Guests
All properties in Kelsterbach, Hessen, Germany

NH Frankfurt Airport

4-star hotel with restaurant, near The Squaire

  • Free WiFi
From
$82

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  • Suite, Multiple Beds (Single Use) - Living Area
  • Suite, Multiple Beds (Single Use) - Living Area
  • Superior Room, 1 Twin Bed - Living Area
  • Living Area
  • Suite, Multiple Beds (Single Use) - Living Area
Suite, Multiple Beds (Single Use) - Living Area. Image 1 of 66
1 / 66Suite, Multiple Beds (Single Use) - Living Area
Moerfelder Strasse 113, Kelsterbach, D 65451, HE, Germany
8.4.Very Good.
  • No public review, it was near the airport which was the most important thing to me during…

    Dec 24, 2020

  • Need a taxi to get to the airport. Not a problem, it was easy to get one.

    Nov 30, 2020

See all 537 reviews

Official standards

This property advises that it adheres to Feel Safe at NH (NH Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Convenient
Safe
Transportation options
Dining options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 158 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Free cribs/infant beds
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • The Squaire - 33 min walk
  • Deutsche Bank Park - 7.9 mi / 12.7 km
  • Staedel Museum - 8.6 mi / 13.9 km
  • Maintower - 9.3 mi / 14.9 km
  • Römer - 9.3 mi / 15 km
  • Hauptwache - 9.4 mi / 15.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room

What’s around

Landmarks

  • The Squaire - 33 min walk
  • Deutsche Bank Park - 7.9 mi / 12.7 km
  • Staedel Museum - 8.6 mi / 13.9 km
  • Maintower - 9.3 mi / 14.9 km
  • Römer - 9.3 mi / 15 km
  • Hauptwache - 9.4 mi / 15.1 km
  • Alte Oper - 9.6 mi / 15.5 km
  • Congress Center Messe Frankfurt - 10.1 mi / 16.2 km
  • Zeilgalerie - 10.2 mi / 16.4 km
  • Senckenberg Museum - 10.6 mi / 17.1 km

Getting around

  • Frankfurt Airport (FRA) - 5 min drive
  • Mainz (QFZ-Mainz Finthen) - 28 min drive
  • Frankfurt (Main) -Gateway Gardens Station - 6 min drive
  • Frankfurt am Main Zeilsheim S-Bahn - 7 min drive
  • Frankfurt-Höchst Station - 9 min drive
  • Kelsterbach S-Bahn - 21 min walk
  • Airport shuttle (surcharge)
map
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Moerfelder Strasse 113, Kelsterbach, D 65451, HE, Germany

At a glance

Hotel size

  • This hotel has 158 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Up to 55 lbs

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle from 5 AM to 10:00 PM*

Parking

  • Onsite self parking (EUR 22 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Fitness facilities

Working away

  • Number of meeting rooms - 4
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1993
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Nhube - This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Breakfast costs between EUR 13 and EUR 32 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 3 per person (roundtrip)

PetsPay at property

  • Pets are allowed for an extra charge of EUR 25 per pet, per stay
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs EUR 22 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Frankfurt NH Airport
  • Hotel NH Frankfurt Airport
  • Nh Frankfurt Airport Hotel Kelsterbach
  • Nh Frankfurt Airport Kelsterbach
  • Nh Hotels Kelsterbach
  • NH Frankfurt Airport Hotel
  • NH Frankfurt Airport Kelsterbach
  • NH Frankfurt Airport Hotel Kelsterbach

*See fees and policies for additional details or extra charges

FAQs

  • Yes, NH Frankfurt Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 22 per day.
  • Yes, cats and dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of EUR 25 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, nhube offers alfresco dining. Nearby restaurants include Paulaner in The Squaire (3.8 mi).
  • Yes, an airport shuttle is available from 5 AM to 10:00 PM at scheduled times. The charge is EUR 3 per person roundtrip.
  • NH Frankfurt Airport has a fitness center and a garden.
8.4.Very Good.
  • 8.0.Very Good

    The breakfast was great and the awareness of safety from Covid very good.

    Tom, 1 night business trip, Sep 8, 2020

    Verified Orbitz guest review

  • 6.0.Good

    Better communication would certainly help

    Despite the booking saying that the airport transfer service is available until 10 pm, the hotel actually stops the service at 9 pm, without bothering to let its guests know. When I asked on check-in, the duty manager grumpily told me that was the case. It's annoying because taxis don't like the short drive. Better communication from the hotel (which didn't respond to my message sent via Hotels.com) would certainly help.

    Jose Reuven, 1 night trip, Jul 31, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    While we understand that travelling during the pandemic will result in some inconveniences, this hotel has made it much worse than necessary by reducing staff so much that every single service is supposed to be provided by two front desk agents; that is unacceptable and completely avoidable. The restaurant was closed in a hotel that is remotely located so it is impossible to obtain any food or drinks within at least 15 miles. The walkup refrigerator where some cold products are sold was empty most of the time since its the front desk staff that has to fill it, as well you have to wait in line for them to make note of what you want to buy. Or you can wait in line for them to tell you there is an online food delivery service (like ubereats), but when your food finally arrives, you have to stand in the lone again to ask for some silverware and cups, which is then obtained by (you guessed it) the front desk staff having to walk to the back of the restaurant to bring it to you. By that time, your food is cold and you can then find a low table in the lobby area to try to eat at, or take it back to your tiny room where there is not a decent chair to sit in for eating. The airport shuttle only runs early in the morning or late in the evening, so overall, the services provided by this "airport" hotel do not meet any of the needs that passengers needing an airport hotel are seeking. The management of this hotel should really rethink their services in their entirety !!!!

    Rebecca, 1 night romance trip, Jul 4, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Quick stay before an early morning flight. Easy check in. Room was clean and comfortable. Easy shuttle to the airport. Not fancy but entirely suitable for my needs.

    JR, 1 night trip, Feb 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Because the construction some areas are not as should be

    Leonardo, 1 night family trip, Feb 19, 2020

    Verified Expedia guest review

  • 6.0.Good

    €24.95 for an average, very average buffet breakfast Is an absolute ripoff. It is supply and demand as there are no convenient options within walking distance for breakfast - so you are a captive customer at breakfast. I was so offended by this pricing (even employees acknowledged it was a very high price to pay) that I will absolutely avoid this hotel in the future. Neither will I recommend this hotel. Did not like 8:00 AM renovation crews Hammering away sounding like they were coming through the ceiling. When I attempted to rest at 3:00 PM the noise from the electric jackhammer above made the situation even less welcoming. IF I had known there were renovations underway - I would have stayed elsewhere. I will say the staff were very nice and professional. However, NH Hotel’s pricing at this facility - well, price is what you pay and value is what you get - lacked value to justify the price.

    T, 2 night business trip, Feb 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    There is a SHUTTLE BUS from the airport to the Hotel - which is why I decided on this hotel...but this shuttle bus is the same color and signage as their sister hotel on the other side of town and I took the wrong bus. I had to make a 20 min customer service call long distance to you guys to resolve the situation. The hotel kindly payed for a taxi to transfer me but the only identifying mark to separate the two places in the #1 and #2 on the bus... IMPOSSIBLE at night and for an anglo saxon to determine which shuttle to catch.

    1 night trip, Jan 19, 2020

    Verified Travelocity guest review

  • 8.0.Very Good

    Close to airport. Window that open. Easy access to parking.

    Sttphan, 1 night family trip, Dec 23, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    I chose this hotel because it’s close to the airport and has an airport shuttle. I got all the info and paid for the shuttle the night before. On the way to the airport I was told by the driver that he doesn’t go to terminal 2 . He told me to take an airport bus from terminal 1 to terminal 2. I find this very inconvenient . It should be written down that it’s limited shuttle service only to terminal 1 . I would pick different hotel that I stayed before and runs the airport shuttle to both terminals .

    1 night trip, Nov 17, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Closeness to airport and quiet! The hotel was very comfortable and the rooms had everything to make a stay pleasant!

    Mai, 1 night family trip, Nov 14, 2019

    Verified Expedia guest review

See all 537 reviews