind with a deep-tissue massage or body treatment at the spa. Enjoy lunch and dinner at the on-site restaurant, then relax with a book from the library or sip drinks at the bar.
VIP AccessExcellent
Popular amenities
- Airport transfer
- Pet friendly
- Free parking
- Free WiFi
- Restaurant
- Connecting rooms available
Main amenities (12)
- Daily housekeeping
- Private beach
- Restaurant and bar/lounge
- Breakfast available
- 24-hour room service
- In-room childcare
- Meeting rooms
- Airport shuttle
- 24-hour front desk
- Coffee/tea in a common area
- Library
- Computer station
For families (6)
- Cribs/infant beds (surcharge)
- Babysitting (surcharge)
- Connecting/adjoining rooms available
- Daily housekeeping
- Laundry facilities
- Blackout drapes/curtains
Why we love this property
Luxury in historic center
Marvel at this hotel's blend of opulence and heritage in the city center. Surrounded by historical charm, it offers a luxurious urban retreat.
Indulgent dining choices
Savor locally-sourced food and vegetarian options at the restaurant. Enjoy wine tasting, buffet breakfast, and in-room champagne service at this hotel.
Ultimate sleep comfort
Wrapped in hypo-allergenic bedding and premium linens, guests drift into peaceful slumber. A champagne service and in-room massages elevate the luxury.
Room options
Check availability for these dates
Showing 6 of 6 rooms
Standard Double Room
Highlights
Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
- 194 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
Junior Suite
Highlights
Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
- 322 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
Superior Double Room
Exceptional
Highlights
Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
- 269 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
Luxury Suite, Hot Tub, Garden View
Highlights
Deck/patio
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
- Garden view
- 700 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
Junior Suite (Deluxe)
Exceptional
Highlights
Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
- 377 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
Junior Suite (Shower)
Highlights
Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
- 377 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
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About the neighborhood
Via XI Febbraio, 15, Ragusa, RG, 97100
About this property
Locanda Don Serafino Historical Boutique Hotel
Locanda Don Serafino Historical Boutique Hotel offers a fantastic location, putting you just a 5-minute walk from Palazzo Sortino-Trono and Church of Santa Maria dell'Itria. Guests can indulge in deep-tissue massages, facials, or body scrubs, and Locanda Don Serafino serves lunch and dinner. This luxurious hotel is also within a 15-minute walk of Church del Purgatorio and Cathedral of San Giovanni Battista.
At a glance
Property amenities
Room amenities
Special features
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Locanda Don Serafino Historical Boutique Hotel Reviews
Excellent
8.8
Cleanliness
8.6
Location
8.8
Staff & service
8.4
Property conditions & facilities
What guests liked
- Breakfast was a highlight with delicious food, excellent service, and a standout bakery. (4 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomCarRestaurant10/10 Exceptional
Breakfast was excellent. Must try to recreate ricotta and onion breakfast item, it was spectacular.
Giuseppe at reception when we checked in also went above and beyond. Loved his warm welcome.
The room was lovely, didn't hear much noise from the street, and the bed was very comfortable.
Would definitely recommend others stay here.
Angela
Angela, 2-night trip
10/10 Exceptional
The staff was so willing to help and make our stay the best possible. Front desk found my Meta glass case in the room after we left and was so helpful in sending them to our home in the U.S. above and beyond!
Anne Marie
Anne Marie, 3-night trip
10/10 Exceptional
This hotel is very nice. We stayed at one of the "cave rooms". Beautiful!
Definitively the best breakfast of the entire trip to Sicily!!! their bakery is outstanding!!
Unfortunately we didn't eat at their Michelin star restaurant.
Maria
Maria, 1-night trip
10/10 Exceptional
Great staff
William
William, 1-night trip
10/10 Exceptional
What an experience! Great location in the heart of where you need to be
Leon
Leon, 1-night trip
10/10 Exceptional
We had a wonderful stay at this hotel. The place was clean and convenient. The rooms were a bit unusual as this is a beautifully converted historic building. Hotel staff were cordial and helpful.
The only issue we encountered was that the workers in breakfast room were somewhat inconsiderate and were just unbelievably noisy, almost intentionally smashing the dishes around when washing or stacking them. Made for a very unpleasant breakfast experience.
Vahak
Vahak, 2-night trip
10/10 Exceptional
It was a pleasant stay at Locanda Don Serafino. The staffs were very friendly and welcoming. The room is nice equipped with everything we need. Amenities are niche and nice. Wifi is a bit slow but it works. Don’t forget to try their restaurant, it is the best I’ve ever had in Sicily.
Tanut
Tanut, 1-night trip
6/10 Good
Mixed feelings
We stayed as a family of 6 in 3 Junior suites.
It is an old building with an eclectic mix of rooms.
However I think they have oversold at least one of these rooms as a 'suite'. It is a standard double with a tiny bathroom (one has to climb over the bidet to use the shower).
Another of the rooms was very humid, smelly and damp. A dehumidifier was required and needed emptying 3-4 times a day. Not good for anyone with respiratory issues.
The staff are helpful and the location is good. However not good value for money.
Dr Arvind
Dr Arvind, 3-night trip
8/10 Very good
Okay... would not stay here again.
Great location. Walked to San Giorgio Duomo every night. Breakfast at the hotel was delicious.
We knew there was a small shower before arriving, by far the smallest shower we have used in all of our stays all over Italy. The bed was not comfortable. It had some sort of feather or horse hair mattress topper. It was very hot to sleep on. The air conditioning did not keep the room cool at all... and we asked about it twice and we were told we were not using it correctly. We tried it on every setting imaginable to no avail.
Verified traveler
2-night trip
10/10 Exceptional
This is an exceptional hotel in Ragusa. Parking is very difficult in Ragusa. The staff takes your car and parks is somewhere and brings it back when you leave. The hotel itself is stunning, a small, boutique property that was rebuilt after an earthquake several years ago. The steps to the second floor are stone, from the 14th century. The walls are the beautiful light stone found all around Ragusa. The room was small, but lovely. The staff is exceptional. They understand that parking is difficult, finding the hotel can be a challenge, and they do everything they can to make it easier, and your stay delightful. I can't say enough about this hotel. I loved it.
Beth
Beth, 1-night trip
10/10 Exceptional
This hotel building, carved into the stone, survived the 1693 earthquake and is over seven hundred years old.
Josepi, on his second day at work, was an enormous help in parking my car, which was a midsize MG SUV. He went over and above what was expected.
Breakfast was a joy with great staff, that would make you coffee exactly how I wanted it and kept it coming without having to ask.
Sparkling wine awaited you in the cavern-like separate sitting area upon arrival after a stressful drive, before checking in.
Linda and Eugenio gave us incredible service making reservations at restaurants for us and advice on visiting Modica, Scicli, and Ragusa.
Linda phoned a restaurant for me when I thought that I had left my hat behind. The atmosphere of the hotel more than made up for the somewhat tight quarters of our room which could be accessed from the street, or by going up a spiral staircase cut int0 the stone behind the front desk. Service at it’s finest.
Don
Don, 3-night trip
8/10 Very good
Beautiful old building, many original details like stone arches across the property. Staff was wonderful, very helpful, parked the car and carried our luggage in the room. Negatives: shower was in an arched area, impossible to shower without bending; tub didn't drain well and specs of dirt were floating in the standing water. Dust was falling from the stone arch to the point that the floor in front of the bed had sand all over in the morning. Street was noisy, we were awaken at 6-7am. At arrival we were told that breakfast was not included, and that breakfast was 30 Euro/person, more than a breakfast at a 5 stars hotel. Overall, was not as good as expected.
Anca
Anca, 1-night trip
10/10 Exceptional
Eleganza, atmosfera unica e servizio impeccabile.
Cucina eccellente nel loro ristorante e grande attenzione ai dettagli.
Un luogo che resta nel cuore. Consigliatissimo anche per la professionalità, cortesia e simpatia di tutto il personale
Marcella
Marcella, 3-night trip
10/10 Exceptional
Hübsches Hotel, mitten in der historischen Altstadt.
Marcel
Marcel, 1-night trip
10/10 Exceptional
Hotem muito bacana. Localização TOP. Os funcionários são excepcionais.
Luis
Luis, 4-night trip
10/10 Exceptional
Kan anbefales
Virkelig godt hotel gåafstand til alt i Ragusa Ibla. God service.
Verified traveler
3-night trip
10/10 Exceptional
La suite elegida superó nuestras expectativas. Es impresionante el trabajo que se han tomado para el acondicionamiento de la habitación. Muy recomendable.
JOSE ANDRES
JOSE ANDRES, 1-night trip
6/10 Good
Property location is great. Suite and Restaurant located very far from main lobby and building. However the staff was great and very helpful. Suite had a very humid smell and dehumidifier, a/c filters and exhaust vents were extremely dirty. Did expect this hotel to be a lot better.
Albino
Albino, 1-night trip
10/10 Exceptional
The hotel is intimate, refined, friendly and centrally located.
I want to come back there.
Michael
Michael, 1-night trip
6/10 Good
Hotel?
Very good service and staff. This is very small hotel, with no real amenities. Small reception area with a sofa and a tiny breakfast room. With three groups of two and the two servers( due to covid) it was cramped. They moved us to another room which was much better but this was a separate room which felt more like an Airbandb. I paid pretty much for a basic room but was expecting more from Relais and Chateaux hotel. Moved us but I really don’t see how this constitutes being a hotel is more of a B and B. Good staff nice breakfast.
Mark
Mark, 1-night trip
8/10 Very good
Ragusa Ibla stupenda
L'hotel è delizioso e il personale disponibile e gentilissimo. Centrale rispetto al centro e molto curato. Un disagio è l'assenza di un parcheggio e un aspetto davvero fastidioso è il rumore continuo la notte. Le camere si affacciano su una stradina in salita dove passano le macchine, motorini, pedoni, etc... un rumore costante fino alle 2 di notte. Impossibile dormire con la finestra aperta. Anche con le imposte chiuse, per niente facile dormire in silenzio. Peccato
Sabrina
Sabrina, 6-night trip
8/10 Very good
Qualcosa da rivedere
Personale gentilissimo e disponibile, posizione eccezionale.
Qualche pecca:
La Pulizia Lascia a desiderare, terra sul pavimento, camminando scalza avevo i piedi neri, muro con tracce di sangue e copriletto impolverato. Tutto ciò non può succedere in un hotel 4 stelle. Ho chiesto di aggiungere una persona, chi mi ha risposto è stata gentilissima, ma il letto in più era un divano letto da una piazza e mezza per due persone.
Su Hotels.com tra i servizi viene elencata la spiaggia privata, senza specificare che è un servizio a pagamento. Ovviamente arrivati sul posto abbiamo dovuto pagare le postazioni.
Per ultimo con le restrizioni covid la colazione non può essere fatta a buffet, rispetto pienamente le regole ma sarebbe opportuno organizzarsi con più personale.
Maddalena
Maddalena, 1-night trip
6/10 Good
Pour être au cœur de la ville de Raguse Ibla
L'hôtel Locanda Don Serafino Hotel occupe des anciens bâtiments en plein cœur d'Ibla, le centre historique de Raguse, à proximité immédiate des centres d’intérêts que offre cette magnifique ville.
Nous y avons séjourné 1 nuit dans une junior suite .. A postériori (en regardant les photos du site) nous pensons avoir été logés dans une chambre de catégorie inférieure n’offrant pas de vue et avec une mauvaise insonorisation ! Le charme du site est indéniable, le revers inévitable de la médaille étant l’exiguïté de tout : salle de bain, salle de petit déjeuner, petit salon de lecture ….
Le label Relais & Châteaux exigerait davantage d’attentions. Au niveau de l’hôtel, la salle du bar ou est servi le petit déjeuner mériterait d’être repensée complètement ainsi que les toilettes connexes qui en l’état n’offrent aucune intimité (porte ne fermant pas). Le célèbre restaurant du même nom, le Locanda Don Serafino, occupe un site de toute beauté dans la roche et offre une expérience culinaire de grande qualité, mais ne semble pas valoir la récompense de 2 étoiles au guide Michelin.
Note positive : la gentillesse du staff et la prise en charge rapide de la voiture à l’arrivée (ce qui vous évite de vous perdre dans les ruelles étroites de la ville).
Christine
Christine, 1-night trip
8/10 Very good
Exceptionally clean, staff very accommodating. Uniquely situated / unique experience
Verified traveler
2-night trip
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