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Bristol Palace Hotel

5.0 star property
Luxury hotel with restaurant, near Port of Genoa Cruise Ship Terminal

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Luxury abounds at Bristol Palace Hotel, where the Port of Genoa Cruise Ship Terminal and Old Port meet. Savor Italian cuisine for lunch or dinner at Giotto, unwind on the scenic terrace, and stay connected with in-room WiFi. Top marks from guests praise the delicious buffet breakfast and helpful multilingual staff.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 9 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser

Feel at home (6)

  • Children stay free
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
$223 nightly
The total price is $257
Nov 23 - Nov 24
Total with taxes and fees

Why we love this property

City center luxury
This upscale hotel boasts an enviable city center location. Modern design elements create a sophisticated atmosphere for discerning urban travelers.
Taste of Italy
A restaurant offers Italian cuisine using locally-sourced and organic ingredients. The hotel provides buffet breakfast and a bar for evening relaxation.
Luxurious sleep retreat
Down comforters and pillow menus ensure dreamy slumbers in this luxury hotel. Blackout drapes enhance rest while minibars offer midnight indulgences.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
Bidet
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
Bidet
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, down comforters, minibar, in-room safe

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

1 bedroom, down comforters, minibar, in-room safe

Classic Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
Bidet
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, down comforters, minibar, in-room safe

Presidential Suite

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Pillow menu
2 bedrooms
Blackout drapes/curtains
Down duvet
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Camera Grand Deluxe

1 bedroom, down comforters, minibar, in-room safe

Camera Grand Deluxe

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Grand Junior Suite

Grand Junior Suite | 1 bedroom, down comforters, minibar, in-room safe

Grand Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Terrace Junior Suite

Terrace Junior Suite | 1 bedroom, down comforters, minibar, in-room safe

Terrace Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | 1 bedroom, down comforters, minibar, in-room safe

Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
Bidet
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

1 bedroom, down comforters, minibar, in-room safe

Classic Double or Twin Room

9.6 out of 10
Exceptional
(74 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
Bidet
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

1 bedroom, down comforters, minibar, in-room safe

Classic Single Room

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
Bidet
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room

View from room

Classic Triple Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
Bidet
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Similar properties

Lobby
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 470 reviews
$152 nightly
The price is $177
Nov 24 - Nov 25
Total with taxes and fees
Hotel Astoria
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About the neighborhood

Map
Via XX Settembre 35, Genoa, GE, 16121

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.2 km
  • Teatro Carlo Felice - 3 min walk - 0.3 km
  • Palazzo Ducale - 3 min walk - 0.3 km
  • Old Port - 9 min walk - 0.8 km
  • Aquarium of Genoa - 11 min walk - 1.0 km

Getting around

  • Cristoforo Colombo Airport (GOA) - 20 min drive
  • Genoa Via di Francia Station - 4 min drive
  • Genoa Genova Brignole Station - 18 min walk
  • Genoa Piazza Principe Station - 23 min walk

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Birreria Hofbräuhaus - ‬2 min walk
  • ‪Caffè Del Teatro - ‬3 min walk

About this property

Bristol Palace Hotel

At Bristol Palace Hotel, you'll be within a 10-minute drive of Port of Genoa Cruise Ship Terminal and Old Port. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Giotto, which serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a snack bar/deli and a terrace. Fellow travelers love the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Offsite parking within 328 ft (EUR 29 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Working away

  • 9 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1900
  • Safe-deposit box at front desk
  • Terrace
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Home comfort

  • Air conditioning and heating
  • Minibar
  • Slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Giotto - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Bistrot - This bar serves light fare only. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 28 for children

Children & extra beds

  • Cribs/infant beds are available for EUR 30.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20.00 per pet, per day

Parking

  • Parking is available nearby and costs EUR 29 per day (328 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Eurocard
Mobile payment options include: Alipay and WeChat Pay.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT010025A145L88KIP

National rating

This property has received its official star rating from the local rating authority.

Also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Frequently asked questions

Does Bristol Palace Hotel offer free cancellation for a full refund?

Yes, Bristol Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Bristol Palace Hotel?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 20.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Bristol Palace Hotel?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Bristol Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Are there restaurants at or near Bristol Palace Hotel?

Yes, Giotto offers Italian cuisine.

What's the area around Bristol Palace Hotel like?

Bristol Palace Hotel is in Genoa Historical Centre, a short 11-minute walk from Old Port and 3 minutes' walk from Teatro Carlo Felice. Travelers say the area is walkable and good for shopping.

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Reviews

Bristol Palace Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was great, plentiful, and had many options. (49 reviews)
  • The property's restaurant and bar offered excellent meals and drinks, with friendly and attentive staff, particularly Alessandro and Ivan. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Restaurant
Bed
Cities
Food
Shopping
Building

Reviews

10/10 Exceptional

Safe, walkable, we loved the quaintness of the hotel.
Patty, 3-night trip

10/10 Exceptional

It was a very nice hotel.
TAKAHIRO, 5-night trip

10/10 Exceptional

Fabulous Hotel right in the middle of Genoa.
James, 3-night trip

10/10 Exceptional

Very charming hotel, spacious rooms
Yuliya, 2-night trip

10/10 Exceptional

Wonderful hotel to stay at in the old town area
Lotfi, 2-night trip

10/10 Exceptional

loved this hotel extremely clean and wonderful staff
Troy, 1-night trip

10/10 Exceptional

Elegant and classy hotel
Joseph, 2-night trip

10/10 Exceptional

Beautiful hotel and outstanding service. Everything was perfect.
Bogdan, 2-night trip

10/10 Exceptional

Our stay was wonderful, beautiful hotel and staff is great.
quentin, 2-night trip

10/10 Exceptional

Very nice hotel, great staff

Great welcome, great location, charming building, very good breakfast, characterful and attractive room. We were a family of four and the sofabed was totally fine but not the absolute best; but everything else was excellent
1-night trip

10/10 Exceptional

Great stay in Genoa

Great historical hotel , amazing service , large rooms, excellent location
Nelli, 4-night trip

10/10 Exceptional

Perfection

An absolutely amazing hotel, beautiful, comfortable, clean and staff are professional yet friendly and engaging... I hated leaving this hotel. Breakfast was great, diverse tastebuds all covered, the patisserie was particularly impressive. The location is excellent for sightseeing, shopping and eating... so many cafes and restaurants within metres of the hotel. Trains and busses also easily accessed by foot.
steven, 5-night trip

10/10 Exceptional

Wonderful service and friendly staff!!! Excellent breakfast
Maria, 3-night trip

10/10 Exceptional

Great hotel. Little old but kept in the great condition.
Vladimir, 2-night trip

8/10 Very good

Great location. Great breakfast. Service was wonderful.
Antonello, 7-night trip

10/10 Exceptional

Beautiful hotel with an excellent breakfast. Staff was wonderful and the room very large and with all the amenities.
Diana, 2-night trip

10/10 Exceptional

Great breakfast and customer service
Inna, 1-night trip

10/10 Exceptional

Beautiful hotel, great location, amazing stuff ready to help with anything. Really nice room, clean, safe. Hotel has really good breakfast with multiple choices. I would highly recommend this hotel. It was a pleasure to stay there.
Elina, 2-night trip

10/10 Exceptional

Perfect location right in the main shopping area of Genoa. Beautiful hotel with lovely staff too.
Debra, 2-night trip

10/10 Exceptional

Best hotel we stayed so far
Marissa, 1-night trip

10/10 Exceptional

Centric Hotel
jamlet, 6-night trip

10/10 Exceptional

Loved it! It’s a beautiful hotel with amazing service. A great treat for the price.
1-night trip

10/10 Exceptional

Great place to stay… beautiful…food was excellent!!
Darlene, 1-night trip

10/10 Exceptional

Great location and great staff
Peter, 6-night trip

10/10 Exceptional

It was a very nice and comfortable stay .
Kim, 1-night trip