The hotel itself is excellent: a great location, well-equipped rooms, comfortable beds and a good organic breakfast, although breakfast is expensive. Everywhere is immaculately clean, and the design and finish are impressive throughout.
However, the heating and air conditioning were a nightmare. The system is controlled centrally from reception, which would be fine if it worked properly. It has a three-degree tolerance, and we repeatedly went from freezing cold to far too hot during the night, sometimes with the air conditioning blasting and the radiators on full at the same time.
We couldn’t resolve this using the controls in our room. Despite numerous attempts by the hotel team to fix the issue, including a visit to our room, it persisted throughout our three-night stay. The team tried to help, but the disrupted sleep put a real dampener on what should otherwise have been an excellent experience.