Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel in Chicago: Find Hotel Reviews, Rooms, and Prices on Hotels.com

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In-room safe, desk, blackout drapes, soundproofing

Overview
Rooms
Location
Amenities
Policies

3.5-star hotel with indoor pool, near Donald E. Stephens Convention Center

8.2/10 Very Good

1,001 verified Hotels.com guest reviews

Property highlights

Pool

Airport transfer

Pet friendly

Parking available

Free WiFi

Restaurant

Price available on 6/15/2023

5440 N River Rd, Rosemont, IL, 60018

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Breakfast available
Free airport shuttle
Fitness center
Self parking
Coffee shop/cafe
24-hour business center
Conference center
25 meeting rooms
24-hour front desk

For families

Refrigerator
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
Daily housekeeping

Room options

About this area

What's nearby

In O'Hare
Donald E. Stephens Convention Center - 4 min walk
Rosemont Theatre - 1 min drive
Rivers Casino - 3 min drive
Allstate Arena - 5 min drive
Wrigley Field - 16 min drive
Schaumburg Convention Center - 14 min drive
Oakbrook Center Mall - 15 min drive
Loyola University Chicago - 19 min drive
Woodfield Mall - 15 min drive
Northwestern University - 20 min drive

Getting around

Chicago O'Hare Intl. Airport (ORD) - 8 min drive
Chicago, IL (PWK-Chicago Executive) - 20 min drive
Chicago Midway Airport (MDW) - 41 min drive
Chicago, IL (DPA-Dupage) - 42 min drive
Schiller Park Station - 3 min drive
Rosemont O'Hare Transfer Station - 4 min drive
Rosemont Station - 12 min walk
Rosemont Station - 13 min walk
Free airport shuttle

Restaurants

Dave & Buster's - 16 min walk
Kings Dining & Entertainment - 10 min walk
Gibsons Bar & Steakhouse - 3 min walk
Fogo de Chao Brazilian Steakhouse - 8 min walk
Starbucks - 6 min walk

About this property

Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel is just 3.6 mi (5.8 km) from the airport and offers a free shuttle during limited hours. You can splash around at the indoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights include a fitness center and a garden. Fellow travelers say good things about the helpful staff and airport proximity. Public transportation is close by: Rosemont Station is just 13 minutes by foot.

Languages

Arabic, Croatian, English, Filipino, French, German, Polish, Russian, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out

Protective shields in place at main contact areas

Guest rooms kept vacant for 72 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Hand sanitizer provided

Individually-wrapped food options available for breakfast, lunch, and dinner

This information is provided by our partners.

At a glance

Hotel size

503 rooms
Arranged over 14 floors

Arriving/Leaving

Check-in time from 3 PM - midnight
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Children

No cribs (infant beds)

Pets

Pets allowed (dogs and cats only)*
Service animals welcome

Internet

Free WiFi and wired Internet access in public areas
Free WiFi in rooms

Parking

Onsite self parking (USD 25.00 per night; includes in/out privileges)
Onsite extended parking (USD 25 per night)

Transfers

Free airport shuttle from 6:00 AM to 9:00 PM

Property amenities

Food and drink

Full breakfast (surcharge) each morning 6:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop

What to do

Discount at nearby fitness center

Working away

24-hour business center
25 meeting rooms
Conference center (20000 square feet of space)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop

Facilities

ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Fitness center
An indoor pool
Banquet hall

Accessibility

Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant

Room amenities

Be entertained

Flat-screen television
Premium satellite channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided

Freshen up

Private bathroom
Bathtub only
Eco-friendly toiletries
Hair dryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi
Free local calls

Food and drink

Refrigerator

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries

Special features

Dining

CaddyShack - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.

On The Fly - Onsite coffee shop. Open daily.

Fees & policies

Optional extras

Full breakfast is offered for an extra charge of approximately USD 17.95 per person

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

Self parking costs USD 25.00 per night with in/out privileges
Extended parking costs USD 25 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Chicago O'Hare

Crowne Plaza Hotel Chicago O'Hare

Crowne Plaza Hotel Chicago O'Hare Rosemont

Crowne Plaza Chicago O'Hare Rosemont

Frequently asked questions

Does Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel offer free cancellation for a full refund?

Yes, Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?

As of Jun 4, 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel on Jun 15, 2023 start from $153, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?

Yes, cats and dogs are welcome. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?

Yes. Self parking costs USD 25.00 per night. Extended parking costs USD 25 per night.

Is airport shuttle service offered by Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?

Yes, a free airport shuttle is available from 6:00 AM to 9:00 PM.

What are the check-in and check-out times at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?

You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?

No, this hotel doesn't have a casino, but Rivers Casino (3-min drive) is nearby.

What is there to do at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel and nearby?

Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel has an indoor pool and a fitness center, as well as a picnic area and a garden.

Are there restaurants at or near Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?

Yes, there's an onsite restaurant.

What's the area around Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel like?

Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel is in O'Hare, a short 8-minute drive from Chicago O'Hare Intl. Airport (ORD) and 4 minutes' walk from Donald E. Stephens Convention Center. Travelers say this hotel is in a good location.

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Good

May 15, 2023

Not what you expect from The Crown Plaza

We were not impressed with his hotel. 1st. the internet was terrible. 2nd there was nowhere to have dinner at the hotel. We had to go to customer service to have our room cleaned after 4 days at the hotel. There were no trash cans to though out trash expect at the entrance to the hotel. The water dispensers was broken all week.