Facilities were really good and staff were great. The room was really spacious considering I went for the cozy double size. It had everything I needed, a fan (it was very hot that day), tea-making equipment, an iron, hairdryer, soap, good size TV, parking was free and easy. Room was clean but not spotless. Bed was springy and not supportive so I didn't sleep that well though. I also used the spa for the hot tub and swim, which was a lovely start to the day, but playing pop anthems at 7am over the music system was a bit much for me, I prefer my spa experience to be chill. Also paid for the breakfast, which was very basic fare, the scrambled eggs were quite strange and rubbery, but the veggie sausages cooked to order were good. If they changed the mattress, music, and improved the breakfast I would give it 5 stars.