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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

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In the heart of Madrid, Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers a tranquil retreat. Unwind with a Thai massage at the onsite spa, indulge in Spanish cuisine at one of three restaurants, or simply enjoy free WiFi and stunning views from the rooftop terrace. Guests rave about helpful staff and its prime location near Royal Theatre.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Steam room
  • Valet parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Meeting rooms

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
$577 nightly
The total price is $635
Jun 7 - Jun 8
Total with taxes and fees

Why we love this property

Work and wellness blend
Located in the city center, this hotel offers meeting rooms and in-room desks. After work, guests can enjoy spa treatments and 24-hour room service.
Foodie central
Culinary adventures unfold at 3 restaurants serving Spanish and local cuisine. A cafe and 2 bars complete the mix, while buffet breakfast starts each day.
Poolside paradise
This hotel boasts a seasonal outdoor pool with poolside loungers, umbrellas, and a bar. Take a dip and sip a cold drink in pure bliss.

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

9.8 out of 10
Exceptional
(13 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premier Room

Premium bedding, minibar, in-room safe, desk

Premier Room

9.6 out of 10
Exceptional
(29 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room (Supreme)

Premium bedding, minibar, in-room safe, desk

Family Room (Supreme)

9.4 out of 10
Exceptional
(16 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Supreme Room Red Level

Premium bedding, minibar, in-room safe, desk

Supreme Room Red Level

9.6 out of 10
Exceptional
(13 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Red Level, Junior Suite

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Red Level, Suite, 1 Bedroom

Red Level, Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Red Level, Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Master Suite Red Level

Master Suite Red Level | Living area | 49-inch LED TV with satellite channels, TV, pay movies

Master Suite Red Level

  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Velazquez Penthouse Suite Red Level

Velazquez Penthouse Suite Red Level | Premium bedding, minibar, in-room safe, desk

Velazquez Penthouse Suite Red Level

  • 840 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Margarita Presidential Suite Red Level

Terrace/patio

Margarita Presidential Suite Red Level

  • 1808 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for The Royal Suite

Premium bedding, minibar, in-room safe, desk

The Royal Suite

  • 2152 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Supreme Room

Premium bedding, minibar, in-room safe, desk

Supreme Room

10.0 out of 10
Exceptional
(9 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Red Level, Junior Suite, Terrace

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite, Terrace

7.4 out of 10
Good
(3 reviews)
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Supreme Room Red Level (2 adults+ 2 children)

Premium bedding, minibar, in-room safe, desk

Supreme Room Red Level (2 adults+ 2 children)

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms (Red Level)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Red Level)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Red Level, Suite, 3 Bedrooms

Red Level, Suite, 3 Bedrooms | Premium bedding, minibar, in-room safe, desk

Red Level, Suite, 3 Bedrooms

  • Garden view
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms (Red Level, 4+1)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Red Level, 4+1)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 4 Twin Beds
  • Free WiFi

View all photos for Family Room Grand Supreme

Premium bedding, minibar, in-room safe, desk

Family Room Grand Supreme

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Connecting Rooms

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Premier Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Premier Room, Connecting Rooms

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms

  • City view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Supreme Room Red Level Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Supreme Room Red Level Connecting Rooms

  • 861 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Supreme Room Red Level Connecting Rooms 4+4

Premium bedding, minibar, in-room safe, desk

Supreme Room Red Level Connecting Rooms 4+4

  • 1 bedroom
  • Sleeps 8
  • 2 King Beds
  • Free WiFi

View all photos for Red Level Suite Junior Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Red Level Suite Junior Connecting Rooms

  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Red Level Suite Junior Connecting Rooms 4+2

Premium bedding, minibar, in-room safe, desk

Red Level Suite Junior Connecting Rooms 4+2

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

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About the neighborhood

Map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.1 km
  • Royal Theatre - 2 min walk - 0.2 km
  • Gran Via - 3 min walk - 0.3 km
  • Royal Palace of Madrid - 6 min walk - 0.6 km
  • Plaza Mayor - 7 min walk - 0.6 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive
  • Calanas Station - 6 min drive
  • Madrid Principe Pio Station - 15 min walk
  • Madrid Recoletos Station - 24 min walk
  • Opera Station - 3 min walk
  • Santo Domingo Station - 4 min walk
  • Callao Station - 4 min walk

Restaurants

  • ‪El Rey De Los Tacos - ‬1 min walk
  • ‪Tierra Burrito Bar - ‬3 min walk
  • ‪Beer Station - ‬2 min walk
  • ‪Red Level Lounge - ‬1 min walk
  • ‪SCARLETT - ‬1 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

  • Palacio de los Duques Gran Meliá - The Leading Hotels of the World features a rooftop terrace and puts you just steps from Plaza de España - Princesa and Royal Theatre. Guests can visit the health club for a workout or grab a bite to eat at Jardín de los Duques, one of 2 restaurants, which serves Spanish cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a steam room. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Opera Station is 3 minutes and Santo Domingo Station is 4 minutes.

At a glance

DONE

Hotel size

    • 179 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.
    • This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (EUR 45 per day)
    • Electric vehicle charging point on site
    • Offsite parking within 1 mi (EUR 45 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1851
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • 24-hour fitness center
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 49-inch LED TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Uses some LED lighting
  • Recycling

Special features

Dining

Jardín de los Duques - Overlooking the garden, this restaurant specializes in Spanish cuisine and serves lunch and dinner.
Los Duques Grand Café - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 45 per person

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 80 per pet, per day

Parking

  • Valet parking costs EUR 45 per day
  • Parking is available nearby and costs EUR 45 per day (6562 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Ambassador TRYP Madrid

Hotel Madrid Ambassador

Madrid Ambassador Hotel

Madrid TRYP Ambassador

TRYP Ambassador

TRYP Ambassador Hotel

TRYP Ambassador Madrid Hotel

TRYP Hotel Ambassador Madrid

TRYP Madrid Ambassador

Gran Melia Palacio los Duques Hotel Madrid

Gran Melia Palacio los Duques Hotel

Gran Melia Palacio los Duques Madrid

Gran Melia Palacio los Duques

Tryp Ambassador Hotel Madrid

Tryp Hotel Ambassador

Frequently asked questions

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World offer free cancellation for a full refund?

Yes, Palacio de los Duques Gran Meliá - The Leading Hotels of the World does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of EUR 80 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes. Valet parking costs EUR 45 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

No, this hotel doesn't have a casino, but Casino Gran Via (10-min walk) is nearby.

What is there to do at Palacio de los Duques Gran Meliá - The Leading Hotels of the World and nearby?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World has 2 bars and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes, there are 2 onsite restaurants, featuring Spanish cuisine and garden views.

What's the area around Palacio de los Duques Gran Meliá - The Leading Hotels of the World like?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World is in Madrid Centro, a short 3-minute walk from Opera Station and 3 minutes' walk from Gran Via. Travelers give top marks for the hotel's prime location.

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Reviews

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, great, and fabulous with a wide variety of options. (19 reviews)
  • The spa services were highly praised for their top-notch quality and excellent customer service. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Restaurant
Food
Drinks
Concierge
Palace
Cities

Reviews

Verified

10/10 Exceptional

The staff were excellent and friendly. Loved my stay there.
Simon, 4-night trip
Verified

10/10 Exceptional

This hotel was lovely. It is in a terrific central location, but it is on a quiet street. We stayed on the Red Level, and the access to the lounge was great. I worked there some afternoons, and it made working on vacation a little better! I would not hesitate to return!
Lynne, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel. Very nice rooms with the most wonderful tub and shower (bath salts included). Our room was cleaned twice a day - be sure to check the drawers in the bathroom before you leave. The housekeeping staff placing your hairstyling hot irons in them. Rooftop pool and jacuzzi are very inviting with a great view. All in all, great spot in th heart of Madrid.
Kim, 1-night trip
Verified

10/10 Exceptional

Amazing staff. Beautiful hotel. Great service. Very welcoming.
Mark, 4-night trip
Verified

8/10 Very good

Breakfast buffet very good. Warm food well below average Staff in red level lounge very attentive
MRS D J BREEZE, 3-night trip
Verified

10/10 Exceptional

Welcoming and helpful staff. Great location. Interesting lobby, beautiful restaurant and gardens. A lot to please the eye here.
Greg, 1-night trip
Verified

10/10 Exceptional

The hotel is wonderful. You’re greeted by the staff with a sign of loyalty since you enter. Food is great. The rooms are great. Decoration is great. Taxis are accesible on the front door.
Fernando, 3-night trip
Verified

10/10 Exceptional

Very helpful staff. Especially housekeeping and the bar/restaurant staff are excellent as is the food and beverage operation.
Sebastian, 2-night trip
Verified

10/10 Exceptional

Loved everything about my stay. The experience was wonderful—everyone was kind, welcoming, and attentive.
Yaser, 3-night trip
Verified

10/10 Exceptional

Great service , clean hotel and an amazing spa
Manny, 2-night trip
Verified

10/10 Exceptional

Wonderful hotel, great service and location
Jennifer, 8-night trip
Verified

10/10 Exceptional

Excellent hotel, fantastic breakfast, good size rooms for a family.
5-night trip
Verified

10/10 Exceptional

Great location, rooms and service. Breakfast spread was fabulous as well.
Deepankar, 3-night trip
Verified

10/10 Exceptional

Best check in and hotel experience I’ve ever had. The staff is absolutely dynamite and treat you like they absolutely adore you. Would definitely stay again and again and again. Room was absolutely beautiful and the club lounge and breakfast was amazing as well. The perfect hotel.
CARMEN, 1-night trip
Verified

10/10 Exceptional

Beautiful property excellent customer service especially the staff!
Stella, 5-night trip
Verified

8/10 Very good

Excelente locación minutes away from attractions and súper great attentive staff
Evelyn, 3-night trip
Verified

10/10 Exceptional

Excellent location, service and wonderful people, ready to serve you.
Pedro, 3-night trip
Verified

10/10 Exceptional

Very incredible service, food, the staff were truly amazing and welcoming, attending to all our needs.
Merrill, 4-night trip
Verified

10/10 Exceptional

Great location. The terrace in the room was great!
Adriana, 4-night trip
Verified

10/10 Exceptional

A truly wonderful hotel in Madrid, staff most attentive and helpful, great food, would recommend to those looking for something special
Sarah, 1-night trip
Verified

10/10 Exceptional

Beautiful property, excellent location and great service provided by its staff.
alejandra, 3-night trip
Verified

10/10 Exceptional

This hotel really goes out of their way to provide service. Location is great for walking everywhere is Madrid. This is one hotel that I would return to. Their restaurant is excellent and beautiful. The Thai massage was incredible. Our laundry was done perfectly. I loved this hotel.
Megan, 2-night trip
Verified

10/10 Exceptional

Just back from a short stay. Excellent hotel overall with good dining options. What really stood out to us was the helpfulness and friendliness of all the staff we dealt with. The only minor quibble was that the gym, although quite well equipped, was a bit cramped.
Andrew Robert William, 3-night trip
Verified

10/10 Exceptional

Gem in Madrid that’s dog friendly

Pet friendly hotel that has great amenities and service. One bedroom suite is well designed and perfect for us with two dogs - one being a German shepherd. Worth paying for the red level for the additional breakfast options and tapas snack with the wine and cava included.
Phoi-Thi, 1-night trip
Verified

10/10 Exceptional

Very friendly and nice stuff Hotel is very clean and beautiful
Alex, 4-night trip