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Novotel Queenstown Lakeside

4.0 star property
Mountain hotel in Queenstown with restaurant and bar/lounge

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
In the heart of Queenstown City Centre, Novotel Queenstown Lakeside offers an upscale eco-certified haven. Enjoy a rejuvenating soak in the spa tub, then savor breakfast at Elements or grab a drink at the bar. Cycling enthusiasts will love exploring nearby trails while others can unwind in the garden or stay active with gym access and bike rentals.
$147 nightly
The total price is $169
Jun 21 - Jun 22
Total with taxes and fees

Popular amenities

  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym

Why we love this property

Sustainable dining options
The restaurant serves locally-sourced and organic food, with vegan and vegetarian choices available. Buffet breakfast includes vegetarian selections.
Sleep in luxury
This hotel's guestrooms feature a pillow menu for customized comfort. Balconies provide fresh air, while minibars and 24-hour room service satisfy cravings.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, 2 Double Beds, Lakeside

Double Room, 2 Double Beds, Lakeside | In-room safe, desk, iron/ironing board, free cribs/infant beds

Double Room, 2 Double Beds, Lakeside

8.4 out of 10
Very good
(11 reviews)
  • Partial lake view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(9 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • Mountain view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(26 reviews)
  • Mountain view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom, Lakeside

Apartment, 1 Bedroom, Lakeside | In-room safe, desk, iron/ironing board, free cribs/infant beds

Apartment, 1 Bedroom, Lakeside

  • Partial lake view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(68 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Lakeside

Room, 1 King Bed, Lakeside | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Lakeside

9.4 out of 10
Exceptional
(8 reviews)
  • Partial lake view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Bar (on property)
Crowne Plaza Hotel Queenstown by IHG
Queenstown City Centre
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
9.0 out of 10, Wonderful, 1,000 reviews
$156 nightly
The price is $179
Jun 21 - Jun 22
Total with taxes and fees
Crowne Plaza Hotel Queenstown by IHG
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About the neighborhood

Map
Corner of Earl and Marine Parade, Queenstown, 9348

What's nearby

  • Queenstown Mall - 2 min walk - 0.2 km
  • Queenstown Beach - 2 min walk - 0.2 km
  • Queenstown Gardens - 2 min walk - 0.2 km
  • TSS Earnslaw Steamship - 5 min walk - 0.5 km
  • Skyline Queenstown - 10 min walk - 0.9 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 13 min drive

Restaurants

  • ‪Cookie Time - ‬3 min walk
  • ‪Novotel Queenstown Lakeside - ‬2 min walk
  • ‪Botswana Butchery - ‬2 min walk
  • ‪Vudu Cafe & Larder - ‬3 min walk
  • ‪Odd Saint - ‬2 min walk

About this property

Novotel Queenstown Lakeside

  • When visiting Queenstown, Novotel Queenstown Lakeside is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Elements, which serves breakfast and dinner. A bar/lounge, a hot tub, and a garden are other highlights. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 273 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:30 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children aged 15 and younger eat free breakfast
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (NZD 50 per night; includes in/out privileges)
    • Limited valet parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ski passes
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Bike storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Bicycle parking
  • Hot tub
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 21-inch LCD TV
  • Satellite TV channels
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

Elements - This restaurant serves breakfast and dinner. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 37 for adults and NZD 19.00 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for NZD 20 per day

Parking

  • Valet parking costs NZD 50 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests must contact this property in advance to reserve access to the heated pool

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Lakeside Novotel
Lakeside Novotel Queenstown
Novotel Lakeside
Novotel Lakeside Hotel
Novotel Lakeside Hotel Queenstown
Novotel Lakeside Queenstown
Novotel Queenstown
Novotel Queenstown Lakeside
Queenstown Lakeside
Queenstown Novotel
Novotel Gardens Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Queenstown
Novotel Queenstown Lakeside Hotel Queenstown

Frequently asked questions

Does Novotel Queenstown Lakeside offer free cancellation for a full refund?

Yes, Novotel Queenstown Lakeside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Novotel Queenstown Lakeside?

Sorry, pets aren't allowed.

Is parking offered on site at Novotel Queenstown Lakeside?

Yes. Valet parking costs NZD 50 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Novotel Queenstown Lakeside?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Novotel Queenstown Lakeside?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (4-min walk) and SKYCITY Wharf Casino (6-min walk) are both nearby.

What is there to do at Novotel Queenstown Lakeside and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs, casino gaming, and ecotours. Relax in the hot tub or enjoy the use of other amenities, which include a fitness center and a picnic area. Novotel Queenstown Lakeside also has a garden.

Are there restaurants at or near Novotel Queenstown Lakeside?

Yes, there's an onsite restaurant, Elements.

Does Novotel Queenstown Lakeside have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Novotel Queenstown Lakeside like?

Novotel Queenstown Lakeside is located near Queenstown Beach in Queenstown City Centre, a short 1-minute walk from Lake Wakatipu and 3 minutes' walk from Queenstown Mall. Travelers say the area is walkable and ideal for skiing.

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Reviews

Novotel Queenstown Lakeside Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a huge range of options and was a highlight of the stay. (27 reviews)
  • The property has a great location right next to the Queenstown beach. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Restaurant
Towns
Lake
Breakfast
Bathroom
Bed
View

Reviews

Verified

10/10 Exceptional

Great location - easy with bar and restaurant
Jason, 1-night trip
Verified

10/10 Exceptional

It was good. And perfect location
Hugo, 1-night trip
Verified

10/10 Exceptional

We will not hesitate to revisit in the future, perfect location for everything, helpful staff, spotlessly clean, nice restaurant (although only used for breakfast on our departure day as Queenstown has so much to offer!). Only improvement would be to refurbish the outdated bathroom, that said it did the job.
Peter, 3-night trip
Verified

10/10 Exceptional

Location excellent Staff very friendly and helpful Hotel very clean
Sharon, 3-night trip
Verified

10/10 Exceptional

Wonderful place, inside and out. Great location right next to the Queenstown beach.
Shawn, 3-night trip
Verified

8/10 Very good

Amazing location, good size rooms, comfortable bed, friendly staff, very close to cafes, restaurants and attractions.
Simon, 3-night trip
Verified

10/10 Exceptional

Clean, helpful and close to downtown
Sven, 2-night trip
Verified

6/10 Good

Nice breakfast, good location
Lora, 1-night trip
Verified

10/10 Exceptional

Great room, quality linnen and towels, great service
Sue, 1-night trip
Verified

10/10 Exceptional

Clean comfortable and quiet
Brian, 1-night trip
Verified

8/10 Very good

Great location, nice gardens
kelly, 2-night trip
Verified

10/10 Exceptional

Clean room, close to dinning, beach and park.
Andrew, 1-night trip
Verified

8/10 Very good

Excellent location next to the waterfront and shops, restaurants and bars. Breakfast buffet is with it for value. Check in a bit slow, rooms tidy and services daily. Would recommend.
Christine, 2-night trip
Verified

10/10 Exceptional

Spotless and super convenient location
Nik, 1-night trip
Verified

8/10 Very good

Great hotel in a great location.
Carl, 5-night trip
Verified

10/10 Exceptional

Super convenient location to downtown
Dillon, 1-night trip
Verified

6/10 Good

It needs an update, especiallythe bathroom. The staff were really nice.
Vicky, 5-night trip
Verified

10/10 Exceptional

Great location - convenient and central. Friendly staff. Safe location. Recommend and will stay again.
Biljana, 4-night trip
Verified

6/10 Good

Great location and excellent customer service. But facility is a bit old in the room we stayed.
Tracy, 1-night trip
Verified

10/10 Exceptional

Very clean and friendly staff
Maree, 2-night trip
Verified

8/10 Very good

The room was a bit tired but the staff throughout the hotel were great, helpful and always friendly and welcoming!
James, 3-night trip
Verified

8/10 Very good

The Novotel had a nice charm to it. The location was perfect and all the staff we came across were very friendly and helpful.
Martin, 5-night trip
Verified

8/10 Very good

Happy with our room for a three night stay. Close to everything in town. If self driving, be prepared for street parking 500m away up a steep incline.
Michael, 3-night trip
Verified

8/10 Very good

Friendly and helpful staff and excellent amenities. A lovely hotel to stay in. Very relaxing
Anne-Maree, 2-night trip
Verified

10/10 Exceptional

Location, room is comfy, service was wonderful, breakfast was excellent
RAMESH MOHAN, 3-night trip