Phoenix Seagaia Resort, near Sheraton Grande Ocean Resort, is a luxury family-friendly haven offering a golf course and driving range. Treat yourself to spa treatments like aromatherapy or a massage at the onsite wellness center. With 7 restaurants on site serving everything from Italian cuisine to brunch and dinner options plus activities such as horseback riding, you'll have endless ways to unwind.
Phoenix Seagaia Ocean Tower features a golf course and puts you only steps from Phoenix Seagaia Resort. You can visit the spa to be pampered with Thai massages, body wraps or aromatherapy, and ガーデンビュッフェ「パインテラス」, one of 7 restaurants, serves dinner. Other highlights at this luxurious resort include 2 bars/lounges, an indoor pool and a health club. The helpful staff and overall property condition get good marks from fellow travellers.
At a glance
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Hotel size
734 units
Arranged over 43 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge.
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (aged 3 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:30 AM
7 restaurants
2 bars/lounges
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Mini golf
Local/corner shop
Bed rails
What to do
Tennis lessons
Golf lessons
Golfing
Mini golf
Horse riding/hire
Segway hire/tours
Hot springs
Shopping
Beach nearby
Hiking/biking trails nearby
Horse riding nearby
Boat tours nearby
Scuba-diving nearby
Working away
Business centre
5 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Segway hire/tours
Facilities
Safe-deposit box at front desk
Garden
Terrace
Health club
Golf course on-site
Golf driving range on-site
An indoor pool
Seasonal outdoor pool
Shopping centre on-site
Full-service spa
3 indoor tennis courts
10 outdoor tennis courts
Massage/treatment rooms
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
55-inch TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Mini fridge
Free bottled water
More
Housekeeping (on request)
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include Thai massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open selected days.
Public bath/onsen services include an indoor public bath. There are 3 hot springs open between 6:00 AM and 11:00 PM.
Dining
ガーデンビュッフェ「パインテラス」 – This buffet restaurant serves brunch and dinner.
Ristorante ARCO – This restaurant serves lunch and dinner. Open selected days.
米九(こめきゅう) – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open selected days.
中国料理「藍海(らんはい)」 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
寿司処「八潮」 – This restaurant specialises in sushi and only serves dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3800 for adults and JPY 1900 for children
Pool, spa, & gym (if applicable)
The seasonal pool is open from July to September
Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sheraton Grande Ocean
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki
Frequently asked questions
Does Phoenix Seagaia Ocean Tower offer free cancellation for a full refund?
Yes, Phoenix Seagaia Ocean Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Phoenix Seagaia Ocean Tower?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Phoenix Seagaia Ocean Tower?
Sorry, pets aren't allowed.
Is parking offered on site at Phoenix Seagaia Ocean Tower?
Yes, there's free self parking.
What are the check-in and check-out times at Phoenix Seagaia Ocean Tower?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Phoenix Seagaia Ocean Tower and nearby?
Have fun with on-site activities such as horse riding, and practise your swing at the golf course. Additional recreation on-site includes segway hire and hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Phoenix Seagaia Ocean Tower also has 2 bars and a seasonal outdoor pool, as well as a health club and a garden.
Are there restaurants at or near Phoenix Seagaia Ocean Tower?
Yes, there are 7 on-site restaurants, featuring Japanese cuisine.
What's the area around Phoenix Seagaia Ocean Tower like?
Phoenix Seagaia Ocean Tower is a short 1-minute walk from Phoenix Seagaia Resort and 19 minutes' walk from Florante Miyazaki.
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Reviews
Phoenix Seagaia Ocean Tower Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
9.2
Staff & service
8.6
Eco-friendliness
8.8
Property conditions & facilities
Popular mentions
Location
Food
Hot springs
Reviews
10/10 Exceptional
16 Mar 2025
Very nice Onsen
DANIEL REINHARD
DANIEL REINHARD, 1-night trip
10/10 Exceptional
17 Jun 2025
All the stuff so nice
Crystal Chi Ian
Crystal Chi Ian, 1-night trip
10/10 Exceptional
27 Feb 2025
Great views, lots of stores and restaurants on site. The onsen was great and overall very relaxing experience.
Cesar
Cesar, 2-night trip
10/10 Exceptional
5 May 2025
There are so many facilities for your choice like onsen, golf, running, Bicycling.
KUANMANUT
KUANMANUT, 2-night trip
10/10 Exceptional
13 Apr 2025
The best experience do far in Japan
Hamsa Shijas
Hamsa Shijas, 1-night trip
10/10 Exceptional
20 Feb 2025
Very nice place to live. Friendly and professional front desk people. Great food choices.
Yiming
Yiming, 4-night trip
8/10 Very good
4 Jun 2025
Exterior and interior can do some refresh but room space is sufficient and ocean view is amazing. The room smells abit musty when first enter but some perfume can help
Wye Teng
Wye Teng, 2-night trip
10/10 Exceptional
20 Mar 2025
We stayed here with our two year old and four month old. Excellent view from the ocean-facing room and very family friendly. The room was very comfortable and the restaurants in the hotel were good. There’s bike hire available for the kids and a very clean indoor pool (outdoor pool closed when we visited as it was winter)
Samuel
Samuel, 2-night trip
10/10 Exceptional
1 Apr 2025
Peaceful comfort
Very relaxing and luxurious time here. Excellent customer service. Spacious and modern rooms. Very peaceful feeling from the spacious grounds and seaside views. Good hot springs!
You will be glad you came here!
We’ll be back.
Fantastic hotel, staff is amazing and helpful. Restaurants are top notch, though a touch on the pricey side but the quality and service merit it. Maybe one other mid price restaurant when you don't feel like going too fancy would be nice. We were not able to take advantage of the Onsen due to tattoos and the pool did not seem to be open for some reason. The shopping area is a real bonus and was quite well priced with some fun and interesting items there. Has trouble trying to cast from our computers onto the TV in the room but that was common in a lot of the hotels on our trip. Understanding that they want you to use the hotel and resort but a bit more information about the city and surrounding areas to visit would also add to the experience. Easily the nicest room and view we had on our whole trip in Japan though!