All hotels in Queenstown, New Zealand
1 room, 2 adults

Heritage Queenstown, Queenstown

4.5-starOfficial New Zealand Rating provided by Qualmark®
91 Fernhill RoadQueenstown9197New Zealand

Mountain hotel in Queenstown with outdoor pool, restaurant
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Fantastic service
Great room
Great location
Good internet service
456See all 456 reviews
From 1,724 reviewsTripAdvisor Traveller Rating

Heritage Queenstown, Queenstown

from $188
  • Deluxe Room
  • Studio Suite
  • Deluxe Room, Lake View
  • Suite, 2 Bedrooms
  • Suite, 2 Bedrooms, Lake View
  • Studio Suite, Lake View
  • Family Room
  • Executive Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM
  • Express check-in
24-hour airport shuttle service is available. Contact the property in advance to get details. Group Booking Policy: For bookings of 5 rooms or more, this property charges a 100% deposit, collected 45 days prior to arrival. A non-refundable cancellation policy applies to bookings cancelled within 45 days of arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Ski storage
  • Health club
  • Tennis on site
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 3
  • Conference space size (feet) - 3079
  • Conference space size (meters) - 286
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 4
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe

Special features


Mackenzies Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Heritage Queenstown, Queenstown’s small print

Also known as

  • Heritage Hotel Queenstown
  • Heritage Queenstown
  • Queenstown Heritage
  • Heritage Queenstown Hotel Queenstown
  • Queenstown Heritage Hotel
  • Heritage Queenstown Hotel


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: NZD 50 per night

Optional extras

Rollaway beds are available for NZD 45 per night

Buffet breakfast is offered for an extra charge of NZD 31 for adults and NZD 15.5 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of NZD 27 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Heritage Queenstown, Queenstown


  • Heart of Queenstown
  • Lake Wakatipu - 12 min walk
  • SKYCITY Wharf Casino - 17 min walk
  • Steamer Wharf - 18 min walk
  • Creative Queenstown Arts & Crafts Market - 19 min walk
  • Fear Factory Queenstown - 19 min walk
  • Toi o Tahuna - 20 min walk
  • Queenstown Mall - 23 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 22 min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.6 From 456 reviews

Heritage Queenstown, Queenstown
Great place
The hotel was very nice and the staff was super friendly. The hotel itself is beautiful and the view is stunning. The hotel was older looking than expected. The towels were scratchy but I had no issues with the room, no noise from other guests and the staff was wonderful.
Joseph, us3 night trip
Heritage Queenstown, Queenstown
Very Good8.0
Power surge
Good trip until the power went out at the hotel because of a power surge in the area.
A Traveler, us1 night trip
Heritage Queenstown, Queenstown
Great hotel, location a bit out.
It was a great stay at this hotel and was our last stop before ending our vacation. The room was very clean, spacious, great view, great service and extremely comfortable bed. The only drawback I would have is that it is a 15-20 min walk to the town which has all the shops and eating areas. We had a car but parking was not easy in the town. There were many more areas to stay with a closer walk. Beautiful hotel and the stay itself was wonderful.
Maryanne, us2 night trip
Heritage Queenstown, Queenstown
Very Good8.0
very nice view!
Jimmy S, us3 night trip
Heritage Queenstown, Queenstown
View was amazing. Wonderful service. Comfortable bed. Great food in the restaurant! Definitely recommend!
Thomas, us2 night trip

See all reviews

Heritage Queenstown, Queenstown

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