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Embassy Suites - Chicago O'Hare - Rosemont, Rosemont

3.5-star3.5 stars
5500 N River RdRosemontIL60018United States of America

Suburban hotel in Rosemont with indoor pool, restaurant
  • Free cooked-to-order breakfast and free WiFi in lobby
Very Good8.2
Breakfast
Tasty breakfast
Bar and Beverages
Bar is awesome
Value for money
Best value for money
Amenities
Amenities are not the best
488See all 488 Hotels.com reviews
From 154 reviewsTripAdvisor Traveller Rating

Embassy Suites - Chicago O'Hare - Rosemont, Rosemont

from $123
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • x-Suite - 1 King smoking
  • Suite, 1 King Bed, Non Smoking (Conference)
  • Executive, One King Bed, Non-Smoking
  • One King Bed, Smoking
  • Two Double Suite Accessible Roll in Shower
  • Suite, Two Double Beds, Non-Smoking
  • Suite, 1 King Bed, Non Smoking (Hearing Accessible)
  • Suite, 2 Queen Beds, Accessible, Bathtub
  • Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower) Edit | Delete
  • Family Room
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed with Sofa bed, Microwave
  • Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
  • Premium Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking (Shower Only)
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)
  • Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)
  • Suite, 2 Queen Beds, Non Smoking

About Embassy Suites - Chicago O'Hare - Rosemont, Rosemont

Location.
This Chicago-area Embassy Suites hotel is conveniently located in Rosemont, Illinois, across the street from Donald E. Stephens Convention Center, 1 block from Rosemont Theatre, and 2.2 miles (3.5 kilometers) from Chicago-O'Hare International Airport. Downtown Chicago and Allstate Arena are within easy reach.

Hotel Features.
Embassy Suites - Chicago O'Hare - Rosemont features complimentary roundtrip airport shuttle service, with pick-up at Hotel/Bus Shuttle Center Door #3. (Contact hotel for shuttle times). The hotel offers valet and self parking (surcharges).

The hotel offers daily complimentary cooked-to-order breakfast, and daily manager's receptions with complimentary beer, wine, and cocktails. Basil's Kitchen serves Italian and Mediterranean-inspired dishes for lunch and dinner. The adjacent bar/lounge is open late morning until late evening. A renovation of the hotel, including guestrooms, was completed in April 2017.

Recreational amenities include an indoor pool, and complimentary 24-hour fitness facility. The hotel's 15,000 sq feet (1,394 sq meters) of meeting and event space, including 22 conference rooms and a ballroom that accommodates 1,000 guests. A 24-hour business center offers shipping, faxing, scanning, printing, copying (surcharges for all), and high-speed Internet access. Complimentary Wireless Internet access is also available in the lobby.

Guestrooms.
Accommodations at this all-suite hotel provide separate bedrooms and living areas with sofa beds. Amenities include refrigerators, microwaves, and coffeemakers. Surcharge WiFi is available.

At a glance

Key facts

Hotel size

  • This hotel has 294 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Transfers

  • Free airport shuttle at scheduled times

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
Things to do
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Meeting rooms 5
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size queen
Things to enjoy
  • Separate living room
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Basils Kitchen - This family restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Embassy Suites - Chicago O'Hare - Rosemont, Rosemont’s small print

Also known as

  • Embassy Suites Chicago O'Hare Rosemont
  • Embassy Suites Hotel Rosemont Chicago O'Hare
  • Embassy Suites Rosemont Chicago O'Hare
  • Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
  • Embassy Suites Chicago O'Hare Rosemont Hotel
  • Embassy Suites Chicago O'Hare Hotel
  • Embassy Suites Chicago O'Hare

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Pet deposit: USD 25.00 per night

Optional extras

Self parking costs USD 26.00 per day with in/out privileges

Valet parking costs USD 30.00 per day with in/out privileges

Pets are allowed for an extra charge of USD 25.00 per accommodation, per day

WiFi is available in guestrooms for USD 15.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Embassy Suites - Chicago O'Hare - Rosemont, Rosemont

Landmarks

  • Donald E. Stephens Convention Center (2-minute walk)
  • Rosemont Theatre (4-minute walk)
  • Fashion Outlets of Chicago (7-minute walk)
  • MB Financial Park at Rosemont (11-minute walk)
  • Rivers Casino (29-minute walk)
  • Allstate Arena (2.7 mi / 4.3 km)
  • Six Corners (7.4 mi / 11.9 km)
  • Portage Park (7.5 mi / 12 km)

Getting around

  • Chicago, IL (ORD-O'Hare Intl.) 8-min drive
  • Chicago, IL (MDW-Midway Intl.) 34-min drive
  • Chicago, IL (DPA-Dupage) 43-min drive
  • Rosemont O'Hare Transfer Station 5-min drive
  • Chicago Norwood Park Station 9-min drive
  • River Grove Station 10-min drive
  • Rosemont Station 13-min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Free airport shuttle

Recent reviews

Very Good 8.2 From 488 reviews

Embassy Suites - Chicago O'Hare - Rosemont, Rosemont
Exceptional10.0
We stayed as a family of 6. It was a Saturday night. Pretty busy but it's a big city. The hotel was clean, service was great! Would have been perfect if they had a Jacuzzi.
Anna, us1 night trip
Embassy Suites - Chicago O'Hare - Rosemont, Rosemont
Fair4.0
The hotel is dated...the rooms need to be re modeled. No real activity there, unusual for the area.
A Traveler, us1 night trip
Embassy Suites - Chicago O'Hare - Rosemont, Rosemont
Very Good8.0
Always a convenient place to stay.
We've stayed here before for an event at the Hyatt, and as before, we really enjoyed our stay. However, there are a few things that just seemed could use a little tweaking. Number one: The elevators are in serious need of attention. We had waits of ten minutes for an elevator multiple times over the weekend! There were times when the elevator you were in moved SO slowly between floors, and the stairs are not convenient and also kind of scary. Number two: People sleep in the outer room of the suites, so it's crazy that the remodel has made the doors into these giant light panels. They look nice, but it was SO hard for that person to sleep with all the light coming in the room. Curtain panels on the inside would have made such a difference. We will have to re-think our sleeping arrangements for the next time because of those windows. I always enjoy the hospitality hour in the evenings, and the rooms are comfy and clean, but these small things add up. We would also love to see breakfast available at 6 on the weekends, as we're always here for events that have us out the door before breakfast is open. Finally, the soda machines and ice machines on every-other floor was so frustrating- especially with the elevators not working properly. I wish you could find a way to put both on every floor!
Erika, us2 night trip
Embassy Suites - Chicago O'Hare - Rosemont, Rosemont
Poor2.0
Poor condition lacks hospitality
We travel a lot. We have always enjoyed our stays and have never left a bad review anywhere. Hotel is in poor repair. Handle is falling off in shower so you have to rig it just right to turn on and off. Only one working elevator out of three the entire stay. Maid threw dirty bedding on top of my clean clothes while making the beds. Pool needs to be resurfaced as my daughter and another boy both got cut which is gross and that they even allowed anyone in that pool. At 10pm they close the atrium area which I understand people are sleeping however they offered no other alternative for our family of over 20 people to gather and converse with each other. There are meeting rooms that could have been offered or even a closed bar in lobby area. We weren’t being loud just wanting to be together but we’re basically told to go to our rooms and go to bed. I tried to get a drink at 1030 for my sons breakfast and they shut down the machines right as I tried to get one and when I asked if it could be switched on really quick so I could get him a drink I was just told no very bluntly not even a sorry. I’m in the industry that would’ve taken him two seconds. Thank you embassy suites for a miserable and uncomfortable time.
A Traveler, us1 night trip
Embassy Suites - Chicago O'Hare - Rosemont, Rosemont
Exceptional10.0
Nice
Great... other than the late night fire alarm
Scott, us1 night trip

See all reviews

Embassy Suites - Chicago O'Hare - Rosemont, Rosemont

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