Skip to main content

Hampton Inn West Springfield

2.5 star property
Hotel convenient to Big E

Choose dates to view prices

Photo gallery for Hampton Inn West Springfield

Lobby
Exterior
Seasonal outdoor pool
Reception
Room, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
At the gateway to Eastern States Exposition, Hampton Inn West Springfield invites you to relax in style. Enjoy a free breakfast buffet, unwind near the cozy lobby fireplace or take a refreshing dip in the seasonal pool. With high-speed WiFi and helpful staff always available, this hotel is perfect for exploring Holyoke Mall and beyond.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Connecting rooms available
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front-desk safe
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
$103 nightly
The total price is $118
Dec 7 - Dec 8
Total with taxes and fees

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for 1 King Bed, Accessible, Non Smoking

1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Room, 1 Queen Bed, Accessible (Roll-In Shower) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard room

Standard room | In-room safe, desk, blackout drapes, iron/ironing board

Standard room

7.8 out of 10
Good
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

Two Queen Beds Micro Fridge-Non-Smoking

  • Sleeps 4

King Room - Disability Access/Non-Smoking

  • Sleeps 4

2 Double Mobility Access Roll in Shower Ns

  • Sleeps 4

1 Queen Mobility/Hearing Access Tub Nosmok

  • Sleeps 2

Mobility Accessible Queen Room with Roll in Shower

  • Sleeps 2

View all photos for 1King study sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

1King study sofa bed

8.0 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
Blackout drapes/curtains
Designer toiletries
  • Sleeps 3
  • 1 King Bed

King Study With Sofabed-Non Smoking

  • Sleeps 3

Similar properties

Indoor pool
La Quinta Inn & Suites by Wyndham Springfield MA
  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.2 out of 10, Very Good, 1,306 reviews
$111 nightly
The price is $125
Nov 30 - Dec 1
Total with taxes and fees
La Quinta Inn & Suites by Wyndham Springfield MA
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
1011 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Riverdale Shops - 3 min walk - 0.3 km
  • Q Pin 2's - 6 min walk - 0.6 km
  • Cinemark West Springfield 15 - 6 min walk - 0.6 km
  • Olympia Ice Center - 14 min walk - 1.3 km
  • Big E - 2 min drive - 2.1 km

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 16 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive
  • Springfield Union Station - 5 min drive
  • Holyoke Station - 9 min drive
  • Northampton Station - 18 min drive

Restaurants

  • ‪Dunkin' - ‬3 min drive
  • ‪Wood-N-Tap - ‬3 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Olive Garden - ‬4 min walk

About this property

Hampton Inn West Springfield

When you stay at Hampton Inn West Springfield, you'll be within a 10-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. For a bit of exercise, you can visit the fitness center or go for a swim in the seasonal outdoor pool. Also, this hotel is within a short drive of Six Flags New England. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 125 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (USD 5.00 per night)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Coffee/tea in a common area
  • Free reception (select days)
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fee & policy details

Refundable deposits

  • Deposit: USD 250 per accommodation, per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation (may vary based on length of stay)

Parking

  • Uncovered self parking costs USD 5.00 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
State tax ID - C0001873250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hampton Inn Hotel West Springfield
Hampton Inn West Springfield
West Springfield Hampton Inn
Hampton Inn West Springfield Hotel West Springfield
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield West Springfield
Hampton Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Hampton Inn West Springfield offer free cancellation for a full refund?

Yes, Hampton Inn West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hampton Inn West Springfield?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Hampton Inn West Springfield?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hampton Inn West Springfield?

Yes. Self parking costs USD 5.00 per night.

What are the check-in and check-out times at Hampton Inn West Springfield?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hampton Inn West Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (6-min drive) is nearby.

What is there to do at Hampton Inn West Springfield and nearby?

Hampton Inn West Springfield has a seasonal outdoor pool and a fitness center.

What's the area around Hampton Inn West Springfield like?

Hampton Inn West Springfield is a short 18-minute walk from Olympia Ice Center and 18 minutes' walk from Connecticut River.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hampton Inn West Springfield Reviews

8.2

Very Good

8.4

Cleanliness

8.6

Location

8.8

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with many good choices and a great start to the day. (35 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Shower
Water
Weather
Restaurant
Air conditioning

Reviews

10/10 Exceptional

I always choose this hotel when in the area for business. The staff is incredibly professional, efficient and kind. Room is comfortable, location is great for food and shopping. Breakfast is delicious with a good variety. Highly recommend.
Kathleen M, 1-night trip

8/10 Very good

AC was very adequate! Room was clean, staff very friendly.
Karen, 1-night trip

4/10 Fair

The value wasn’t there for the price charged for a run down hotel I don’t travel much but very surprised that Hampton Inn would allow its name attached.
David, 1-night trip

10/10 Exceptional

Very helpful
Joyce, 1-night trip

10/10 Exceptional

Everything was great. We’ve stayed with you before and we like it. The only thing we couldn’t figure out was how to work the shower-it was set up for a handicapped situation. Next time we will ask if we can have a room with a non handicap shower. Thank you.
Carlyn, 1-night trip

10/10 Exceptional

Great stay
Michelle, 1-night trip

8/10 Very good

Shoutout to Shannon

Shannon at check-in was extraordinarily helpful and kind to our group of Visually impaired friends.
Colleen, 1-night trip

10/10 Exceptional

Overall enjoyed my stay
Sherrell, 1-night trip

10/10 Exceptional

Fresh breakfast everyday.
Alice, 5-night trip

10/10 Exceptional

Excellent staff

The front desk and cleaning staff are very professional, friendly and helpful. Always stay at this Hampton Inn during my trip to work in the area.
Kathleen, 2-night trip

10/10 Exceptional

Great
joanne, 1-night trip

10/10 Exceptional

Clean room.
Robert, 1-night trip

10/10 Exceptional

Near shopping area
ADANMA, 3-night trip

10/10 Exceptional

Another great stay

Only issue is housekeeping knocking on my door before i got up.
Richard, 1-night trip

2/10 Poor

We would never stay there again.
Sabrina, 1-night trip

2/10 Poor

Disgusting

Terrible hotel. Dirty, old, falling apart. We found hairs inside the bed. Left 2 nights early. Stay away!
Natalia, 3-night trip

8/10 Very good

The room was comfortable and the bed and quilt and pillows are excellent. I with you had a nondairy milk for coffee and cereal at breakfast such as soy, oat, or almond milk.
Nancy, 1-night trip

4/10 Fair

Smells like wet dog every time I stay here.
Brittany, 1-night trip

8/10 Very good

It was good, close to shopping and food options.
Eric, 2-night trip

10/10 Exceptional

It was a pleasant stay. Staff was professional and courteous. Would definitely stay again.
Francisca, 2-night trip

10/10 Exceptional

Pool open only at 09h00 in the morning and close at 21h00 at night, should be 1 hour earlier and 1 h later. Pool close by labour day is too early. Free breakfast is very good doors are lock for safety before 10h am.
Daniel, 2-night trip

10/10 Exceptional

Pet friendly
Lorrie, 1-night trip

6/10 Good

Clean but run-down

This place has seen better days. The room and hallways are in need of a serious renovation. This is the second time i've stayed there and probably won't again unless nothing better is available. The one person I interacted with at the desk was very nice but everything seems a little run down and dated. The bed wasn't comfortable. The toilet seemed to be 12 inches off the ground which was really strange. The shower/bath controls were a challenge to turn on and off (I don't know how an older person would have neen able to pull the handle out as it was hard). The bottom of the bathroom door rubbed against the floor mid-swing while opening, etc. etc. A log of little things. It was clean but run-down is the best I could describe it.
Chad, 1-night trip

8/10 Very good

N/a
Ashley, 2-night trip

10/10 Exceptional

Another great stay.

Friendly staff, clean and comfortable room, excellent free breakfast.
Richard, 1-night trip