Okura Act City Hotel Hamamatsu

Property class: 4.5
Luxury Hamamatsu hotel with 3 restaurants, connected to the convention center

Choose dates to view prices

At Okura Act City Hotel Hamamatsu, you'll be within a 15-minute drive of Lake Hamana. For a bite to eat, guests can check out レストラン フィガロ, one of 3 restaurants, which serves breakfast, lunch, and dinner. The helpful staff and overall property condition get good marks from fellow travelers.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
$116 nightly
The current price is $129 total
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Standard Twin Room, Non Smoking

A nighttime aerial view of a densely populated city with illuminated buildings and busy streets.

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Triple Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Standard Double Room, Non Smoking

A nighttime aerial view of a densely populated city with illuminated buildings and busy streets.

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Non Smoking

A modern bathroom with a marble sink, a large mirror, and a toilet.

Deluxe Twin Room, Non Smoking

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Corner Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a bench.

Corner Double Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Comfort Floor Corner Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city.

Premium Comfort Floor Corner Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room for single use, Non Smoking

A nighttime aerial view of a densely populated city with illuminated buildings and busy streets.

Standard Twin Room for single use, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free wired internet

View all photos for Corner Twin Room, Non-Smoking

A modern bathroom with a marble sink, a large mirror, and a toilet.

Corner Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Suite Room

A hotel room with a sofa, armchairs, a glass coffee table, a lamp, and a bed.

Suite Room

  • City view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Premier Comfort Floor Twin Room, Non Smoking

A hotel room with two beds, a desk with a TV, a small table, and a view of the city.

Premier Comfort Floor Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Premier Comfort Floor Casual Twin Room, Non Smoking

A hotel room with two beds, a chair, a desk, and a view of the city.

Premier Comfort Floor Casual Twin Room, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Premier Comfort Floor Deluxe Twin Room, Non Smoking

A hotel room with a large window, a sofa, a bed, and a small table.

Premier Comfort Floor Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Premier Comfort Floor Triple Room, Non Smoking

A hotel room with two beds, a nightstand, and a lamp.

Premier Comfort Floor Triple Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Premier Comfort Floor Deluxe Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a couch.

Premier Comfort Floor Deluxe Triple Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Premier Comfort Floor Superior Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a view of the city.

Premier Comfort Floor Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Upper Premier Comfort Floor Twin Room, Non Smoking

A hotel room with two beds, a chair, a small table, and a view of the city.

Upper Premier Comfort Floor Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Upper Premier Comfort Floor Superior Twin Room, Non Smoking

A hotel room with two beds, a chair, a small table, and a view of the city.

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Upper Premier Comfort Floor Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Upper Premier Comfort Floor Triple Room, Non Smoking

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Upper Premier Comfort Floor Double Room, Non Smoking

A hotel room with a large bed, two bedside lamps, a chair, a small table, a TV, and a window with curtains.

Upper Premier Comfort Floor Double Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Premium Comfort Floor Standard Double Room, Non Smoking (35th-36th Floors)

A hotel room with a large bed, two armchairs, a small table, and a view of a cityscape through a large window.

Premium Comfort Floor Standard Double Room, Non Smoking (35th-36th Floors)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

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About the neighborhood

Map
111-2 Itaya-machi Chuo-ku, Hamamatsu, Shizuoka-ken, 430-7733

What's nearby

  • Act Tower - 1 min walk - 0.0 km
  • Act City Hamamatsu - 1 min walk - 0.2 km
  • Hamamatsu Museum of Musical Instruments - 2 min walk - 0.2 km
  • Hamamatsu Observation Deck - 3 min walk - 0.3 km
  • Hamamatsu Castle - 19 min walk - 1.6 km

Getting around

  • Mt. Fuji - Shizuoka Airport (FSZ) - 64 min drive
  • Chubu Centrair Intl. Airport (NGO) - 121 min drive
  • Hamamatsu Station - 9 min walk
  • Mikuriya Station - 33 min drive
  • Torii Station - 34 min drive

Restaurants

  • ‪マクドナルド - ‬6 min walk
  • ‪五味八珍 浜松駅ビルメイワン店 - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪ドトールコーヒーショップ 浜松メイ・ワン店 - ‬7 min walk
  • ‪ひまわり食堂 - ‬5 min walk

About this property

Okura Act City Hotel Hamamatsu

  • At Okura Act City Hotel Hamamatsu, you'll be within a 15-minute drive of Lake Hamana. For a bite to eat, guests can check out レストラン フィガロ, one of 3 restaurants, which serves breakfast, lunch, and dinner. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

Hotel size

    • 322 rooms
    • Arranged over 13 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite self parking (JPY 1000 per night; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

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Reviews

Okura Act City Hotel Hamamatsu Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious and plentiful with a wide variety of options. (28 reviews)
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Popular mentions

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Room
Breakfast
Bathroom

Reviews

Verified review

10/10 Exceptional

Very good staff and good location
Verified review

8/10 Very good

fantastic hospitality and superb location for both business and vacations.
Verified review

10/10 Exceptional

Amazing View!
Verified review

10/10 Exceptional

Nice comfortable Hotel.
Verified review

10/10 Exceptional

Friendly staff, clean, beautiful hotel Excellent breakfast buffet
Verified review

10/10 Exceptional

Perfect stay

Comfortable clean and spacious!
Verified review

8/10 Very good

Great location
Verified review

10/10 Exceptional

The location is great. It is close to Hamamatsu Station. There are lots of restaurants and shops close by.
Verified review

6/10 Good

The room was spacious and clean. Furnishings are dated. There is no elevator security, so anyone can travel the elevators. Breakfast buffet was decent. We stayed 3 nights. We came for the musical instrument museum .
Verified review

10/10 Exceptional

The breakfast was a little scarce, but served its purpose. Clearly designed much more for the Japanese than for an international traveller, which is also understandable. The gym is not really worth it, but very few hotel gyms are.
Verified review

10/10 Exceptional

Amazing service
Verified review

10/10 Exceptional

It's quite a hotel. 😱 Rooms are very spacious and the staff are excellent.👏 👌 Can't wait to stay here again the next time I'm in the area. 👍👍
Verified review

10/10 Exceptional

We stayed for two nights. Our room was spacious and it offered a beautiful view of the city. The hotel is near Hamamatsu station. We are glad to have selected this hotel for our trip.
Verified review

8/10 Very good

I have stayed here multiple times and it’s a Very good location and big rooms in premium categories. Good choices for breakfast also. Only complaint is the lack of a gym and health club facility. In today’s day and age this is a must. There is enough space and it will elevate the guest experience. May be on chargeable basis but option is must.
Verified review

10/10 Exceptional

This is my favorite place stay when visiting Hamamatsu. It is very convenient to the station, shopping, and restaurants. The rooms are spacious and comfortable. I recently stayed 10 nights and my only negative is there are no self-service laundry facilities onsite for guests.
Verified review

10/10 Exceptional

Very good service
Verified review

10/10 Exceptional

The staff at the hotel were excellent. We were able to drop off our luggage in 5 minutes. When we finally checked in they were professional and tried hard to speak English. There is a Family mart attached to the hotel which was very convenient.
Verified review

8/10 Very good

Super convenient for rail travellers.

I really like Okura Hotel. It’s super convenient to get to from the station. Has a small mall attached to it and selection of restaurants in close proximity. No real need to go into the centre, unless you want a change of scenery. Frankly speak the hotel is starting to age a little, but it’s still quite grand and the views are exceptional given its size.
Verified review

10/10 Exceptional

Fastest elevator I've come across! My room was on the 39th floor..but it felt like i was on the 5th. Great view! The beds are firm. Just nice. I'll return.
Verified review

10/10 Exceptional

Loved that Okura Act City Hotel had the Dyson hair dryer and offered such great amenities in the bathroom in our room. The pajama set was great. The radio in the room was amazing to fall asleep to. The staff were all extremely kind and helpful.
Verified review

10/10 Exceptional

Good hotel for a great price

We paid a very reasonable rate for a room with a queen size bed on a higher floor with an excellent view. The hotel check in was easy and all staff were courteous and helpful during our tay. We even booked in room massages that were very good. We came for the kite festival and booked this hotel because it had good reviews and is located right next to the Hamamatsu train station.
Verified review

8/10 Very good

Good stay

We had a good stay at this hotel, the rooms are a bit dated and there are limited options in the complex, apart from the hotel restaurants, two of which are closed. Comfortable rooms with magnificent views. Concierge was unable to book a trip to the Yamaha museum, which seemed strange.
Verified review

8/10 Very good

Okura is an elegant and classic hotel situated centrally next to Hamamatsu station. The location is very convenient to nearby dining options. Currently there is construction going on so some of the restaurants are inaccessible. I would recommend to the management to consider improving the skills of the concierge/bell desk staff to assist international guests also.
Verified review

8/10 Very good

Nice clean property, but had expected there to be a fitness area and swimming pool due to photos on the listing and on the hotel's website. Unfortunately, the pool and fitness centre have been shut down with no sign of it re-opening in the future. The views from the property were stunning though!
Verified review

10/10 Exceptional

Great

We got upgraded to a bigger room and was welcomed by a paranomic view. The hotel location is just 8mins walk to the Hamamatsu station. Amenities were a 9/10 due to the fact that we are provided those small bottles of shampoo, body lotion etc which may not be so environmental friendly.