Mercure Carcassonne la Cite Hotel

Hotel with restaurant, near Château Comtal

Choose dates to view prices

Sat, Mar 14
Sun, Mar 15
March 2026
April 2026
Experience the charm of Mercure Carcassonne la Cite Hotel, near Château Comtal. Enjoy a meal at La Table de l'Olivier, then relax with a drink by the pool or unwind on the garden terrace. With in-room WiFi and dry cleaning services available, previous guests rave about the helpful staff.
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • 3 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

For families (6)

  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
$120 nightly
$139 total
Mar 20 - Mar 21
Total with taxes and fees

Why we love this property

Poolside summer oasis
Seasonal outdoor pool area boasts loungers, umbrellas, and a poolside bar. This hotel creates a perfect setting for warm-weather relaxation.
Delicious dining choices
This hotel offers locally-sourced food and organic cuisine at the restaurant. A buffet breakfast with vegetarian options awaits, plus a bar for evening drinks.

Room options

Showing 4 of 4 rooms
Bathroom sink
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Twin Room, Classic Twin Room, 2 Twin Beds

Wonderful

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Twin Beds
Bathroom sink
Privilege Room - a double bed and a trundle bed for 2 people | In-room safe, desk, blackout drapes, soundproofing
Privilege Room - a double bed and a trundle bed for 2 people | In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Privilege Room - a double bed and a trundle bed for 2 people

Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
Hair dryer
  • Sleeps 4
  • 1 Double Bed and 1 Double Trundle Bed
Bathroom sink
Classic Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
Classic Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed

Excellent

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed
Bathroom sink
In-room safe, desk, blackout drapes, soundproofing
Privilege Room - two single beds and a trundle bed for 2 people | In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Privilege Room - two single beds and a trundle bed for 2 people

Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
Hair dryer
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
18, Rue Camille Saint-Saens, Carcassonne, Aude, 11000

What's nearby

  • Le Musée de la Torture de Carcassone - 6 min walk - 0.6 km
  • Historic Fortified City of Carcassonne - 6 min walk - 0.6 km
  • Château Comtal - 6 min walk - 0.6 km
  • Narbonnaise Gate - 8 min walk - 0.7 km
  • Aude Gate - 11 min walk - 1.0 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 17 min drive
  • Castres (DCM-Mazamet) - 71 min drive
  • Couffoulens Station - 10 min drive
  • Verzeille Station - 18 min drive
  • Carcassonne Station - 27 min walk

Restaurants

  • ‪La Taverne du Chateau - ‬6 min walk
  • ‪Comte Roger - ‬8 min walk
  • ‪Bar Restaurant le Sénéchal - ‬7 min walk
  • ‪Le Trouvère - ‬6 min walk
  • ‪La Girouette - ‬6 min walk

About this property

Mercure Carcassonne la Cite Hotel

Mercure Carcassonne la Cite Hotel offers a fantastic location, putting you just a 5-minute walk from Château Comtal and Narbonnaise Gate. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Table de l'Olivier, which serves local cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a fitness center, and a terrace. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 80 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Bicycle parking
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

La Table de l'Olivier - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.08 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
  • Late check-out can be arranged for an extra charge of EUR 40

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:30 PM
  • The seasonal pool is open from June to September
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, ANCV Chèques-vacances and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number FR27384824322

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Mercure Carcassonne Cite Hotel
Mercure Cite Hotel
Mercure Carcassonne Porte Cite Hotel
Mercure Porte Cite Hotel
Mercure Carcassonne Porte Cite
Mercure Porte Cite
Mercure Carcassonne Porte De La Cite Hotel
Mercure Carcassonne La Cite
Mercure Carcassonne La Cité
Mercure Carcassonne la Cite Hotel Hotel
Mercure Carcassonne la Cite Hotel Carcassonne
Mercure Carcassonne la Cite Hotel Hotel Carcassonne

Frequently asked questions

Does Mercure Carcassonne la Cite Hotel offer free cancellation for a full refund?

Yes, Mercure Carcassonne la Cite Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Carcassonne la Cite Hotel?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8:30 PM.

Are pets allowed at Mercure Carcassonne la Cite Hotel?

Yes, pets are welcome. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Mercure Carcassonne la Cite Hotel?

Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Mercure Carcassonne la Cite Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 40. Contactless check-in and check-out are available.

What is there to do at Mercure Carcassonne la Cite Hotel and nearby?

Mercure Carcassonne la Cite Hotel has a seasonal outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Mercure Carcassonne la Cite Hotel?

Yes, La Table de l'Olivier offers local cuisine.

What's the area around Mercure Carcassonne la Cite Hotel like?

Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, a short 4-minute walk from Château Comtal and 5 minutes' walk from Narbonnaise Gate.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Mercure Carcassonne la Cite Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as excellent, good, and varied with many guests praising the options available. (15 reviews)
  • Parking was safe, easy, and included, with some guests noting it was very secure. (6 reviews)
  • The pool was excellent, fun for kids, and a great place to relax with a good size pool and sunbathing area. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staffRoomLocationBreakfastCastleParkingWalkingViewTripLobby

10/10 Exceptional

Our room with spacious and the staff was just super.
Jeffrey, 2-night trip

10/10 Exceptional

Great hotel with a marvelous location! Easy walking distance from the Cité!
David, 1-night trip

10/10 Exceptional

Great location, clean facility, friendly staff.
Thomas, 3-night trip

10/10 Exceptional

We stayed one night here lovely hotel great location near the old medieval part of Carrcassone
Andrew, 1-night trip

8/10 Very good

Lovely hotel and lovely stay
Rhian, 3-night trip

10/10 Exceptional

Great hotel, good rooms, ideal location for Carcassone visit as only a 5 min walk to the entrance of the walled city.
Chris, 1-night trip

10/10 Exceptional

By far this was our best stay out of the whole trip, I felt so welcome by the staff, pool was nice, clean room, breakfast was amazing and even got some food to bring back to my little one.
Darvin, 1-night trip

10/10 Exceptional

A great stay, very comfortable and a great location
Marcus, 1-night trip

10/10 Exceptional

Lovely quiet hotel just yards from the battlements of Carcassonne. Plenty of secure parking.
William, 2-night trip

8/10 Very good

Great location,clean property, easy parking, helpful staff
Freydoun, 1-night trip

10/10 Exceptional

Location is great. Convenient to the cite Breakfast was excellent. Staff friendly and helpful. Would stay again
Valerie, 2-night trip

8/10 Very good

Enjoyed our stay
Philip, 2-night trip

10/10 Exceptional

Clean rooms, very well located, just a few minutes walk away from the entrance to the medieval city. The outdoor area was particularly nice.
Benjamin, 2-night trip

10/10 Exceptional

Fantastic hotel. And only 5 mins walk away from the old city.
Mel, 1-night trip

10/10 Exceptional

Beautiful stay

Make sure to make a reservation for dinner early. Beautiful grounds. Charming staff. Easy parking. Walkable to castle.
Alann, 1-night trip

6/10 Good

Didn’t have breakfast during my stay. Room was standard. Staff, was nice. Well located, walking distance from the citè.
Luis, 2-night trip

10/10 Exceptional

Lovely room, lovely hotel. Walking distance from the Medieval city. We really enjoyed the “American breakfast”with eggs, bacon, fruit and yogurt, plus all of the French sweet breads. Wish we had more time to stay at this lovely hotel!
Rhonda, 1-night trip

8/10 Very good

The reception staff are very good on check in
STUART, 3-night trip

10/10 Exceptional

Everthing ok, the rooms, breakfast, Pool top.
Siegfried, 1-night trip

8/10 Very good

Great location for visiting Carcassone, food options were limited
Chris, 3-night trip

10/10 Exceptional

Fabulous hotel and great location in a beautiful place.
David, 1-night trip

10/10 Exceptional

Our family with small children had a great stay. Clean, comfortable, spacious rooms and an excellent breakfast.
Jamie, 1-night trip

6/10 Good

Ok
Alvaro, 1-night trip

10/10 Exceptional

Fab hotel, 10 min walk to Carcassonne Le Cite, warm friendly staff, excellent facilities, nice restaurant, outdoor pool with pool bar, food and drink priced at around the same as Le Cite, i would definitely stay here again.
paul, 3-night trip

10/10 Exceptional

Great stay

Very good hotel and reception staff
Jeyanthan, 1-night trip