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The Lalu, Sun Moon Lake
Luxury hotel with spa, near Sun Moon Lake
- Free buffet breakfast, free WiFi, and free parking
- Collect stamps
- Price Guarantee
Restrictions related to your trip
This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
142 Jungshing Road, Yuchi, 555, Nantou County, Taiwan
9.4.Exceptional.377 verified Hotels.com guest reviews
Sound of nature and critter
Jul 1, 2020
For the listed price, I would have to say we originally thought it was very steep, but…
Mar 10, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Guests are provided with free hand sanitizer
Guests rated location
Quiet19 positive mentions
Safe10 positive mentions
- Free breakfast
- Free WiFi
- Free parking
- Pool
- Airport transfer
- Bathtub
Property highlights
Main amenities
- Daily housekeeping
- 4 restaurants and bar/lounge
- Full-service spa
- Outdoor pool and 2 spa tubs
- Health club
- Business center
For families
- Refrigerator
- Private bathroom
- Separate bathtub and shower
- Free toiletries
- Terrace
- Daily housekeeping
What’s around
- Shueishe Pier - 8 min walk
- Sun Moon Lake - 8 min walk
- Meihe Garden - 5 min walk
- Shueishe Visitors Center - 10 min walk
- Longfeng Temple - 16 min walk
- Sun Fog Port - 17 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Superior Suite, Bathtub, Lake View
- Courtyard Pool Villa
- Suite, Bathtub, Lakeside
- Suite, Bathtub, Garden View
What’s around
Landmarks
- Shueishe Pier - 8 min walk
- Sun Moon Lake - 8 min walk
- Meihe Garden - 5 min walk
- Shueishe Visitors Center - 10 min walk
- Longfeng Temple - 16 min walk
- Sun Fog Port - 17 min walk
- Shuishebayandi Park - 20 min walk
- Shuishe Dam - 21 min walk
- Tea Research and Extension Station - 33 min walk
- Sun Moon Lake Weather Station - 41 min walk
- Sun Moon Lake Wen Wu Temple - 2.2 mi / 3.6 km
Getting around
- Taoyuan International Airport (TPE) - 147 min drive
- Shuili Checheng Station - 35 min drive
- Jiji Station - 38 min drive
- Airport shuttle (surcharge)
map
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See on map
142 Jungshing Road, Yuchi, 555, Nantou County, Taiwan
At a glance
Hotel size
- This hotel has 96 rooms
- This hotel is arranged over 8 floors
Arriving/leaving
- Check-in time 3 PM-6 AM
- Check-out time is noon
- Express check-out
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Airport shuttle*
Parking
- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
- Onsite parking limited
Other information
- Smoke-free property
In the hotel
Food and drink
- Free buffet breakfast daily
- 4 restaurants
- Bar/lounge
- Coffee shop/cafe
- Room service (during limited hours)
Things to do
- Number of outdoor pools - 1
- Health club
- Full-service spa
- Spa treatment room(s)
- Golfing nearby
- Number of spa tubs - 2
- Steam room
- Sauna
Working away
- Business center
- Number of meeting rooms - 1
Services
- 24-hour front desk
- Tours/ticket assistance
- Limo or town car service available
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Year Built - 2002
- Elevator
- Safe-deposit box at front desk
- Terrace
- Library
Accessibility
- Wheelchair accessible
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
Languages Spoken
- English
- Japanese
In the room
Home comforts
- In-room climate control (air conditioning)
- Coffee/tea maker
- Bathrobes
- Slippers
- Iron/ironing board (on request)
Sleep well
- Blackout drapes/curtains
- Turndown service
- Premium bedding
Things to enjoy
- Balcony
Freshen up
- Private bathroom
- Deep soaking bathtub
- Rainfall showerhead
- Free toiletries
- Hair dryer
Be entertained
- Flat-screen TV
- Satellite TV channels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Refrigerator
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Dining
Oriental Brasserie - This restaurant serves breakfast, lunch, and dinner.
The Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
The Japanese Restaurant - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.
The Lobby Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.
The Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
The Japanese Restaurant - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.
The Lobby Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Optional extras
- Airport shuttle service is offered for an extra charge
Pool, spa & gym (if applicable)Pay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Policies
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
- Lalu Hotel Sun Lake Moon
- Lalu Sun Moon Lake
- Lalu Sun Moon Lake Hotel
- Lalu Hotel
- The Lalu Sun Moon Lake
- The Lalu, Sun Moon Lake Hotel
- The Lalu, Sun Moon Lake Yuchi
- The Lalu, Sun Moon Lake Hotel Yuchi
Also known as
- Lalu Hotel Sun Lake Moon
- Lalu Sun Moon Lake
- Lalu Sun Moon Lake Hotel
See more
*See fees & policies for additional details or extra charges
FAQs
- Yes, The Lalu, Sun Moon Lake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self and valet parking. Parking spots may be limited.
- Yes, there's an outdoor pool.
- Sorry, pets aren't allowed.
- You can check in from 3 PM - 6 AM. Check-out time is noon. Express check-out is available.
- Yes, there are 4 onsite restaurants, featuring Chinese cuisine.
- Yes, an airport shuttle is available.
- The Lalu, Sun Moon Lake has a spa and an outdoor pool, as well as a steam room.
9.4.Exceptional.377 verified Hotels.com guest reviews
- 2.0.Poor
Most disappointed experience with Hotel.com
I wrote to Hotel.com to cancel my booking with full refund due the sudden change of policy of Taiwan government to all visitors from Hong Kong that would be required to have 14-day quarantine upon arrival. Thus policy only came two days before my suppose check-in time with the hotel. I contact the hotel direct but they said I should deal with it with Hotel.com. As at todate, I receive no reply from Hotel.com. As a Gold Member, I am extremely disappointed by time. I won’t use Hotel.com again.
Paul, 1 night trip, Feb 7, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Endearing
The manager left us a small gift since it is the Christmas season and we are away from our families. That touch was quite endearing.
Megan, 1 night trip, Dec 19, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Amazing and unique property. Great location. Beautiful view. Very attentive and helpful staff.
1 night romance trip, Oct 23, 2019
Verified Expedia guest review
- 10.0.Exceptional
Beautiful place, great staff, excellent room and ambiance. Highly recommended to everyone!
1 night family trip, Oct 22, 2019
Verified Expedia guest review
- 10.0.Exceptional
Beautiful property with exceptional service (the staff was incredible), great views (best location around Sun Moon Lake based on our tour around the lake) and an amazing infinity pool that overlooks the lake. The property was private and relaxing, and our room was big and comfortable (not modern but lots of historical charm). Our room also had a nice bonus patio with lake views. We had a wonderful stay and would return!
Jen, 1 night family trip, Sep 24, 2019
Verified Expedia guest review
- 10.0.Exceptional
Perfect!
Perfect service and hotel. Meal are also one of the best.
pingchien, 1 night family trip, Jun 20, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
1) Breathtaking view! 2) Bed was comfortable 3) Room was spacious
Ruth, 3 night family trip, May 19, 2019
Verified Expedia guest review
- 10.0.Exceptional
There should be no parallel to The Lalu with its unique setting, masterful crafting of architecture and beautifully sited rooms with a grand view of Sun Moon Lake.
Loo, 2 night romance trip, May 5, 2019
Verified Expedia guest review
- 10.0.Exceptional
Nice place & nice view. the staffs frendly & very proo!!!
1 night romance trip, Feb 13, 2019
Verified Expedia guest review
- 10.0.Exceptional
Thanks for nice hospitality, especially to Julia, for her attention to us
1 night trip with friends, Feb 12, 2019
Verified Expedia guest review