Sofitel Queenstown Hotel & Spa

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Located in the entertainment district, Sofitel Queenstown Hotel & Spa is a great choice for a stay in Queenstown. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Left Bank Cafe/Bistro, one of 2 restaurants, serves international cuisine. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Television
$277 nightly
The total price is $319
Sep 18 - Sep 19
Total with taxes and fees

Why we love this property

Work and play paradise
Located in the city center, this hotel offers a 24-hour business center and meeting rooms. After work, indulge in spa services or unwind in the sauna.
Culinary bliss
Two restaurants offer global cuisine with local, organic, and vegan options. A cafe and bar await. Enjoy made-to-order breakfast.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed, Balcony

A modern hotel room with a large bed, a bedside table, a bench, a TV, and a window with curtains.

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Double Room, 2 Double Beds, Balcony

A hotel room with two beds, a small table, a chair, and a view of the city through large windows.

Superior Double Room, 2 Double Beds, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Double Room, 1 King Bed, Balcony

A modern hotel room with a bed, a desk, a chair, and a TV.

Superior Double Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(23 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Luxury Room, 1 King Bed, Balcony, Mountain View

A modern hotel room with a bed, a desk, a chair, and a TV.

Luxury Room, 1 King Bed, Balcony, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Penthouse, 1 King Bed, Patio, Lake View

A balcony with a hot tub, lounge chairs, and a view of a lake and mountains.

Penthouse, 1 King Bed, Patio, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Patio, Lake View (Opera)

A balcony with a hot tub, a sofa, and a city view.

Suite, 1 King Bed, Patio, Lake View (Opera)

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Prestige)

A hotel room with a bed, a seating area with a chair and ottoman, a small table, and a wooden accent wall.

Suite, 1 King Bed (Prestige)

  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A modern hotel room with a bed, bedside table, chair, and a small table with a tray.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Similar properties

Novotel Queenstown Lakeside
Queenstown City Centre
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
8.8 out of 10, Excellent, 1,008 reviews
$164 nightly
The price is $188
Sep 14 - Sep 15
Total with taxes and fees
Novotel Queenstown Lakeside
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About the neighborhood

Map
8 Duke Street, Queenstown, 9300

What's nearby

  • Skycity Queenstown Casino - 2 min walk - 0.2 km
  • Kiwi Park - 3 min walk - 0.3 km
  • Queenstown Beach - 3 min walk - 0.3 km
  • Queenstown Mall - 3 min walk - 0.3 km
  • Skyline Queenstown - 5 min walk - 0.5 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪Fergburger - ‬2 min walk
  • ‪Patagonia Chocolates - ‬2 min walk
  • ‪Beechtree - ‬3 min walk
  • ‪Fat Badgers Pizza - ‬4 min walk
  • ‪Pog Mahones - ‬4 min walk

About this property

Sofitel Queenstown Hotel & Spa

  • Located in the entertainment district, Sofitel Queenstown Hotel & Spa is a great choice for a stay in Queenstown. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Left Bank Cafe/Bistro, one of 2 restaurants, serves international cuisine. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 82 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite valet parking (NZD 50 per day; includes in/out privileges)
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby
  • Discount at nearby fitness center
  • Free bicycles nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Water skiing nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (3003 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Piano
  • 24-hour fitness center
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Left Bank Cafe/Bistro - This fine-dining restaurant specializes in international cuisine. Open daily.
1789 Wine & Jazz Lounge - This tapas bar specializes in international cuisine. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Refundable deposits

  • Deposit: NZD 100.00 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately NZD 45 per person

Children & extra beds

  • Rollaway beds are available for NZD 95.0 per night

Pets

  • Service animals exempt from fees

Parking

  • Valet parking costs NZD 50 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Hotel Sofitel Queenstown

Queenstown Sofitel

Queenstown Sofitel Hotel

Sofitel Hotel Queenstown

Sofitel Queenstown

Sofitel Queenstown Hotel

Sofitel Queenstown Hotel And Spa

Sofitel Queenstown Hotel Queenstown

Sofitel Queenstown Hotel And Spa

Queenstown Sofitel

Sofitel Queenstown Hotel Spa

Sofitel Queenstown & Spa

Sofitel Queenstown Hotel & Spa Hotel

Sofitel Queenstown Hotel & Spa Queenstown

Sofitel Queenstown Hotel & Spa Hotel Queenstown

Frequently asked questions

Does Sofitel Queenstown Hotel & Spa offer free cancellation for a full refund?

Yes, Sofitel Queenstown Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sofitel Queenstown Hotel & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sofitel Queenstown Hotel & Spa?

Yes. Valet parking costs NZD 50 per day.

What are the check-in and check-out times at Sofitel Queenstown Hotel & Spa?

You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at Sofitel Queenstown Hotel & Spa?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (3-min walk) and SKYCITY Wharf Casino (4-min walk) are both nearby.

What is there to do at Sofitel Queenstown Hotel & Spa and nearby?

Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness center and a sauna.

Are there restaurants at or near Sofitel Queenstown Hotel & Spa?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does Sofitel Queenstown Hotel & Spa have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Sofitel Queenstown Hotel & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sofitel Queenstown Hotel & Spa like?

Sofitel Queenstown Hotel & Spa is located near Queenstown Beach in Queenstown City Centre, a short 3-minute walk from Skycity Queenstown Casino and 4 minutes' walk from Lake Wakatipu.

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