Mercure Carcassonne la Cite Hotel

Property class: 4
Hotel with restaurant, near Château Comtal

Choose dates to view prices

Mercure Carcassonne la Cite Hotel offers a fantastic location, putting you just a 5-minute walk from Château Comtal and Narbonnaise Gate. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Table de l'Olivier, which serves local cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a fitness center, and a terrace. Fellow travelers love the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • 3 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

For families (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
$143 nightly
The total price is $164
Oct 2 - Oct 3
Total with taxes and fees

Why we love this property

Delicious dining choices
This hotel offers locally-sourced food and organic cuisine at the restaurant. A buffet breakfast with vegetarian options awaits, plus a bar for evening drinks.
Poolside summer oasis
Seasonal outdoor pool area boasts loungers, umbrellas, and a poolside bar. This hotel creates a perfect setting for warm-weather relaxation.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, Classic Twin Room, 2 Twin Beds

A bedroom with a bed, a wall-mounted abstract painting, a bedside table with a book, and a nightstand.

Twin Room, Classic Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege Room with 1 double bed and 1 single sofa bed

A hotel room with a bed, a desk, a chair, a wardrobe, and a mirror.

Privilege Room with 1 double bed and 1 single sofa bed

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, two bedside lamps, a wooden headboard, and a window with blinds.

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege Room - two single beds and a trundle bed for 2 people

A hotel room with a bed, a desk, a chair, a wardrobe, and a mirror.

Privilege Room - two single beds and a trundle bed for 2 people

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Front of property
Hôtel Le Donjon - Coeur de la Cité Médiévale
City of Carcassonne
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,004 reviews
$132 nightly
The price is $152
Sep 21 - Sep 22
Total with taxes and fees
Hôtel Le Donjon - Coeur de la Cité Médiévale
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About the neighborhood

Map
18, Rue Camille Saint-Saens, Carcassonne, Aude, 11000

What's nearby

  • Historic Fortified City of Carcassonne - 6 min walk - 0.6 km
  • Château Comtal - 6 min walk - 0.6 km
  • Le Musée de la Torture de Carcassone - 8 min walk - 0.7 km
  • Narbonnaise Gate - 8 min walk - 0.7 km
  • Basilica of Saint-Nazaire - 11 min walk - 1.0 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 17 min drive
  • Castres (DCM-Mazamet) - 71 min drive
  • Couffoulens Station - 10 min drive
  • Verzeille Station - 18 min drive
  • Carcassonne Station - 27 min walk

Restaurants

  • ‪Maison du Cassoulet - ‬6 min walk
  • ‪La Taverne du Chateau - ‬6 min walk
  • ‪Le Patio de la Cite - ‬7 min walk
  • ‪Restaurant La Barbacane - ‬9 min walk
  • ‪Le Trouvère - ‬6 min walk

About this property

Mercure Carcassonne la Cite Hotel

  • Mercure Carcassonne la Cite Hotel offers a fantastic location, putting you just a 5-minute walk from Château Comtal and Narbonnaise Gate. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Table de l'Olivier, which serves local cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a fitness center, and a terrace. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 80 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Bicycle parking
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

La Table de l'Olivier - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.08 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
  • Late check-out can be arranged for an extra charge of EUR 40

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:30 PM
  • The seasonal pool is open from June to September
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, ANCV Chèques-vacances and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number FR27384824322

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Mercure Carcassonne Cite Hotel

Mercure Cite Hotel

Mercure Carcassonne Porte Cite Hotel

Mercure Porte Cite Hotel

Mercure Carcassonne Porte Cite

Mercure Porte Cite

Mercure Carcassonne Porte De La Cite Hotel

Mercure Carcassonne La Cite

Mercure Carcassonne La Cité

Mercure Carcassonne la Cite Hotel Hotel

Mercure Carcassonne la Cite Hotel Carcassonne

Mercure Carcassonne la Cite Hotel Hotel Carcassonne

Frequently asked questions

Does Mercure Carcassonne la Cite Hotel offer free cancellation for a full refund?

Yes, Mercure Carcassonne la Cite Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Carcassonne la Cite Hotel?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8:30 PM.

Are pets allowed at Mercure Carcassonne la Cite Hotel?

Yes, pets are welcome. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Mercure Carcassonne la Cite Hotel?

Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Mercure Carcassonne la Cite Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 40. Contactless check-in and check-out are available.

What is there to do at Mercure Carcassonne la Cite Hotel and nearby?

Mercure Carcassonne la Cite Hotel has a seasonal outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Mercure Carcassonne la Cite Hotel?

Yes, La Table de l'Olivier offers local cuisine.

What's the area around Mercure Carcassonne la Cite Hotel like?

Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, a short 4-minute walk from Château Comtal and 5 minutes' walk from Narbonnaise Gate.

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