Mercure Carcassonne la Cite Hotel

Property class: 4
Hotel with restaurant, near Château Comtal

Choose dates to view prices

Mercure Carcassonne la Cite Hotel offers a fantastic location, putting you just a 5-minute walk from Château Comtal and Narbonnaise Gate. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Table de l'Olivier, which serves local cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a fitness center, and a terrace. Fellow travelers love the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$86 nightly
The current price is $102 total
Total with taxes and fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, Classic Twin Room, 2 Twin Beds

A bedroom with a bed, a wall-mounted abstract painting, a bedside table with a book, and a nightstand.

Twin Room, Classic Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege Room with 1 double bed and 1 single sofa bed

A hotel room with a bed, a desk, a chair, a wardrobe, and a mirror.

Privilege Room with 1 double bed and 1 single sofa bed

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, two bedside lamps, a wooden headboard, and a window with blinds.

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege Room - two single beds and a trundle bed for 2 people

A hotel room with a bed, a desk, a chair, a wardrobe, and a mirror.

Privilege Room - two single beds and a trundle bed for 2 people

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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Nov 16 - Nov 17
Total with taxes and fees
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About the neighborhood

Map
18, Rue Camille Saint-Saens, Carcassonne, Aude, 11000

What's nearby

  • Historic Fortified City of Carcassonne - 6 min walk - 0.6 km
  • Château Comtal - 6 min walk - 0.6 km
  • Le Musée de la Torture de Carcassone - 8 min walk - 0.7 km
  • Theatre Jean Deschamps - 11 min walk - 0.9 km
  • Aude Gate - 11 min walk - 1.0 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 17 min drive
  • Castres (DCM-Mazamet) - 71 min drive
  • Couffoulens Station - 10 min drive
  • Verzeille Station - 18 min drive
  • Carcassonne Station - 27 min walk

Restaurants

  • ‪Le Patio de la Cite - ‬7 min walk
  • ‪Maison du Cassoulet - ‬6 min walk
  • ‪La Taverne du Chateau - ‬6 min walk
  • ‪Restaurant La Barbacane - ‬9 min walk
  • ‪Le Trouvère - ‬6 min walk

About this property

Mercure Carcassonne la Cite Hotel

  • Mercure Carcassonne la Cite Hotel offers a fantastic location, putting you just a 5-minute walk from Château Comtal and Narbonnaise Gate. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Table de l'Olivier, which serves local cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a fitness center, and a terrace. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 80 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

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Reviews

Mercure Carcassonne la Cite Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently great, with many guests praising its quality, variety, and generous portions. (37 reviews)
  • The hotel restaurant offered excellent choices for buffet breakfast and served very good meals, including signature dishes like cassoulet and tarte tatin. (29 reviews)
  • Convenient and secure parking options were available, including free parking and a large parking lot. (24 reviews)
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Popular mentions

Service staff
Room
Location
Breakfast
Castle
Parking
Walking
View
Trip
Restaurant

Reviews

Verified review

10/10 Exceptional

Great location, comfy beds a little crowded pool wise but definitely a good choice to explore the area
Verified review

10/10 Exceptional

Lovely hotel with great amenities. The pool was good and well maintained. The hotel is in a great location for the medieval town. The staff were very friendly and helpful.
Verified review

10/10 Exceptional

Good value hotel with very helpful and nice staff. Good value and decent range for buffet breakfast
Verified review

10/10 Exceptional

Location, location, location. Views of the walled city right from our room. On site parking was a key factor for us as well.
Verified review

10/10 Exceptional

Great friendly staff,good restaurant.
Verified review

10/10 Exceptional

Very clean, staff very friendly, perfect location to visit La Cité. We parked our 7 mtr Motorhome easily. Gardens were a treat. Everything was well maintained. Great food and good selection of wines. Would definitely recommend and will visit again.
Verified review

10/10 Exceptional

What a lovely stay. One of the friendliest hotels I’ve recently stayed at. Room was large and comfortable. Facilities are great and we made use of the pool in the heat wave. Location is fabulous and only a 5 min walk to the medieval city. Thank you so much for a lovely stay.
Verified review

6/10 Good

The staff were great and location is very good
Verified review

10/10 Exceptional

Great location just next to the castle. Very friendly and helpful staff. Comfortable room. Breakfast was great!
Verified review

8/10 Very good

Friendly helpful staff, well located for exploring the castle. Room was dark as on ground floor, couldn't open blind due to privacy and no ceiling light. Bathroom was tired with loose fittings and repairs not finished.sink slow to drain.
Verified review

10/10 Exceptional

A great stay, very comfortable and a great location
Verified review

10/10 Exceptional

Clean room , lovely friendly staff, walkable to the city
Verified review

10/10 Exceptional

Rooms were clean and very functional. Air conditioning worked perfectly well. Checking was quick and efficient no unexpected issues at all Staff very helpfull. Breakfast quite nice for the value. Very clean I wish we had another day to enjoy the pool and outside areas it looked very inviting.
Verified review

10/10 Exceptional

Great location, clean facility, friendly staff.
Verified review

10/10 Exceptional

Our room with spacious and the staff was just super.
Verified review

6/10 Good

Historic hotel with a very nice garden perfectly located within the city walls. Unfortunately all warm breakfast dishes was to order and after 30 minutes and numerous attempts we gave up and left. It’s just incredible how ignorant the breakfast personell could be. Perhaps it would be a good idea to have at least some warm eggs available in the buffet.
Verified review

10/10 Exceptional

Fabulous hotel and great location in a beautiful place.
Verified review

10/10 Exceptional

Great hotel with a marvelous location! Easy walking distance from the Cité!
Verified review

8/10 Very good

Great location,clean property, easy parking, helpful staff
Verified review

10/10 Exceptional

We stayed one night here lovely hotel great location near the old medieval part of Carrcassone
Verified review

10/10 Exceptional

Great hotel, good rooms, ideal location for Carcassone visit as only a 5 min walk to the entrance of the walled city.
Verified review

10/10 Exceptional

Our family with small children had a great stay. Clean, comfortable, spacious rooms and an excellent breakfast.
Verified review

10/10 Exceptional

Location is great. Convenient to the cite Breakfast was excellent. Staff friendly and helpful. Would stay again
Verified review

10/10 Exceptional

Great stay

Very good hotel and reception staff
Verified review

8/10 Very good

The reception staff are very good on check in