Zanzibar Serena Hotel

Property class: 5 and above
Luxury hotel with full-service spa, connected to a shopping center, near Shangani Beach

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At Zanzibar Serena Hotel, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Shangani Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Baharia Restaurant, one of 2 restaurants, offers ocean views and serves breakfast, lunch, and dinner. A poolside bar, a children's pool, and a snack bar/deli are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
$276 nightly
The current price is $332 total
Total with taxes and fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Twin Room, Balcony

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Double room

8.0 out of 10
Very good
(9 reviews)
  • Partial ocean view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Kelele Square, Stone Town, Zanzibar Town

What's nearby

  • Shangani Beach - 1 min walk - 0.0 km
  • Old Fort - 3 min walk - 0.3 km
  • Forodhani Gardens - 5 min walk - 0.5 km
  • Hamamni Persian Baths - 7 min walk - 0.6 km
  • Slave Market - 10 min walk - 0.9 km

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lukmaan Restaurant - ‬9 min walk
  • ‪Maru Maru Terrace Restaurant - ‬6 min walk
  • ‪Livingstone Beach Restaurant - ‬4 min walk
  • ‪Beach House Restaurant - ‬1 min walk
  • ‪Zanzibar Coffeehouse - ‬11 min walk

About this property

Zanzibar Serena Hotel

  • At Zanzibar Serena Hotel, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Shangani Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Baharia Restaurant, one of 2 restaurants, offers ocean views and serves breakfast, lunch, and dinner. A poolside bar, a children's pool, and a snack bar/deli are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 51 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is 10:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

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Reviews

Zanzibar Serena Hotel Reviews

9.0

Wonderful

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful, delicious, and had everything desired with excellent service. (9 reviews)
  • The pool is clean, attractive, and large, offering a lovely experience for guests. (8 reviews)
  • The food at the property's restaurant was consistently described as excellent, good, and wonderful. (8 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Location
View
Breakfast
Food
Beach

Reviews

Verified review

10/10 Exceptional

Old world hotel. Plenty of charm. A few fixtures in the room may have needed some touch up but not a major issue for us. Very pleasant stay overall.
Verified review

8/10 Very good

Nice place to stay. Nice location around to visit.
Verified review

10/10 Exceptional

Amazing place, good location and nice staff
Verified review

10/10 Exceptional

Perfect combination between town, beach and pool. Ideal location for walking excursions is Stone Town. Clean and comfy rooms overlooking the ocean, friendly and helpful staff all over the place.
Verified review

10/10 Exceptional

Beautiful property, great service, delicious food!!
Verified review

10/10 Exceptional

Great Stay

Wonderful hotel on the beach in Stone Town. Very friendly staff, excellent breakfast buffet. Nice views and pool.
Verified review

10/10 Exceptional

Hotel was marvelous - great location, fabulous views of the ocean and the friendliest staff we've ever had
Our balcony overlooking the Indian Ocean
Wonderful room
Interesting decor
Architectural delight
Verified review

10/10 Exceptional

Staff were lovely, the hotel is beautifully located on the ocean with a great pool. Lots of character
Verified review

10/10 Exceptional

Very friendly staff, beautiful hotel.
Verified review

10/10 Exceptional

Beautiful property Amazing Staff Shoutout to David and the breakfast staff they are amazing!!
Verified review

10/10 Exceptional

The room was beautiful and very clean. Staff were very pleasant and helpful. The food was wonderful. And a great location for walking around Stone Town which was very safe. In all an excellent stay.
Verified review

8/10 Very good

The location and pool were great. The restaurant food was excellent, free breakfast excellent. Pool service from Damian especially was fabulous.
Verified review

10/10 Exceptional

This is a lovely hotel in a historic building. It’s walking distance to all the sights of Stonetown. Our room was clean and comfortable. The balcony looked out to the Indian Ocean. Staff were very helpful and friendly, particularly the receptionist who helped us with booking our transfer to the airport at the end of our stay.
Verified review

10/10 Exceptional

Beautiful, historic property with amazing views. Everyone working there was friendly.
Verified review

10/10 Exceptional

Great location, staff very courteous. I had a great room with a balcony facing the ocean. Very comfortable. Breakfast was plentiful and delicious.
Verified review

10/10 Exceptional

Excellent

Excellent service from the time we arrived to the time we left.
Verified review

10/10 Exceptional

Absolutely amazing! I will definitely be back. Everyone treats you like family. Excellent service. Fabulous food. Beautiful accommodations.
Verified review

10/10 Exceptional

Fantastic Amazing

Excellent Service with excellent Friendly Staff
Verified review

10/10 Exceptional

Property is immaculate. Staff are utterly courteous. The hotel itself is beautiful and carefully maintained.
Verified review

10/10 Exceptional

Superbly helpful and friendly staff. Located in a very central area….easy to walk to nearby attractions like Freddie Mercury house etc. Plenty of taxis right outside the hotel. Hotel staff very very friendly and helpful for organizing any tours/taxis.
Verified review

10/10 Exceptional

My third stay here! I love Zanzibar and love staying here. It's so convenient to everything and the staff are exceptional. Big Joe is always there to welcome us! And Johannes and Suliman also are great. Food is good, view is spectacular, rooms are big and have an "Old World" feel. I love it here!
Verified review

10/10 Exceptional

Wonderful staff. Responsive and friendly. Charming room. Well furnished and cared for. Pool is clean and attractive.
Verified review

10/10 Exceptional

Our stay at Serena Hotel Zanzibar was simply outstanding. From the moment we arrived, we were greeted with warm smiles and genuine hospitality. Every member of the staff went above and beyond to make us feel welcome and valued. Their friendliness, professionalism, and attention to detail truly set this hotel apart. The rooms were spotless, comfortable, and beautifully maintained throughout our stay. The food was excellent, with a great variety of delicious dishes and high-quality ingredients. Every meal was a pleasure. What impressed us most was the atmosphere. The entire team seemed genuinely happy to help, creating a relaxed and welcoming environment that made us feel at home from day one. If you are looking for a top-class hotel in Zanzibar with exceptional service, excellent food, and immaculate rooms, Serena Hotel is an easy 5-star recommendation. Thank you to the entire Serena team for making our stay unforgettable. We will return Tuesday 9. June. Hope for room 23 😀👍
Verified review

8/10 Very good

Great location

Excellent location next to the beach with a very nice pool. Shame the sea has some litter in it. The bar service around the pool is very slow. The young staff in particular need to learn more English and a sense of urgency. Stone town is very interesting but beware fake guides
Verified review

10/10 Exceptional

Lovely property in a quiet corner of Stonetown. Great swimming pool. Historic quality of hotel added a charming feel. Most rooms overlook the ocean. The amenities were complete and the room was very comfortable. Spend a little extra to get an outside balcony or verandah. The staff was wonderful and helpful. There are lots of restaurants nearby. I can't speak for the food at the on property restaurant since I had to leave early and skipped the breakfast. I would definitely stay here again on a Stonetown visit.