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Suginoi Hotel, Beppu

3.5-star3.5 stars
1 KankaijiBeppuOita-ken874-0822Japan

Family hotel in Beppu with 2 restaurants, spa
  • Free WiFi and free parking
Tasty breakfast
Great pool
Great room
Delicious food
324See all 324 reviews
From 915 reviewsTripAdvisor Traveller Rating

Suginoi Hotel, Beppu

from $217
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At a glance

Key facts

Hotel size

  • This hotel has 641 rooms


  • Check-in time 2:30 PM-10 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Children's club *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free train station pickup


  • Free self parking

  • Extended parking


  • Free area shuttle

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Bowling alley on site
  • Playground on site
  • Golfing nearby
  • Number of spa tubs - 2
  • Sauna
  • Arcade/game room
Working away
  • Conference space
  • One meeting room
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Number of buildings/towers - 3
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 20-inch flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe

Special features


Spa the Ceada has 8 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with hot springs/mineral springs, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men and women areas.


Seeds - Onsite buffet restaurant.

Yurakuan - This restaurant serves dinner only. Reservations are required.

Suginoi Hotel, Beppu’s small print

Also known as

  • Hotel Suginoi
  • Suginoi
  • Suginoi Beppu
  • Suginoi Hotel
  • Suginoi Hotel Beppu
  • Suginoi Onsen Hotel Beppu


Breakfast is not included for children using existing bedding. For more details, please contact the property using the information on the reservation confirmation received after booking.
Additional policies may apply when booking more than 8 rooms by one guest. For more details, please contact the property using the information on the reservation confirmation received after booking.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Children's club access is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Suginoi Hotel, Beppu


  • Kankaiji Onsen - 0 min walk
  • Kannawa Onsen - 0 min walk
  • Takasakiyama Monkey Park - 0 min walk
  • B-Con Plaza, Global Tower - 13 min walk
  • Jigokumushikobo Kannawa - 14 min walk
  • Beppu Park - 19 min walk
  • Ichinoide Kaikan - 21 min walk
  • Beppu Rakutenchi - 22 min walk

Getting around

  • Oita (OIT) - 63 min drive
  • Kamegawa station - 0 min walk
  • Beppu Station - 11 min drive
  • Oita Station - 28 min drive
  • Free self parking
  • Extended parking
  • Free area shuttle
  • Free train station pick-up

Recent reviews

Superb 9.0 From 324 reviews

Suginoi Hotel, Beppu
Awesome, spacious rooms and amenities especially if you have children. Lots to do at the hotel. Buffett dinner and breakfast was so delicious with a variety of choices. Would stay here again.
Blanche, us1 night trip
Suginoi Hotel, Beppu
Very Good8.0
very large resort. Good buffet. Excellent Hotspring
Tse Lai, us1 night family trip
Suginoi Hotel, Beppu
We stayed 2 nights in early April ‘61. The hotel was very crowded. We waited long line at around 18:30 to get a table for dinner. The situation was better after 20:00. Food was quite good and plenty though. Locationwise, it is in town and on a hill, inconvenient for walking around the hotel compound. There are no restaurants, shops within walking distance. Parking garage is far away and requires bus shuttle. Rooms with ocean or mountain views make no big difference.
NIMITCHAI, th2 night trip
Suginoi Hotel, Beppu
Very Good8.0
Great for families but some problems
The hotel is enormous. It takes around 10 min to get to its spa and pool from my room. Shuttle buses runs frequently but sometimes it does not help. I think it has structural problems. I stayed the 4th floor of the main building, where a buffet restaurant is located. In the evening and morning, it was very difficult to get in the elevator because all guests from the other two buildings took the elevator from 5th floor. The room was spacious but very tired. In my arrival, a bell-man asked me my name to find a right building. I told him I made reservation for the main building. After he looked into his list on his hand, he said Hana building. So, I moved to Hana building. However, in the end, it turned out my room was the main building. I had to come back to the main building again. With my 2-year old child, it was greatly inconvenient. In check-in time, the front desk staff could not find my name so I had to show my reservation number. In check-out time, there was a long queue, which I have never seen! I asked a staff to keep my luggage in the cloak room and he gave me a number tag. However it was a wrong tag so it took some time to find my luggage. It has great facilities for families but several mistakes and problems made me disappointed. Buffet was fine but not very impressive.
Sung Eun, jp1 night trip
Suginoi Hotel, Beppu
Very Good8.0
Overall quite good
Stayed 2 nights (Sat check-in and Monday check-out)at Suginoi, 1st day not quite like it, as the check-in line is extremely long and the whole lobby is quite packed. I guess it's b'cos it's a Saturday and so many locals staying there. The dinner & b'fast buffet food quality is very high, onsen view is superb. Hotel is really huge and they have very frequent free shuttle service to Beppu station and to the car park area (guest car park not direct walkable to the lobby/entrance, but shuttle needs only 2mins time). As the hotel is huge and too many guests, don't expect too much attention/personal service from the hotel staffs. We stayed at 11/F top floor (highly recommend to stay high as the lift is always full in case if u stay at lower floor)
Ricky, hk2 night trip

See all reviews

Suginoi Hotel, Beppu

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