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Grand Hotel Tien Shan, Almaty

4 stars4 stars
115 Bogenbay Batyr StreetAlmaty050000Kazakhstan, 800-491-6126

4-star hotel in Almaty with 3 indoor pools, spa
  • Free hot/cold buffet breakfast and free WiFi
Very Good4.2 / 5
  • the a/c didn't work the first night. the a/c didn't work the first night.Jul 11, 2017
  • Good for Almaty...this hotel was not luxurious but was of good standardJun 17, 2017
88See all 88 Hotels.com reviews
From 147 reviewsTripAdvisor Traveller Rating

Grand Hotel Tien Shan, Almaty

Hotel Info: 866-539-8117

from $67
  • Standard Single Room
  • Superior Double Room
  • Deluxe Double Room
  • Junior Suite
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one *

Travelling with others

Children

  • Up to 3 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Number of indoor pools - 3
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 9555
  • Conference space size (meters) - 888
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Bali has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Dining

Restaurant Nauryz - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Kezdesu - This lobby lounge specializes in international cuisine. Open 24 hours.

L Fame Lounge and Leisure - This café specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Cigar Club - This bar specializes in international cuisine and serves dinner only.

Grand Hotel Tien Shan, Almaty’s small print

Also known as

  • Grand Hotel Tien Shan
  • Grand Hotel Tien Shan Almaty
  • Grand Tien Shan
  • Grand Tien Shan Almaty
  • Grand Tien Shan Hotel

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for KZT 9000.0 per night

Airport shuttle service is offered for an extra charge of KZT 5500 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Grand Hotel Tien Shan, Almaty

Landmarks

  • Heart of Almaty
  • Almaty Cathedral (9-minute walk)
  • Almaty Opera House (9-minute walk)
  • 28 Panfilov Heroes Memorial Park (18-minute walk)
  • Republic Square (29-minute walk)
  • National Museum of Kazakhstan (30-minute walk)
  • Presidential Palace (31-minute walk)
  • Almaty Central Stadium (2.3 mi / 3.7 km)

Getting around

  • Almaty (ALA-Almaty Intl.) 24-min drive
  • Almaty Station 6-min drive
  • Airport shuttle (surcharge)

Grand Hotel Tien Shan, Almaty

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