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Hotel de la Cite Carcassonne - MGallery Collection, Carcassonne

5-starThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Place Auguste Pierre PontCarcassonneAude11000France

Luxury hotel with spa, near Medieval City
  • Free WiFi and free parking
Exceptional9.6
Service
Fantastic service
Breakfast
Tasty breakfast
Location
Great location
Bar and Beverages
Bar is awesome
150See all 150 Hotels.com reviews
From 1,652 reviewsTripAdvisor Traveller Rating

Hotel de la Cite Carcassonne - MGallery Collection, Carcassonne

from $347
  • Classic Room
  • Superior Room, Garden View
  • Deluxe Suite, 1 King Bed with Sofa bed, View

At a glance

Key facts

Hotel size

  • This hotel has 59 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Winery attached
  • Spa tub
Working away
  • Business center
  • Meeting rooms 5
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1909
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

5 MONDES has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

Dining

La Barbacane - This fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Bar Blbliothèque - Onsite cocktail bar. Open daily.

Recreation

On Site

  • Spa tub
  • Bicycle rentals on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby
  • Windsurfing nearby

Hotel de la Cite Carcassonne - MGallery Collection, Carcassonne’s small print

Also known as

  • Cite MGallery Collection
  • de la Cite Carcassonne MGallery Collection
  • Hotel Cite
  • Hotel Cite MGallery Collection
  • Hotel de la Cite Carcassonne MGallery Collection
  • Hotel Cite Carcassonne MGallery Collection
  • Cite Carcassonne MGallery Collection
  • De La Cite Carcassonne

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Reservations are required for massage services, spa treatments, and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.5 per person, per night

Optional extras

Valet parking costs EUR 20 per day with in/out privileges

Rollaway beds are available for EUR 80.00 per night

Buffet breakfast is offered for an extra charge of EUR 28 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 15 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel de la Cite Carcassonne - MGallery Collection, Carcassonne

Landmarks

  • In Carcassonne's Medieval City
  • Medieval City - 3 min walk
  • Basilica of St. Nazaire and St. Celse - 2 min walk
  • Aude Gate - 2 min walk
  • Historic Fortified City of Carcassonne - 5 min walk
  • Narbonnaise Gate - 5 min walk
  • Chateau Comtal - 5 min walk
  • Carcassonne Golf - 43 min walk

Getting around

  • Carcassonne (CCF-Pays Cathare) - 14 min drive
  • Castres (DCM-Mazamet) - 66 min drive
  • Carcassonne Station - 26 min walk
  • Couffoulens Station - 14 min drive
  • Verzeille Station - 17 min drive
  • Free self parking
  • Valet parking (surcharge)

Recent reviews

Exceptional 9.6 From 150 reviews

Hotel de la Cite Carcassonne - MGallery Collection, Carcassonne
Exceptional10.0
Everything was excellent! Great hotel!
Jessica, us1 night family trip
Hotel de la Cite Carcassonne - MGallery Collection, Carcassonne
Fair4.0
Beautiful castle
Very little service. They were service friendly to their countrymen but not to Americans. Too bad. Very Beautiful place!
A Traveler, us1 night family trip
Hotel de la Cite Carcassonne - MGallery Collection, Carcassonne
Very Good8.0
Wait time for shuttle from and to parking was extremely long
Guillermo, us1 night family trip
Hotel de la Cite Carcassonne - MGallery Collection, Carcassonne
Exceptional10.0
Carcassonne
Lovely hotel in great location. Walk to virtually activity in all Carcassonme. As hotel is inside fortified wall of castle, car access not possible so finding the entry was a bit confusing & not speaking French does not help. However this information may have been on confirmation which of course we did not read!! Staff excellent. Food excellent, pricy as other comments confirm. As for the €28 Breakfast, we simply ordered room service each morning for one person and still could not eat it all. Would love to return soon. R
Richard, us3 night romance trip
Hotel de la Cite Carcassonne - MGallery Collection, Carcassonne
Exceptional10.0
Carcassonne at its best.
Lovely hotel in the middle of the old village. Only down fall was it was cold and we were unable to eat outside which was what attracted me to the hotel. The bar/ library was charming and the restaurant spacious but not over the top. Great dinner, breakfast and the gentlemen making drinks were having fun creating masterpieces
Clair, us2 night romance trip

See all reviews

Hotel de la Cite Carcassonne - MGallery Collection, Carcassonne

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