Hotel Valencia Santana Row

Mountain hotel with outdoor pool, near Santana Row Shopping Center

Choose dates to view prices

Sat, Mar 14
Sun, Mar 15
March 2026
April 2026
Experience the vibrant atmosphere of Santana Row at Hotel Valencia, where modern style meets upscale comfort. Unwind in the outdoor pool or rooftop terrace, and enjoy amenities like a gym and business center with in-room WiFi. With helpful staff and proximity to shopping hubs like Winchester Mystery House and Westfield Valley Fair Shopping Mall, this hotel is perfect for those seeking a lively retreat.
VIP Access
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Business center
  • 3 meeting rooms
  • Limo/town car service
  • Terrace

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
$350 nightly
$401 total
Mar 13 - Mar 14
Total with taxes and fees

Why we love this property

Mountaintop Mediterranean
Perched in the mountains, this hotel blends Mediterranean architecture with scenic surroundings. The rooftop terrace offers breathtaking panoramic views.
Foodie paradise
A restaurant and bar tempt with cooked-to-order breakfast. Couples can savor private dining. Winery tours nearby add extra flavor to the experience.
Cozy luxury retreat
Wrapped in soft bathrobes, guests drift to sleep on premium hypo-allergenic bedding. In-room massages and 24-hour service elevate this hotel stay.

Room options

Showing 5 of 5 rooms
Street view
Traditional Double Room | Premium bedding, minibar, in-room safe, desk
Traditional Double Room | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Traditional Double Room

Excellent

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds
Street view
Standard Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

Exceptional

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Valley view
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed
Street view
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed

Exceptional

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • City view
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed
Street view
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

Very good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Street view
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Communication Room)

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
355 Santana Row, San Jose, CA, 95128

What's nearby

  • Santana Row Shopping Center - 1 min walk - 0.0 km
  • Westfield Valley Fair Shopping Mall - 5 min walk - 0.5 km
  • Winchester Mystery House - 5 min walk - 0.5 km
  • O'Connor Hospital - 15 min walk - 1.3 km
  • Santa Clara Valley Medical Center - 3 min drive - 2.6 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 17 min drive
  • San Carlos, CA (SQL) - 35 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 50 min drive
  • Oakland Intl. Airport (OAK) - 55 min drive
  • San Jose College Park Station - 6 min drive
  • Santa Clara Station - 6 min drive
  • Tamien Station (Caltrain) - 8 min drive

Restaurants

  • ‪Eataly - ‬6 min walk
  • ‪Capital One Café - ‬6 min walk
  • ‪Joey Restaurants - ‬6 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Terra - ‬6 min walk

About this property

Hotel Valencia Santana Row

Hotel Valencia Santana Row features a rooftop terrace and puts you just steps from Santana Row Shopping Center. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this Mediterranean hotel include a fitness center and a terrace. The helpful staff and location get great marks from fellow travelers.

At a glance

Hotel size

    • 215 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed (2 total, up to 70 lbs per pet)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite valet parking (USD 59.54 per night; includes in/out privileges)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

What to do

  • Access to nearby health club
  • Golfing nearby
  • Winery tours nearby

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • 50-inch TV
  • Premium TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Local maps

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 for adults and USD 15 for children

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Parking

  • Covered valet parking costs USD 59.54 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hotel Valencia
Hotel Valencia Santana Row
Hotel Valencia Santana Row San Jose
Santana Row Hotel
Santana Row Valencia
Santana Row Valencia Hotel
Valencia Hotel Santana Row
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose

Frequently asked questions

Is there a pool at Hotel Valencia Santana Row?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Hotel Valencia Santana Row?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 70 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Valencia Santana Row?

Yes. Valet parking costs USD 59.54 per night.

What are the check-in and check-out times at Hotel Valencia Santana Row?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hotel Valencia Santana Row?

No, this hotel doesn't have a casino, but Casino M8trix (8-min drive) is nearby.

What is there to do at Hotel Valencia Santana Row and nearby?

Hotel Valencia Santana Row has an outdoor pool and a fitness center, as well as access to a nearby health club.

Are there restaurants at or near Hotel Valencia Santana Row?

Yes, there's an onsite restaurant.

What's the area around Hotel Valencia Santana Row like?

Hotel Valencia Santana Row is a short 6-minute walk from Winchester Mystery House and 5 minutes' walk from Westfield Valley Fair Shopping Mall. Travelers love the hotel's prime location.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hotel Valencia Santana Row Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities

What guests liked

  • The property's location offers easy access to a wide variety of restaurants and dining options. (18 reviews)
  • The pool area was very nice, clean, and relaxing with a great temperature and plenty of towels available. (11 reviews)
  • The spa area is very nice and the pool and hot tub were well-maintained. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomLocationService staffRestaurantStoreBedShoppingFoodBreakfastBar

10/10 Exceptional

Awesome hotel in a great location.
kevin, 2-night trip

10/10 Exceptional

Great stay!
Carmina, 1-night trip

10/10 Exceptional

Room was clean. Staff super friendly and professional. Valet staff were great, even though they were extremely busy, they took the time to help us out.
Ricardo, 1-night trip

10/10 Exceptional

Such a great place to stay. Beautiful room and wonderful staff
Bridgett, 1-night trip

6/10 Good

Room had quite a few hairs on floor other than that it was great
Aaron, 1-night trip

10/10 Exceptional

Very friendly staff and valet service was excellent.
Martin, 1-night trip

10/10 Exceptional

Staff was lovely, hotel was clean and comfortable. Didn’t stay long enough to use the amenities but the convenience of location was great.
Nicole, 1-night trip

10/10 Exceptional

Great staff!
Aman, 1-night trip

10/10 Exceptional

Both the hotel & staff were amazing!!!!
Tony, 2-night trip

10/10 Exceptional

Clean room
Noah, 2-night trip

10/10 Exceptional

Very clean and staff were nice
Virgilyn, 1-night trip

10/10 Exceptional

Beautiful room, comfortable bed, helpful staff.
Yvonne, 1-night trip

10/10 Exceptional

Location and the Santana area, room decor and balcony, friendly staff at check in, bar/restaurant still open even though we arrived very late.
Catherine, 1-night trip

10/10 Exceptional

The staff is phenomenal, the hotel is beautiful, my go to place whenever I visit SJ.
Alma, 2-night trip

10/10 Exceptional

Great hotel

Great hotel on amazing location!
Husein, 3-night trip

10/10 Exceptional

Very nice and great stuff
Kashfin, 1-night trip

10/10 Exceptional

Excellent Stay! Santana Row is very nice and clean!
Mike, 1-night trip

10/10 Exceptional

The stay was great
Gregory, 1-night trip

8/10 Very good

The location is perfect for shopping and dining.. The only reason why I'm not givng them 5 stars is due to the location of my room. I stayed at room 400. Which seems to be right above their lounge and right in the corner of the main strip. You can heat music andand cars constantly rubbing their engines. I wasnot able to sleep until 1:30am.
Giovanna, 1-night trip

10/10 Exceptional

Clean rooms and friendly staff
Carlos, 2-night trip

8/10 Very good

Great property, but behind the times for Silicon Valley. Plugs, No USB ports, limited plugs, TV remote out of battery, marginal coffee maker.
Patricia, 1-night trip

10/10 Exceptional

First time staying here and will definitely be back. Great location and wonderful staff.
Johnnie, 1-night trip

10/10 Exceptional

Nice hotel, looking forward to coming back soon.
Tina, 1-night trip

8/10 Very good

The room was clean and spacious, but showed age. As we lived in the area in the past we know when the hotel was opened and went to the hotel restaurant several times. It has been for more than 20 years and it needs upgrades. The area is the most popular place for people to shop and dine. Very famous Valley Fair Shopping mall with upscale stores is cross the street. Hotel Valencia is located in Santana Row that is another location for shopping and dining. Winchester Mystery House is short walking distance as well. The staff is very friendly and nice.
Elena, 1-night trip

8/10 Very good

Yes all perfect
MARIA DE LOURDES, 2-night trip