Mercure Queenstown Resort

Ski hotel with ski shuttle, near Lake Wakatipu

Choose dates to view prices

Fri, Apr 17
Sat, Apr 18
April 2026
3
May 2026
Nestled near Lake Wakatipu, Mercure Queenstown Resort offers an eco-friendly retreat with a coffee shop and lush garden. Enjoy the hotel's two on-site restaurants for breakfast and dinner, or unwind in the sauna or spa tub after a day of skiing via the ski shuttle.
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Ski storage
  • Fitness center
  • Sauna
  • Self parking
  • Children's pool
  • Hot tub
  • Room service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
$109 nightly
$125 total
May 4 - May 5
Total with taxes and fees

Why we love this property

Culinary paradise awaits
Taste adventure at 2 restaurants, a cafe, and the bar. Indulge in ocean-view dining, private picnics, in-room champagne, and vegan options.
Luxurious sleep zone
Slip into soft bathrobes before drawing blackout drapes for perfect rest. Each room boasts curated furnishings and champagne service.
Ski paradise at hand
This hotel offers nearby skiing and snowboarding. Ski shuttles, equipment rentals, and lessons make it easy. Unwind in the hot tub after slopes.

Room options

Showing 6 of 6 rooms
In-room safe, individually furnished, desk, blackout drapes
Room, 1 King Bed, Garden View | In-room safe, individually furnished, desk, blackout drapes
In-room safe, individually furnished, desk, blackout drapes
Room, 1 King Bed, Garden View | In-room safe, individually furnished, desk, blackout drapes

Room, 1 King Bed, Garden View

Very good
  • Garden view
  • 256 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Lake view
Superior Room, 2 Queen Beds, Lake View | In-room safe, individually furnished, desk, blackout drapes
In-room safe, individually furnished, desk, blackout drapes
In-room safe, individually furnished, desk, blackout drapes

Superior Room, 2 Queen Beds, Lake View

Wonderful
  • Lake view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
Lake view
Room, 2 Queen Beds, Lake View | In-room safe, individually furnished, desk, blackout drapes
Lake view
Room, 2 Queen Beds, Lake View | In-room safe, individually furnished, desk, blackout drapes

Room, 2 Queen Beds, Lake View

Good
  • Lake view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
Lake view
Lake view
Lake view
Lake view

Deluxe Room, 1 King Bed, Lake View

  • Lake view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
In-room safe, individually furnished, desk, blackout drapes
Double Room, 2 Double Beds, Garden View | In-room safe, individually furnished, desk, blackout drapes
In-room safe, individually furnished, desk, blackout drapes
Double Room, 2 Double Beds, Garden View | In-room safe, individually furnished, desk, blackout drapes

Double Room, 2 Double Beds, Garden View

Wonderful
  • Garden view
  • 267 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
Lake view
Superior Room, 1 King Bed, Lake View | In-room safe, individually furnished, desk, blackout drapes
Superior Room, 1 King Bed, Lake View | In-room safe, individually furnished, desk, blackout drapes
In-room safe, individually furnished, desk, blackout drapes

Superior Room, 1 King Bed, Lake View

Good
  • Lake view
  • 299 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Sainsbury Road, Queenstown, 9300

What's nearby

  • Skyline Queenstown - 3 min drive - 1.9 km
  • Kiwi Park - 3 min drive - 1.9 km
  • Queenstown Gardens - 3 min drive - 2.2 km
  • TSS Earnslaw Steamship - 3 min drive - 2.3 km
  • Bob's Peak - 10 min drive - 2.6 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 17 min drive
  • Ski shuttle (surcharge)

Restaurants

  • ‪Smiths Craft Beer House - ‬3 min drive
  • ‪Heritage Queenstown - ‬6 min walk
  • ‪Saigon Kingdom - ‬3 min drive
  • ‪Finz - ‬3 min drive
  • ‪Mrs. Ferg Beach Street - ‬4 min drive

About this property

Mercure Queenstown Resort

Mercure Queenstown Resort features a ski shuttle and puts you just a 5-minute drive from Lake Wakatipu and Kiwi Park. Guests can take a dip in the outdoor pool or grab a bite to eat at South Eatery Restaurant, which serves dinner and is one of 2 restaurants. A bar/lounge, a fitness center, and a hot tub are other highlights. Ski storage is also available. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 148 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms

Parking

    • Uncovered onsite self parking (NZD 15.00 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options

Offsite

    • Ski shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu
  • Pool gate

What to do

  • Private winery tours
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference space (3272 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Hot tub
  • Sauna
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Ski

  • Ski shuttle (surcharge)
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 50-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free wired internet
  • Phone

Food and drink

  • Champagne service
  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

South Eatery Restaurant - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Rises Restaurant - Overlooking the ocean, this restaurant serves breakfast only. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 32 per person
  • Ski shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Rollaway beds are available for NZD 65.0 per night

Parking

  • Uncovered self parking costs NZD 15.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Does Mercure Queenstown Resort offer free cancellation for a full refund?

Yes, Mercure Queenstown Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Queenstown Resort?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Mercure Queenstown Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Queenstown Resort?

Yes. Self parking costs NZD 15.00 per night.

What are the check-in and check-out times at Mercure Queenstown Resort?

Check-in start time: 2 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Mercure Queenstown Resort?

No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (3-min drive) and Skycity Queenstown Casino (4-min drive) are both nearby.

What is there to do at Mercure Queenstown Resort and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Mercure Queenstown Resort also has a sauna and a fitness center, as well as a picnic area and a garden.

Are there restaurants at or near Mercure Queenstown Resort?

Yes, there are 2 onsite restaurants, featuring ocean views.

What's the area around Mercure Queenstown Resort like?

Mercure Queenstown Resort is in Fernhill, a short 5-minute walk from Mt Crichton Loop Track.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Mercure Queenstown Resort Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.2

Property conditions & facilities

What guests liked

  • Breakfast was consistently praised for being great, excellent, and amazing with many reviewers enjoying the buffet options and stunning views. (20 reviews)
  • The pool was a highlight for many guests, with kids loving it and adults appreciating the hot spa. (4 reviews)
  • The spa access was lovely and a great addition to the property. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

ViewService staffRoomBreakfastParkingBedLocationLakeTownsChildren
Verified

10/10 Exceptional

Shops where near by Staff are welcoming and friendly We had a lovely 1 night stay
Robert, 1-night trip
Verified

10/10 Exceptional

Breakfast was great. The restaurants were well managed and set-up. The food was excellent.
Gregory, 5-night trip
Verified

10/10 Exceptional

Great breakfast lovely views
Pradip, 5-night trip
Verified

10/10 Exceptional

Amazing lake view. Loved our stay here!
Amanda, 2-night trip
Verified

10/10 Exceptional

Amazing view. Breakfast was good. Great staff. Would stay again
Chris, 3-night trip
Verified

10/10 Exceptional

Beautiful location- just like the pictures. Very welcoming hotel. Taxi/uber necessary to go to city center
Thomas, 3-night trip
Verified

8/10 Very good

Lovely stay, kid friendly
Rochelle, 3-night trip
Verified

8/10 Very good

The view. Rooms were also clean.
Dhama, 1-night trip
Verified

8/10 Very good

Good location
Nick, 3-night trip
Verified

10/10 Exceptional

Fabulous service Beautiful breakfast with stunning view Hotel restaurant was excellent.
Annamaria, 6-night trip
Verified

10/10 Exceptional

It has beautiful room view
Clark, 2-night trip
Verified

10/10 Exceptional

Excellent staff and facilities. Rooms were large but tired and needed refreshing. Excellent bar with happy hour and restaurant with fantastic view. Wonderful stay and would return in a heartbeat.
David, 3-night trip
Verified

8/10 Very good

Nice hotel, a bit far from the centre. Big, clean room and really good bathroom. Parking is free on the road just outside the hotel, but Hotel car park is not free
Kenez, 1-night trip
Verified

10/10 Exceptional

Great service from Lucy on front desk and Sanjay in the restaurant. Will definitely be coming back!
Freeman, 1-night trip
Verified

10/10 Exceptional

Great views of the Lake and mountains
evan, 2-night trip
Verified

10/10 Exceptional

Clean room, beautiful view. Water fountain in lobby. Lovely amenities.
Kristine, 2-night trip
Verified

10/10 Exceptional

Staff were extremely friendly and helpful despite our 3am arrival. Facilities were good. Restaurant was excellent.
Margo, 4-night trip
Verified

8/10 Very good

Nice location,good size rooms
Varsha, 4-night trip
Verified

8/10 Very good

Clean room with great views. I thought the staff lacked some basic knowledge for new visitors but otherwise they were friendly enough.
Henry, 3-night trip
Verified

10/10 Exceptional

It was extremely clean, people were great and breakfast was amazing. Would 100% recommend!!
Felipe Fiorino, 4-night trip
Verified

8/10 Very good

Friendly staff, check in was efficient.
Carol, 1-night trip
Verified

8/10 Very good

Friendly staff and nice environment.
Paola, 2-night trip
Verified

8/10 Very good

Location is perfect. Just the property is bit dated
Jatinder, 2-night trip
Verified

10/10 Exceptional

Love the space in the rooms and also the sustainability on products to use in the shower. Also good breakfast options in the buffet
Ana, 3-night trip
Verified

8/10 Very good

We had amazing views over the lake. Staff were super friendly and helpful. The bar was a great place to hang out and the food we ordered there was very good. Breakfast is ok but you get amazing views over the lake, so it's definitely a great option.
Stavros, 2-night trip