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Sofitel Chicago Magnificent Mile, Chicago

4.5 stars
20 E Chestnut StChicagoIL60611United States of America, 800-491-6126
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  • Chicago, IL (MDW-Midway Intl.) 23-min drive; 13.4 miles/21.6 km
  • Chicago, IL (ORD-O'Hare Intl.) 33-min drive; 18 miles/28.9 km
  • Millennium Station 22-min walk; 1.1 miles/1.8 km
  • Chicago Van Buren Street Station 9-min drive; 1.7 miles/2.8 km
  • Chicago Clybourn Station 9-min drive; 3.8 miles/6.1 km
  • Chicago Station 3-min walk; 0.1 miles/0.2 km
  • Grand Station 10-min walk; 0.5 miles/0.8 km
  • Chicago Station 11-min walk; 0.5 miles/0.9 km
  • Valet parking (surcharge)
Outstanding4.7 / 5
Location
Great location
Service
Fantastic service
Food
Delicious food
Wellness Area
Wellness & sports facilities could be improved
1423See all 1,423 Hotels.com reviews
From 3,717 reviewsTripAdvisor Traveller Rating

Sofitel Chicago Magnificent Mile, Chicago

Hotel Info: 866-539-8117

from $202
  • Suite, 1 King Bed, Corner (Prestige)
  • Junior Suite, 1 King Bed
  • Superior Room, 2 Double Beds (2 Full Size Beds Floors 6-32)
  • Classic Room, 1 King Bed (Floors 6-10)
  • Standard Room, 1 Queen Bed with Sofabed
  • Luxury Room, 1 King Bed (Floors 22-32)
  • Superior Room, 1 King Bed (Floors 11-21)

At a glance

Key facts

Hotel size

  • This hotel has 415 rooms
  • This hotel is arranged over 32 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 3 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • 2 per room (up to 30 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Sofitel Chicago Tower
  • Sofitel Chicago Water Tower Hotel
  • Sofitel Water Tower Hotel
  • Sofitel Water Tower
  • Sofitel Chicago Magnificent Mile Hotel
  • Sofitel Hotel
  • Sofitel Chicago Water Tower
  • Sofitel Water
  • Sofitel Water Hotel
  • Sofitel Water Hotel Chicago Tower
  • Chicago Sofitel
  • Sofitel Chicago Water Hotel
  • Sofitel Chicago Water Tower Hotel Chicago
  • Sofitel Water Tower Hotel Chicago

Policies

A valid credit card is required to hold a reservation at this property. This property may place an authorization of $1 prior to your arrival. For more details, please contact the office using the information on the reservation confirmation received after booking.

Mandatory fees

Pet deposit: USD 200.00 per stay

Optional extras

Valet parking costs USD 69 per day with in/out privileges

Breakfast costs between USD 25.00 and USD 40.00 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2002
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Sofitel Chicago Magnificent Mile is listed in the 2013 Travel + Leisure 500.

Sofitel Chicago Magnificent Mile, Chicago’s small print

Also known as

  • Sofitel Chicago Tower
  • Sofitel Chicago Water Tower Hotel
  • Sofitel Water Tower Hotel
  • Sofitel Water Tower
  • Sofitel Chicago Magnificent Mile Hotel
  • Sofitel Hotel
  • Sofitel Chicago Water Tower
  • Sofitel Water
  • Sofitel Water Hotel
  • Sofitel Water Hotel Chicago Tower
  • Chicago Sofitel
  • Sofitel Chicago Water Hotel
  • Sofitel Chicago Water Tower Hotel Chicago
  • Sofitel Water Tower Hotel Chicago

Policies

A valid credit card is required to hold a reservation at this property. This property may place an authorization of $1 prior to your arrival. For more details, please contact the office using the information on the reservation confirmation received after booking.

Mandatory fees

Pet deposit: USD 200.00 per stay

Optional extras

Valet parking costs USD 69 per day with in/out privileges

Breakfast costs between USD 25.00 and USD 40.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 1423 reviews

Sofitel Chicago Magnificent Mile, Chicago
Poor1.0 / 5
Worst hotel stay!
My stay was horrible! My room wasn't ready until almost 6pm. I had to be at a wedding at 630. The hotel offered to steam my suit. I got my suit back at 630 and was late to the wedding. Service was horrible.
1 night family trip
Sofitel Chicago Magnificent Mile, Chicago
Outstanding5.0 / 5
Wonderful stay.
Great hotel, beautiful room, lovely view, friendly helpful staff. I would highly recommend staying here. make sure you have breakfast in the cafe, wonderful food.
3 night trip
Sofitel Chicago Magnificent Mile, Chicago
Outstanding5.0 / 5
Wonderful Service Oriented Hotel
I haven't stayed at a Sofitel for a while, and I chose this hotel for business due to its location and value. I have not enjoyed a hotel stay as much in some time. What impressed me the most is the hotel's attention to service: this is a lost art, and the Sofitel knocked it out of the park! I met with clients in the lounge and bar areas, which worked as a good daytime place to talk. The early morning coffee and croissants are a definite plus, too. If I had one complaint, it would be that the fitness center is small and needs some upgrading.
5 night business trip
Sofitel Chicago Magnificent Mile, Chicago
Excellent4.0 / 5
Chicago Sofitel
We stayed on our wedding night, in a Prestige suite (not our first time in that style of suite). Perfect size and layout with a large sitting room and floor to ceiling windows throughout. We prefer the 01 rooms to the 08 room number layout. Very comfortable and luxurious. Too bad our Nespresso machine was broken which we only discovered the next morning. Sadly, a replacement wasn't readily available. But we had a delicious late breakfast downstairs at Café des Architectes with our friends. The pastries are divine!
1 night trip with friends
Sofitel Chicago Magnificent Mile, Chicago
Outstanding5.0 / 5
Sofitel in concrete canyon
Nice long weekend staff very helpful with directions view from room was disappointment only views through neighboring buildings
3 night family trip

See all reviews

Sofitel Chicago Magnificent Mile, Chicago

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