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Deluxe Room | Balcony
Standard Room | Balcony
Deluxe Room | Minibar, in-room safe, desk, blackout curtains
Standard Room | Minibar, in-room safe, desk, blackout curtains

Overview of Tau-House


3.5 star property
3.5-star hotel in Bostandyk District with 4 restaurants and spa

0 verified guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Alma-Arasan, Almaty, 050000

Room options

About this area

What's nearby

  • In Bostandyk District

Getting around

  • Almaty (ALA-Almaty Intl.) - 55 min drive
  • Almaty Station - 45 min drive
  • Airport pickup service


  • Тянь-Шань - 5 min drive
  • Tandyr - 5 min drive
  • Fort Gorny - 6 min drive
  • Tilek tas - 11 min drive
  • Бунгало - 13 min drive

About this property


Tau-House offers airport pick-up service (available 24 hours). You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with body scrubs or hydrotherapy. Other highlights include an indoor pool, a seasonal outdoor pool and a children's pool.


English, Russian

At a glance

Hotel size

  • 53 rooms


  • Check-in time from 2:00 PM until 8:00 PM
  • Minimum check-in age – 18
  • Check-out time is 2:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*


  • Pets allowed (dogs and cats only)*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site


  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 4 restaurants
  • 24-hour room service

Travelling with children

  • Children's pool


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa


  • Wheelchair-accessible parking


  • English
  • Russian

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Tay-SPA. Services include body scrubs. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 7000 per vehicle

Children & extra beds

  • Cots/infant beds are available for KZT 5000.0 per night
  • Airport shuttle service for children up to age 17 costs KZT 7000


  • Pet deposit: KZT 10000 per day
  • Pets are allowed for an extra charge of KZT 10000 per pet, per day

Pool, spa, & gym (if applicable)

  • The outdoor pool opens for the season in June
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation


If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property accepts credit cards. Cash is not accepted.

Also known as

Tau-House Hotel
Tau-House Almaty
Tau-House Hotel Almaty

Frequently asked questions

Does Tau-House offer free cancellation for a full refund?
Yes, Tau-House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tau-House?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.
Are pets allowed at Tau-House?
Yes, cats and dogs are welcome. There's a charge of KZT 10000 per pet, per day, and there's also a deposit of KZT 10000 per day.
Is parking offered on site at Tau-House?
Yes, there's free self parking.
Is an airport shuttle service offered by Tau-House?
Yes, a shuttle from the airport to the hotel is available. The charge is KZT 7000 per vehicle.
What are the check-in and check-out times at Tau-House?
You can check in from 2:00 PM - 8:00 PM. Check-out time is 2:00 PM.
Is there an on-site casino at Tau-House?
No, this hotel doesn't have a casino, but Casino Zodiak (14-min drive) is nearby.
What is there to do at Tau-House and nearby?
Tau-House has a spa and an indoor pool, as well as a Turkish bath and a garden.
Are there restaurants at or near Tau-House?
Yes, there are 4 on-site restaurants. Nearby restaurants include Тянь-Шань (2.2 mi), Tandyr (2.4 mi) and Fort Gorny (2.8 mi).

Overall score and ratings

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