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Luxury hotel with spa, near Sun Moon Lake
Sound of nature and critter
Jul 1, 2020
For the listed price, I would have to say we originally thought it was very steep, but…
Mar 10, 2020
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
I wrote to Hotel.com to cancel my booking with full refund due the sudden change of policy of Taiwan government to all visitors from Hong Kong that would be required to have 14-day quarantine upon arrival. Thus policy only came two days before my suppose check-in time with the hotel. I contact the hotel direct but they said I should deal with it with Hotel.com. As at todate, I receive no reply from Hotel.com. As a Gold Member, I am extremely disappointed by time. I won’t use Hotel.com again.
Paul, 1 night trip, Feb 7, 2020
Verified Hotels.com guest review
The manager left us a small gift since it is the Christmas season and we are away from our families. That touch was quite endearing.
Megan, 1 night trip, Dec 19, 2019
Verified Hotels.com guest review
Amazing and unique property. Great location. Beautiful view. Very attentive and helpful staff.
1 night romance trip, Oct 23, 2019
Verified Expedia guest review
Beautiful place, great staff, excellent room and ambiance. Highly recommended to everyone!
1 night family trip, Oct 22, 2019
Verified Expedia guest review
Beautiful property with exceptional service (the staff was incredible), great views (best location around Sun Moon Lake based on our tour around the lake) and an amazing infinity pool that overlooks the lake. The property was private and relaxing, and our room was big and comfortable (not modern but lots of historical charm). Our room also had a nice bonus patio with lake views. We had a wonderful stay and would return!
Jen, 1 night family trip, Sep 24, 2019
Verified Expedia guest review
Perfect service and hotel. Meal are also one of the best.
pingchien, 1 night family trip, Jun 20, 2019
Verified Hotels.com guest review
1) Breathtaking view! 2) Bed was comfortable 3) Room was spacious
Ruth, 3 night family trip, May 19, 2019
Verified Expedia guest review
There should be no parallel to The Lalu with its unique setting, masterful crafting of architecture and beautifully sited rooms with a grand view of Sun Moon Lake.
Loo, 2 night romance trip, May 5, 2019
Verified Expedia guest review
Nice place & nice view. the staffs frendly & very proo!!!
1 night romance trip, Feb 13, 2019
Verified Expedia guest review
Thanks for nice hospitality, especially to Julia, for her attention to us
1 night trip with friends, Feb 12, 2019
Verified Expedia guest review