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1 room, 2 adults
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Heritage Queenstown, Queenstown

Official New Zealand Rating provided by Qualmark®
91 Fernhill RoadQueenstown9197New Zealand, ‏‎800-491-6126
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Excellent4.5 / 5
Service
Fantastic service
Comfort
Rather comfortable
Location
Great location
Value for money
Fairly good value for money
535See all 535 Hotels.com reviews
From 1,218 reviewsTripAdvisor Traveller Rating

Heritage Queenstown, Queenstown

Hotel Info: 866-539-8117

from $122
  • Villa, 3 Bedrooms, View
  • Studio Suite, Lake View
  • Suite, 2 Bedrooms, Lake View
  • Deluxe Room
  • Villa, 3 Bedrooms, Lake View
  • Deluxe Room, Lake View
  • Deluxe Room
  • Suite, 2 Bedrooms
  • Studio Suite
  • Executive Deluxe Room
  • Family Room

At a glance

Key facts

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-Midnight
  • Check-out time is 10 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Also known as

  • Heritage Hotel Queenstown
  • Heritage Queenstown
  • Queenstown Heritage
  • Heritage Queenstown Hotel Queenstown
  • Queenstown Heritage Hotel
  • Heritage Queenstown Hotel

Mandatory fees

Deposit: NZD 50 per night

Optional extras

Rollaway beds are available for an additional charge

Breakfast costs between NZD 18 and NZD 31 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of NZD 27 per person (one way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Barbeque grills
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Ski storage
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Conference space size (feet) - 3079
  • Conference space size (meters) - 286
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Mackenzies Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Tennis on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Heritage Queenstown, Queenstown’s small print

Also known as

  • Heritage Hotel Queenstown
  • Heritage Queenstown
  • Queenstown Heritage
  • Heritage Queenstown Hotel Queenstown
  • Queenstown Heritage Hotel
  • Heritage Queenstown Hotel

Mandatory fees

Deposit: NZD 50 per night

Optional extras

Rollaway beds are available for an additional charge

Breakfast costs between NZD 18 and NZD 31 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of NZD 27 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 535 reviews

Heritage Queenstown, Queenstown
Good3.0 / 5
The heritage is a little bit of a walk to downtown (~15 min to the center of the harbor). On the surface it looks very nice and clean but the walls are paper thin and Queenstown is a party town. We had to move rooms after our first night after constant disturbances from drunk neighbors. The hotel was very nice about it, but there is no reason I should be able to hear everything in the hallway from our room, especially considering it is a nicer hotel in every other way.
2 night romance trip
Heritage Queenstown, Queenstown
Outstanding5.0 / 5
Heaven in Queenstown
Beautiful, quiet hotel off the lake. We stayed in a 2-bedroom suite that was enormous and beautifully appointed. The pool, spa, and sauna were great. The front desk staff were very helpful and arranged day trips for us. I will definitely stay here again.
1 night family trip
Heritage Queenstown, Queenstown
Good3.0 / 5
Our room was supposed to be lake view but when we arrived there was a big bus load of tourists that just pulled in and it was very chaotic. We were told that we had been upgraded to a bigger room (no lake view). This room however was on the 4th floor and when we went it was so hot we had to ask to be moved. The only room available was a small room on ground level looking at the street. Disappointing hotel as it is dated and tired looking.
1 night romance trip
Heritage Queenstown, Queenstown
Excellent4.0 / 5
Nice place
This is a premium place. I have downgraded it slightly because it was too hot in the room to sleep and they have nothing to cool off with. I was told I should have called the front desk at 2 in the morning to get a fan. It is also on a hill overlooking the lake rather than on the lake and the view is partially blocked.
1 night romance trip
Heritage Queenstown, Queenstown
Outstanding5.0 / 5
Great pick
Excellent hotel. Beautiful, spacious rooms. Great setting with wonderful view of lake. Staff was very helpful. The breakfast buffet was great. I would highly recommend staying here.
1 night family trip

See all reviews

Heritage Queenstown, Queenstown

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