Upendo House Hotel

Property class: 3.5
Zanzibar Town guesthouse with outdoor pool and restaurant

Choose dates to view prices

When visiting Zanzibar Town, Upendo House Hotel is a great choice to consider. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, aromatherapy, or mani/pedis. Other features include an outdoor pool and a bar/lounge. Fellow travelers say great things about the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Room options

Superior Double Room, Balcony

  • City view
  • 65 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 65 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 65 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
213/214 Hurumzi street, Stone Town, Zanzibar Town

What's nearby

  • House of Wonders - 1 min walk - 0.1 km
  • Forodhani Gardens - 2 min walk - 0.2 km
  • Old Fort - 3 min walk - 0.3 km
  • Christ Church Cathedral - 3 min walk - 0.3 km
  • Slave Market - 7 min walk - 0.6 km

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 24 min drive

Restaurants

  • ‪Lukmaan Restaurant - ‬5 min walk
  • ‪Maru Maru Terrace Restaurant - ‬2 min walk
  • ‪Livingstone Beach Restaurant - ‬5 min walk
  • ‪Beach House Restaurant - ‬8 min walk
  • ‪Zanzibar Coffeehouse - ‬3 min walk

About this property

Upendo House Hotel

  • When visiting Zanzibar Town, Upendo House Hotel is a great choice to consider. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, aromatherapy, or mani/pedis. Other features include an outdoor pool and a bar/lounge. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 8 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • There is no front desk at this property
    • The host will greet guests on arrival
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • No onsite parking

Other information

    • Designated smoking areas

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Reviews

Upendo House Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop pool and bar area is a lovely spot for relaxing and taking in the views. (12 reviews)
  • The restaurant served excellent food with great service and a lovely view from the rooftop. (14 reviews)
  • Breakfast was gigantic, delicious, and offered a la carte choices with multiple options. (7 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Food
Service staff
Restaurant
Location
View
Store
Water
Boutique hotel
Rooftop pool

Reviews

Verified review

10/10 Exceptional

Clean rooms, delicious breakfast, kind staff.
Verified review

10/10 Exceptional

Nice and tidy good breakfast selection
Verified review

10/10 Exceptional

Friendly and welcoming staff. Room was clean and housekeeping team were excellent and attentive. Restaurant, rooftop pool and bar are nice amenities. Great location in Stone town, walkable to historic sites, restaurants and shopping.
Verified review

10/10 Exceptional

Perfect location, near everything in stone town and beautiful sunsets at the rooftop pool and bar. Food was espectacular!
Verified review

10/10 Exceptional

Perfect hotel for a short stay in Stone Town

Stayed for 2 nights and the hotel was perfect. Very close to all the main things to see and to the coastline. Amazing rooftop pool and bar area. Food was delicious!
Verified review

10/10 Exceptional

A wonderful boutique hotel experience together with amazing gourmet food, great spa services (thanks Happy!), and roof top pool. The staff are all super friendly and every day of my 10-day stay I felt like I was coming back home. Thanks everyone at Upendo house!
Verified review

10/10 Exceptional

Enthralling

We had an amazing time! Excellent service, staff and stunning views from rooftop!
Verified review

10/10 Exceptional

Excellent Stay!

Excellent stay! I love the staff and the rooms were comfortable and clean. Enjoyed the rooftop pool and restaurant. Centrally located in stone town. The only improvement would be to eliminate the occasional unwanted crawling critter. Otherwise a perfect stay.
Verified review

10/10 Exceptional

The hotel is beautifully designed, perfectly located in the heart of Stone Town, and the staff truly go above and beyond. Our luggage was delayed by the airline, and one of the team members personally took us to the local shops to help us buy essential items and clothes — an incredible gesture we truly appreciated. The rooms were stylish and comfortable, the rooftop pool and bar offered stunning sunset views, and the food was excellent throughout our stay. We highly recommend Upendo House to anyone visiting Stone Town — the hospitality is on another level.
Verified review

10/10 Exceptional

Charm and comfort in the heart of Stone Townn

What a wonderful stay - the room was comfortable and chic with strong AC, a comfort bed, and a nice bathroom. The rooftop bar and pool were lovely with amazing views of the ocean. Benjamin and the other staff were extremely helpful and friendly. The location was great - right in the heart of Stone Town. I highly recommend it!
Verified review

8/10 Very good

Good hotel if staying in Stone Town. Reception staff, especially Benjamin, was very helpful upon arrival, booking taxis and restaurant reservations. Pool is nice and breakfast was good as well. Would say prices in the shop were more like London and Paris prices, so stayed away from that, which is unfortunate as they have some nice bits.
Verified review

10/10 Exceptional

Service on point!!!

I wish I could give this hotel 6 Stars for service, friendliest hotel staff I’ve ever encounter so far. Once again Service is best of the best!!
Verified review

10/10 Exceptional

Love this place

This hotel is located in a great location and is super cute! The rooftop bar/pool/restaurant is really nice and the breakfast is fabulous!! We loved everything we had. The view from the pool is very nice and hip! The boutique in the hotel had very nice high end clothing and other neat stuff. The rooms are small but very nicely done and great bathroom amenities. I would stay here again for sure and I’m kind of a hotel snob but Upendo is super cute and decorated nicely
Verified review

10/10 Exceptional

Recommended stonetown stay

Comfortable stay, great shower, perfect location which is a stone throw from forodhani market, great views, great food and accomodating staff (special shout out to Benjamin who sorted out my travel needs and to the security man). The only feedback would be, please install a wardrobe to hang clothes and install a small shelf right next to the shower so that guests can easily reach their shower gel and sponge when having a shower.
Verified review

8/10 Very good

Sheets were a bit hard as well as the bed. Not enough towels at the pool. Restaurant was top notch and a hidden gem! Evening server Lydia was exceptional! Bernard at the front desk took us shopping as well! Recommend if you want to be in the middle of everything in a convenient location just bring earplugs.
Verified review

6/10 Good

Was on the first floor, streets were extremely noisy till very early on in the morning. Music & noise. No lift but staff did help with bags. Staff were extremely friendly and helpful. Bathroom is a wet room so whole floor is soaked. Food & cocktails were nice.
Verified review

6/10 Good

The rooms are clean and the shower is amazing. The restaurant is also really nice. The only downside was the noise. We were on the first floor (one above ground level) and it was so loud from the street. We could hear phones ringing from the street below and everyone’s conversations, yelling, and music from a nearby restaurant. It kept us up at night. Other than that, it was really clean, the rooftop bar and pool were really nice and the staff was super friendly.
Verified review

8/10 Very good

My room was very comfortable, if a bit overpriced. Unfortuately my view out the window was an alley of rusted roofs and infrastructure - this was #203 - more like a very comfortable cell. The electricity went out in the middle of the night making it very hot. However, the rest of the hotel was pleasant, the upper floors are surely preferable, but you must be able to walk up.. lll in all a good, safe location and nice staff. I wish they would have either put me in a better room or charged me less.
Verified review

10/10 Exceptional

Thank you Upendo Staff

The view from the rooftop pool and the location of the hotel is amazing. Every single staff person I came in contact with at Upendo provided exceptional customer service. By the end of my one week stay, the staff felt like family. I was so sad to leave. I was so well taken care of. Kassim crafted the most delicious and beautiful cocktails. Lydia and Abella provided warm service with a smile during meals in The 5th Restaurant. Benjamin arranged all my excursions, taxi and overall concierge services. Rita and Krishna greeted us daily and made sure everything was going well. It was also great being able to spend time at the Upendo Beach house location. We met other travelers during cocktail hour on the rooftop. Zanzibar is a beautiful place but the staff here made my trip!
Verified review

10/10 Exceptional

The property was in a great location. Beautiful boutique hotel. The staff were also very friendly.
Verified review

10/10 Exceptional

Great hotel in stone town

Great location close to the water, shops, and restaurants. Cute boutique hotel with AC, hot water, great service, and an excellent restaurant with a gorgeous view!
Verified review

10/10 Exceptional

Great location to explore Stone Town and an awesome rooftop pool and bar area. Very friendly and helpful staff. Good food from the on-site restaurant.
Verified review

10/10 Exceptional

Gorgeous boutique hotel in Stonetown. Rooftop pool is a real treat after a day of sightseeing. Lovely staff and great cocktails, nice breakfasts. Cocktails and music on the roof at sunset set the vibe but it’s not crazy busy. You’re in the middle of the town so it will be noisy wherever you stay, bring earplugs and an eye mask if you’re a light sleeper. Would definitely recommend and stay again.
Verified review

10/10 Exceptional

Absolute best
Verified review

10/10 Exceptional

Love upendo house. Would book again