The lobby and public downstairs areas were well maintained and clean. All of the staff were friendly. The room however, was a bit different. It seemed to me like the turnover was only partially complete. The ice bucket was full of water, the vents full of dust and the previous occupant's cards were still laying on the desk. The TV displayed a random name (not ours), the coffee maker was dirty, with used cup lids. The 5th floor ice maker was Full of mold, had to travel to the 8th floor to find a cleaner ice maker. There were no towels, I had to request them. The room was very small and the TV was so laggy it was hard to navigate with the remote.
Summary: staff and amenities were great, but the room seemed only partially cleaned, the ice makers were full of mold, no towels in the room and some unwiped areas. Very unclean vents. Overall not satisfactory for the amount of money spent.