10/10 Exceptional
We love this hotel!! Everybody is so nice. Great breakfast buffet. Quiet, nice beds, perfect location.
Petra
Petra, 4-night trip
Mercure Neu-Isenburg
Neu-Isenburg hotel with restaurant and bar/lounge
Choose dates to view prices
In the heart of the business district, Mercure Neu-Isenburg offers an upscale retreat with shopping on site and a tranquil terrace. Guests praise the convenient location and amenities like in-room WiFi, a fitness center to stay active, and dry cleaning services for added comfort.
8.4
Very good
Popular amenities
- Pet friendly
- Parking available
- Free WiFi
- Restaurant
- Connecting rooms available
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- Fitness center
- Self parking
- Room service
- Business center
- Meeting rooms
- Terrace
- Front-desk safe
- Vending machine
- Laundry service
For families (6)
- Children stay free
- Free cribs/infant beds
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Terrace
$88 nightly
$94 total
Apr 12 - Apr 13
Total with taxes and fees
Why we love this property
Flavor-packed dining
The on-site restaurant pairs local and organic ingredients to perfection. A full breakfast and stylish bar round out the culinary lineup.
Dreamy sleep experience
Drift into peaceful rest on hypo-allergenic and premium bedding with fluffy down comforters. Blackout drapes and pillow menus ensure a perfect night's sleep.
Room options
Check availability for these dates
Showing 6 of 6 rooms
Classic Room, 2 Twin Beds
9.0Wonderful
2 reviews
- 215 sq ft
- 1 bedroom
- Sleeps 3
- 2 Twin Beds
Privilege, Room, 1 King Bed
9.6Exceptional
5 reviews
- Sleeps 2
- 1 King Bed
Superior Room, 1 King Bed
9.0Wonderful
6 reviews
- Sleeps 3
- 1 King Bed
Superior Room, 2 Twin Beds
8.0Very good
5 reviews
- Sleeps 2
- 2 Twin Beds
Room, 1 King Bed
10.0Exceptional
1 review
- Sleeps 2
- 1 King Bed
Classic Double Room, 1 Double Bed
9.0Wonderful
8 reviews
- 215 sq ft
- 1 bedroom
- Sleeps 3
- 1 Double Bed
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About the neighborhood
Frankfurter Strasse 190, Neu-Isenburg, HE, 63263
What's nearby
- Bürgerpark - 5 min drive - 3.4 km
- Frankfurt City Forest - 6 min drive - 6.7 km
- Deutsche Bank Park - 7 min drive - 7.3 km
- Gateway Gardens - 8 min drive - 9.8 km
- The Squaire - 9 min drive - 12.2 km
Getting around
- Frankfurt Airport (FRA) - 16 min drive
- Mainz (QFZ-Mainz Finthen) - 36 min drive
- Frankfurt (HHN-Frankfurt - Hahn) - 96 min drive
- AirPlus Dornhofstraße Neu-Isenburg Station - 11 min walk
- Dornhofstraße Neu-Isenburg Station - 14 min walk
- Gewerbegebiet Ost Bus Stop - 16 min walk
- Neu-Isenburg Stadtgrenze Tram Stop - 16 min walk
Restaurants
- Da Cimino - 4 min walk
- Ha-Thai - 7 min walk
- eis cafe cristalino - 8 min walk
- Green Thai - 1 min walk
- Der Bäcker Eifler - 2 min walk
About this property
Mercure Neu-Isenburg
When you stay at Mercure Neu-Isenburg, you'll be within a 10-minute drive of Deutsche Bank Park and Gateway Gardens. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, MyZeil and Frankfurt Trade Fair are within a short drive.
At a glance
Hotel size
- 143 rooms
- Arranged over 5 floors
Arriving/Leaving
- Check-in start time: 3 PM; Check-in end time: midnight
- Contactless check-in available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- The front desk is open daily from 6:00 AM - 11:00 PM
- Front desk staffed during limited hours
- This property doesn't offer after-hours check-in
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (14 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets allowed*
- Service animals welcome
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms
Parking
- Onsite self parking (EUR 16.00 per night; includes in/out privileges)
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site
- Height restrictions apply for onsite parking
- Free offsite parking within 492 ft
Other information
- Designated smoking areas
Property amenities
Food and drink
- Full breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends
- Restaurant
- Bar/lounge
- Room service (limited hours)
Traveling with children
- Children stay free (see details)
What to do
- Shopping
- Bicycle rentals nearby
- Golfing nearby
- Hiking/biking trails nearby
Working away
- Business center
- Meeting rooms
- Conference space
Services
- Front desk (limited hours)
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
Facilities
- 1 building/tower
- Built in 2003
- Safe-deposit box at front desk
- Terrace
- Fitness center
- Shopping mall on site
- At least 80% of food locally-sourced
- At least 80% organic food
- Locally-owned & organized tours & activities
- Local artist showcase
- Double-glazed windows
- At least 80% lighting from LEDs
- Comprehensive recycling policy
- No plastic soda bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
- Banquet hall
Accessibility
- Elevator
- Wheelchair-accessible parking
- 3 on-site accessible parking spaces
- Wheelchair-accessible public washroom
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 39
- Well-lit path to entrance
Room amenities
Be entertained
- Flat-screen television
- Satellite TV channels
Home comfort
- Air conditioning (climate-controlled)
- Coffee/tea maker
- Iron/ironing board (on request)
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
- Free crib/infant bed
What to enjoy
- Yard
Freshen up
- Private bathroom
- Shower only
- Eco-friendly toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi and wired internet
- Phone
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- Eco-friendly cleaning products provided
- LED light bulbs
- Water-efficient showers only
Fees & policies
Optional extras
- Full breakfast is offered for an extra charge of approximately EUR 24.00 for adults and EUR 10 for children
- Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
- Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 12.00 per accommodation, per night
Parking
- Self parking costs EUR 16.00 per night with in/out privileges
- Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Also known as
Mercure Frankfurt Airport Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu-Isenburg
Mercure Neu Isenburg
Mercure Neu-Isenburg Hotel
Mercure Neu-Isenburg Neu-Isenburg
Mercure Neu-Isenburg Hotel Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu Isenburg
Frequently asked questions
Does Mercure Neu-Isenburg offer free cancellation for a full refund?
Yes, Mercure Neu-Isenburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Neu-Isenburg?
Yes, pets are welcome. There's a charge of EUR 12.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Neu-Isenburg?
Yes. Self parking costs EUR 16.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Mercure Neu-Isenburg?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Mercure Neu-Isenburg and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Mercure Neu-Isenburg also has a fitness center.
Are there restaurants at or near Mercure Neu-Isenburg?
Yes, there's an onsite restaurant.
Does Mercure Neu-Isenburg have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Mercure Neu-Isenburg like?
Mercure Neu-Isenburg puts you in the heart of Neu-Isenburg. Popular attractions include Deutsche Bank Park, which is 8 minutes away by car.
Have a question?
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Mercure Neu-Isenburg Reviews
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.2
Location
8.6
Staff & service
8.2
Property conditions & facilities
What guests liked
- Breakfast was great with lots of options and the staff was excellent and very helpful. (3 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomBreakfastService staffShoppingLocationBed10/10 Exceptional
Very nice hote
Eric
Eric, 4-night trip
10/10 Exceptional
Hospitable and clean
The staff was very hospitable and attentive and friendly, location was great
Tim
Tim, 9-night trip
6/10 Good
frustrating hotel, everything comes with additional charge. You want to check in 1 hr before 3pm €30, use the gym €5, check out at 1pm €30... room wasn't made, water not replaced, toilet in room when arrived was not clean, no loo paper.
Robert
Robert, 2-night trip
8/10 Very good
Breakfast was great and the staff was excellent and very helpful.
Thomas
Thomas, 3-night trip
8/10 Very good
Convenient, central location.
Noel
Noel, 10-night trip
8/10 Very good
Pretty rooms, good breakfast, parking garage, friendly staff.
Julia
Julia, 1-night trip
8/10 Very good
A nice stay for this business trip.
Nice hotel with themed decoration - aviation - and general good service. Comfortable room and bed as well.
Pierre
Pierre, 2-night trip
6/10 Good
The property was good near shopping
Niloofar
Niloofar, 3-night trip
10/10 Exceptional
Prima Business Hotel, alles top
Karin
Karin, 1-night trip
10/10 Exceptional
Friendly staff, quiet room. Perfect for an early flight out of FRA.
Susan
Susan, 1-night trip
10/10 Exceptional
Good stay
A aeroplane themed hotel with comfy beds which was perfectly located for my business trip. Check out the Thai restaurant next door, was tip top
Verified traveler
1-night trip
8/10 Very good
Visiting family so only used as a base to sleep. Clean and convenient for our needs
Katherine
Katherine, 8-night trip
8/10 Very good
Clean
Josephine
Josephine, 1-night trip
10/10 Exceptional
Friendly and welcoming
Nice hotel in the center of Neu-Isenburg. Close to shopping, restaurants etc. Hotel has an ‘airline’ theme and is very cozy. Staff super friendly. Bed suited me fine. Breakfast was good with lots of options. I enjoyed my stay very much.
Jens
Jens, 2-night trip
8/10 Very good
Large room, underground parking is nice with the heat this summer. Didn't like needing to request house keeping if it was wanted, not a big issue. Real nice hotel.
Scott
Scott, 6-night trip
4/10 Fair
Too far away from the city central and so old. It doesn’t feel good
QINA
QINA, 2-night trip
8/10 Very good
Nice and comfy but remember to ask room cleaning !
Very good and discreet hotel, personnel professional and kind.
I appreciated easy parking and breakfast full selection ... on the other side, the room cleaning deleted if not specifically requested is not in line with any habit and need.
Fabio
Fabio, 7-night trip
8/10 Very good
My only complaint would be a poor wifi signal in the room I was in
Scott
Scott, 7-night trip
8/10 Very good
No reception after 11 pm so if your flight is late you will have to sleep on the street!
Arash
Arash, 4-night trip
8/10 Very good
Room was a nice size but room was very hot and air conditioning unit was mainly putting out hot air despite being on the coolest setting. Mattress seemed very thin as well. Overall services nice and general cleanliness very good.
Verified traveler
5-night trip
6/10 Good
Air conditioning was not working in my room on the 5th floor! No room phone, Bathtub was too high for this old woman to step into. I am 73 with knee problems. Only one handicapped room in the hotel which staff said and it was booked. Will not be back.
JoAnn
JoAnn, 3-night trip
6/10 Good
Not a 4 star hotel.
I am not going to accept this hotel as 4 star. Its no where near 4 star. In room first of all they dont have fridge no safe locker no cupboard no cattle just 2 bottles of water.
Paid parking reception and bar is together.
mohamed
mohamed, 1-night trip
2/10 Poor
A/c not working, they don’t clean the room
Darius
Darius, 2-night trip
8/10 Very good
Trevlig Personal
Magnu
Magnu, 1-night trip
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