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1 room, 2 adults

Heritage Queenstown, Queenstown

4.5-starOfficial New Zealand Rating provided by Qualmark®
91 Fernhill RoadQueenstown9197New Zealand

Mountain hotel in Queenstown with outdoor pool, restaurant
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
Very Good8.4
Great room
Great location
Very comfortable
Tasty breakfast
576See all 576 reviews
From 1,813 reviewsTripAdvisor Traveller Rating

Heritage Queenstown, Queenstown

from $109
  • Deluxe Room
  • Studio Suite
  • Deluxe Room, Lake View
  • Suite, 2 Bedrooms
  • Suite, 2 Bedrooms, Lake View
  • Studio Suite, Lake View
  • Family Room
  • Executive Deluxe Room

What’s around Heritage Queenstown, Queenstown


  • Heart of Queenstown
  • Lake Wakatipu - 12 min walk
  • SKYCITY Wharf Casino - 18 min walk
  • Steamer Wharf - 18 min walk
  • Creative Queenstown Arts & Crafts Market - 19 min walk
  • Fear Factory Queenstown - 20 min walk
  • Toi o Tahuna - 20 min walk
  • Queenstown Mall - 23 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 21 min drive
  • Free self parking

At a glance

Key facts

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM
  • Express check-in
Group Booking Policy: For bookings of 5 rooms or more, this property charges a 100% deposit, collected 45 days prior to arrival. A non-refundable cancellation policy applies to bookings cancelled within 45 days of arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Ski storage
  • Health club
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 3
  • Conference space size (feet) - 3079
  • Conference space size (meters) - 286
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 4
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe

Special features


Mackenzies Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Heritage Queenstown, Queenstown’s small print

Also known as

  • Heritage Hotel Queenstown
  • Heritage Queenstown
  • Queenstown Heritage
  • Heritage Queenstown Hotel Queenstown
  • Queenstown Heritage Hotel
  • Heritage Queenstown Hotel


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: NZD 50 per night

Optional extras

Rollaway beds are available for NZD 45 per night

Buffet breakfast is offered for an extra charge of NZD 31 for adults and NZD 15.5 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 576 reviews

Heritage Queenstown, Queenstown
Very Good8.0
Location is nice and convenient to town. Hotel staff are very pleasant and accommodating. I don't recommend the hotel restaurant as my wife conteacted food poisoning and was sick several days following our stay.
Rex, us3 night trip
Heritage Queenstown, Queenstown
Very Good8.0
The room and bathroom were very big - the design was a little dated but very clean and tidy. Food the the restaurant was excellent, the gym equipment seemed very new. Location was great with a quick walk to the water and town center.
Jennifer, us3 night trip
Heritage Queenstown, Queenstown
Very Good8.0
Everything in our room was great. Very comfortable bed. The spa wasn't working correctly and could have been cleaner. Enjoyed the balcony seating.
Donna, us3 night trip
Heritage Queenstown, Queenstown
Very Good8.0
Great hotel, 15 min walk down hill or 25 min up. Short bus ride, service uneven at times. Enjoyed having drinks by fireplace.
Veronica, us2 night trip
Heritage Queenstown, Queenstown
Very clean hotel with friendly, helpful staff. We were given a room with a partial lake view, but opted for a room on the back side with a forest view due to traffic noises. Short walk to town down the hill, either next to the road or on a trail. More of a hike back due to same hill, but still very doable. Two washers and dryers available with free soap.
Jane, us4 night trip

See all reviews

Heritage Queenstown, Queenstown

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