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1 room, 2 adults
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Heritage Queenstown, Queenstown

Official New Zealand Rating provided by Qualmark®
91 Fernhill RoadQueenstown9197New Zealand, 800-491-6126
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Excellent4.4 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Comfort
Rather comfortable
Location
Great location
525See all 525 Hotels.com reviews
From 1,356 reviewsTripAdvisor Traveller Rating

Heritage Queenstown, Queenstown

Hotel Info: 866-539-8117

from $137
  • Villa, 3 Bedrooms, View
  • Studio Suite, Lake View
  • Suite, 2 Bedrooms, Lake View
  • Deluxe Room
  • Villa, 3 Bedrooms, Lake View
  • Deluxe Room, Lake View
  • Deluxe Room
  • Suite, 2 Bedrooms
  • Studio Suite
  • Executive Deluxe Room
  • Family Room

At a glance

Key facts

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Also known as

  • Heritage Hotel Queenstown
  • Heritage Queenstown
  • Queenstown Heritage
  • Heritage Queenstown Hotel Queenstown
  • Queenstown Heritage Hotel
  • Heritage Queenstown Hotel

Mandatory fees

Deposit: NZD 50 per night

Optional extras

Rollaway beds are available for an additional charge

Breakfast costs between NZD 18 and NZD 31 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of NZD 27 per person (one way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Ski storage
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Conference space size (feet) - 3079
  • Conference space size (meters) - 286
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Mackenzies Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Tennis on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Heritage Queenstown, Queenstown’s small print

Also known as

  • Heritage Hotel Queenstown
  • Heritage Queenstown
  • Queenstown Heritage
  • Heritage Queenstown Hotel Queenstown
  • Queenstown Heritage Hotel
  • Heritage Queenstown Hotel

Mandatory fees

Deposit: NZD 50 per night

Optional extras

Rollaway beds are available for an additional charge

Breakfast costs between NZD 18 and NZD 31 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of NZD 27 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 525 reviews

Heritage Queenstown, Queenstown
Outstanding5.0 / 5
Clean and comfortable.
The room was huge and we enjoyed the free covered parking under the building. No complaints about the room or property, seemed like good value and was very comfortable. Phenomenal view of the lake and Queenstown from the restaurant. Some noise from the wedding in the ballroom at the end of our hallway, but not too annoying. Very frustrated that the hotel receptionist told us that our reservation included breakfast (which I hadn't remembered, but assumed was true because we had booked some hotels with and some without). We ended up paying $22 each for breakfast each day because the receptionist had not been truthful. The breakfast is absolutely not worth $22 and btw, doesn't include coffee. At top of hill, not comfortable walking distance from town. The maid service left something to be desired. The shower isn't sealed and makes a mess, so you end up soaking a lot of towels. They didn't re-hang damp towels that we had draped various places to dry - just left them there, and left a soaking wet bathmat in the (separate) tub for two days.
3 night romance trip
Heritage Queenstown, Queenstown
Outstanding5.0 / 5
Very nice, beautiful views, convenient location
Very nice room, good breakfast, friendly staff. A little pricey
1 night romance trip
Heritage Queenstown, Queenstown
Good3.0 / 5
Hotel needs a refresh
3 night business trip
Heritage Queenstown, Queenstown
Outstanding5.0 / 5
Great time in Queenstown.
The only place in NZ that our daughter wanted to go to was Queenstown. The town and The Heritage did not disappoint. We ate at the restaurant the last night and had want probably was the best meal of our 3 week vacation in AU and NZ. Location was a little bit of a walk from downtown, but could be walked with a little effort.
3 night family trip
Heritage Queenstown, Queenstown
Outstanding5.0 / 5
Beautiful Hotel, Walkable but Not Right in Town
This hotel is a great hotel with comfortable rooms, nice amenities, beautiful scenery. There is free wifi, but it is limited, and we were hit with fees when we checked out that we were not aware of beforehand. There is also breakfast, which is okay, for an additional $22 per person per day. While this hotel is walking distance from the main part of town, it is probably the furthest walk of any of the hotels, and it is up a big hill. The hotel is able to easily book cabs, either to get into town, or to venture to locations a little further than the main part of town. They are also able to book day trips to various attractions.
3 night trip with friends

See all reviews

Heritage Queenstown, Queenstown

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