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Okura Act City Hotel Hamamatsu

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In the heart of Naka Ward, Okura Act City Hotel Hamamatsu offers a luxurious retreat. Unwind with dry cleaning/laundry services, enjoy Italian cuisine at one of the 5 on-site restaurants, and take advantage of concierge services. With a grocery store, coffee shop/cafe and hair salon on site guests can indulge in convenience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Convenience store
  • Laundry service

For families (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
$110 nightly
The total price is $121
Jun 28 - Jun 29

Why we love this property

Culinary trio
Italian and Chinese cuisine tempt taste buds at this hotel's 3 restaurants. A cafe adds casual charm, while buffet breakfast ensures energizing mornings.
Luxury city center gem
This elegant luxury hotel dazzles with its central city location. Stylish design elements create an urban oasis for sophisticated travelers.

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Premium Comfort Single Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premium Comfort Single Non-Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Premium Comfort Casual Twin Room Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premium Comfort Casual Twin Room Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Upper Floor Deluxe Twin Room Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Upper Floor Deluxe Twin Room Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

View from room

Standard Twin Room, Non Smoking

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Triple Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

View from room

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Corner Double Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Double Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Comfort Floor Corner Double Room, Non Smoking

Premium Comfort Floor Corner Double Room, Non Smoking | Property amenity

Premium Comfort Floor Corner Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room for single use, Non Smoking

View from room

Standard Twin Room for single use, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Corner Twin Room, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Suite Room

Suite Room | In-room safe, desk, soundproofing, iron/ironing board

Suite Room

  • City view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Premier Comfort Floor Twin Room, Non Smoking

Premier Comfort Floor Twin Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Comfort Floor Casual Twin Room, Non Smoking

Premier Comfort Floor Casual Twin Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Casual Twin Room, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Comfort Floor Deluxe Twin Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Comfort Floor Triple Room, Non Smoking

Premier Comfort Floor Triple Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Triple Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Premier Comfort Floor Deluxe Triple Room, Non Smoking

Premier Comfort Floor Deluxe Triple Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Deluxe Triple Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Premier Comfort Floor Superior Twin Room, Non Smoking

Premier Comfort Floor Superior Twin Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Upper Premier Comfort Floor Twin Room, Non Smoking

View from room

Upper Premier Comfort Floor Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Upper Premier Comfort Floor Superior Twin Room, Non Smoking

View from room

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Upper Premier Comfort Floor Triple Room, Non Smoking

Upper Premier Comfort Floor Triple Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Upper Premier Comfort Floor Triple Room, Non Smoking

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Upper Premier Comfort Floor Double Room, Non Smoking

Upper Premier Comfort Floor Double Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Upper Premier Comfort Floor Double Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Premium Comfort Floor Standard Double Room, Non Smoking (35th-36th Floors)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

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Exterior
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  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 968 reviews
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About the neighborhood

Map
111-2 Itaya-machi Chuo-ku, Hamamatsu, Shizuoka-ken, 430-7733

What's nearby

  • Act Tower - 1 min walk - 0.0 km
  • Act City Hamamatsu - 1 min walk - 0.2 km
  • Hamamatsu Museum of Musical Instruments - 2 min walk - 0.2 km
  • Hamamatsu Observation Deck - 3 min walk - 0.3 km
  • Hamamatsu Castle - 19 min walk - 1.6 km

Getting around

  • Mt. Fuji - Shizuoka Airport (FSZ) - 64 min drive
  • Chubu Centrair Intl. Airport (NGO) - 121 min drive
  • Hamamatsu Station - 9 min walk
  • Mikuriya Station - 33 min drive
  • Torii Station - 34 min drive

Restaurants

  • ‪マクドナルド - ‬6 min walk
  • ‪五味八珍 浜松駅ビルメイワン店 - ‬7 min walk
  • ‪自笑亭 - ‬6 min walk
  • ‪中国料理桃花林 - ‬2 min walk
  • ‪うおかっちゃん - ‬7 min walk

About this property

Okura Act City Hotel Hamamatsu

  • At Okura Act City Hotel Hamamatsu, you'll be within a 15-minute drive of Lake Hamana. For a bite to eat, guests can check out レストラン フィガロ, one of 3 restaurants, which serves Italian cuisine and is open for breakfast, lunch, and dinner. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 322 rooms
    • Arranged over 13 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1000 per night; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1994
  • Safe-deposit box at front desk
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchairs available on site

Room amenities

Be entertained

  • Television
  • Pay movies

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

レストラン フィガロ - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
中国料理 桃花林 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
鉄板焼 さざんか - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
ザ・シーズンカフェ - This café serves light fare only. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Sakura Quality, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3000 for adults and JPY 2000 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs JPY 1000 per night with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.

Also known as

Act Hotel
Okura Act City
Okura Act City Hamamatsu
Okura Act City Hotel
Okura Act City Hotel Hamamatsu
Okura Act City Hamamatsu
Okura Act City Hotel Hamamatsu Hotel
Okura Act City Hotel Hamamatsu Hamamatsu
Okura Act City Hotel Hamamatsu Hotel Hamamatsu

Frequently asked questions

Does Okura Act City Hotel Hamamatsu offer free cancellation for a full refund?

Yes, Okura Act City Hotel Hamamatsu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Okura Act City Hotel Hamamatsu?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Okura Act City Hotel Hamamatsu?

Yes. Self parking costs JPY 1000 per night. RV/bus/truck parking is available.

What are the check-in and check-out times at Okura Act City Hotel Hamamatsu?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Are there restaurants at or near Okura Act City Hotel Hamamatsu?

Yes, there are 3 onsite restaurants, featuring Italian cuisine.

What's the area around Okura Act City Hotel Hamamatsu like?

Okura Act City Hotel Hamamatsu is in Naka Ward, a short 9-minute walk from Hamamatsu Station and 3 minutes' walk from Hamamatsu Museum of Musical Instruments.

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Reviews

Okura Act City Hotel Hamamatsu Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful, delicious, and offered a wide variety of options, including fresh local vegetables and made-to-order omelets. (23 reviews)
  • The property's air conditioning system was not mentioned positively in any of the reviews. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

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Room
Breakfast
Bathroom

Reviews

Verified

10/10 Exceptional

Very good staff and good location
Isao, 1-night trip
Verified

10/10 Exceptional

Amazing View!
Grant, 1-night trip
Verified

10/10 Exceptional

The breakfast was a little scarce, but served its purpose. Clearly designed much more for the Japanese than for an international traveller, which is also understandable. The gym is not really worth it, but very few hotel gyms are.
Konsta, 2-night trip
Verified

8/10 Very good

fantastic hospitality and superb location for both business and vacations.
Kyoko, 1-night trip
Verified

10/10 Exceptional

Nice comfortable Hotel.
Tim, 1-night trip
Verified

6/10 Good

The room was spacious and clean. Furnishings are dated. There is no elevator security, so anyone can travel the elevators. Breakfast buffet was decent. We stayed 3 nights. We came for the musical instrument museum .
Andree, 3-night trip
Verified

10/10 Exceptional

Perfect stay

Comfortable clean and spacious!
Ikuyo, 1-night trip
Verified

10/10 Exceptional

Friendly staff, clean, beautiful hotel Excellent breakfast buffet
Dale, 2-night trip
Verified

8/10 Very good

Great location
Robin, 2-night trip
Verified

10/10 Exceptional

The location is great. It is close to Hamamatsu Station. There are lots of restaurants and shops close by.
Keiko, 2-night trip
Verified

10/10 Exceptional

Great hotel, the view of Hamamatsu is fantastic.
Timothy, 1-night trip
Verified

8/10 Very good

I have stayed here multiple times and it’s a Very good location and big rooms in premium categories. Good choices for breakfast also. Only complaint is the lack of a gym and health club facility. In today’s day and age this is a must. There is enough space and it will elevate the guest experience. May be on chargeable basis but option is must.
Vaibhav, 2-night trip
Verified

10/10 Exceptional

Amazing service
Enrique, 12-night trip
Verified

10/10 Exceptional

The location is very convenient
YIFANG, 1-night trip
Verified

10/10 Exceptional

It's quite a hotel. 😱 Rooms are very spacious and the staff are excellent.👏 👌 Can't wait to stay here again the next time I'm in the area. 👍👍
Robert, 2-night trip
Verified

10/10 Exceptional

Great place. Excellent view from room
Vicki, 3-night trip
Verified

10/10 Exceptional

Fastest elevator I've come across! My room was on the 39th floor..but it felt like i was on the 5th. Great view! The beds are firm. Just nice. I'll return.
Eric, 2-night trip
Verified

10/10 Exceptional

Excellent

Clean and comfortable hotel.
1-night trip
Verified

10/10 Exceptional

We stayed for two nights. Our room was spacious and it offered a beautiful view of the city. The hotel is near Hamamatsu station. We are glad to have selected this hotel for our trip.
Andy, 2-night trip
Verified

8/10 Very good

Super convenient for rail travellers.

I really like Okura Hotel. It’s super convenient to get to from the station. Has a small mall attached to it and selection of restaurants in close proximity. No real need to go into the centre, unless you want a change of scenery. Frankly speak the hotel is starting to age a little, but it’s still quite grand and the views are exceptional given its size.
Corin, 4-night trip
Verified

10/10 Exceptional

The staff at the hotel were excellent. We were able to drop off our luggage in 5 minutes. When we finally checked in they were professional and tried hard to speak English. There is a Family mart attached to the hotel which was very convenient.
Sherry, 1-night trip
Verified

10/10 Exceptional

This is my favorite place stay when visiting Hamamatsu. It is very convenient to the station, shopping, and restaurants. The rooms are spacious and comfortable. I recently stayed 10 nights and my only negative is there are no self-service laundry facilities onsite for guests.
Barry, 7-night trip
Verified

10/10 Exceptional

Very good service
KutYee Nelson, 2-night trip
Verified

10/10 Exceptional

Loved that Okura Act City Hotel had the Dyson hair dryer and offered such great amenities in the bathroom in our room. The pajama set was great. The radio in the room was amazing to fall asleep to. The staff were all extremely kind and helpful.
Kacy, 2-night trip
Verified

10/10 Exceptional

Good hotel for a great price

We paid a very reasonable rate for a room with a queen size bed on a higher floor with an excellent view. The hotel check in was easy and all staff were courteous and helpful during our tay. We even booked in room massages that were very good. We came for the kite festival and booked this hotel because it had good reviews and is located right next to the Hamamatsu train station.
Fara, 2-night trip