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Grand Hyatt Hong Kong

Luxury hotel with full-service spa, connected to the convention center, near Hong Kong Convention and Exhibition Centre

  • Free WiFi
From
$206

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1 / 63Poolside Bar
1 Harbour Road, Hong Kong, Hong Kong SAR
9.4.Exceptional.
  • Fabulous service from the moment we checked in! Our suite had amazing views and was so…

    Jan 28, 2020

  • Found disinfectant all over the places since Sunday Monday 27 Jan 2020.....

    Jan 22, 2020

See all 421 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Walkable
Quiet
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 542 guestrooms
  • Daily housekeeping
  • 9 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Television

What’s around

  • In Wan Chai
  • Hong Kong Convention and Exhibition Centre - 5 min walk
  • Victoria Harbour - 6 min walk
  • Lan Kwai Fong - 26 min walk
  • Soho - 29 min walk
  • Hong Kong - Macau Ferry Terminal - 31 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Club Room, 1 King Bed
  • Club Room, 2 Twin Beds
  • Room, 1 King Bed, Harbor View
  • Room, 1 King Bed
  • Room, 2 Twin Beds, Harbor View
  • Room, 2 Twin Beds
  • Club Room, 1 King Bed, Harbor View (Deluxe)
  • Grand Suite, 1 King Bed
  • Grand, Executive Suite, Harbor View
  • Room, 1 King Bed, City View
  • Club Room, 1 King Bed, Harbor View
  • Suite, 1 King Bed, Harbor View (Ambassador)
  • Room, 1 King Bed, Terrace, Harbor View (Plateau)
  • Room, 1 King Bed, Harbor View (Plateau)
  • Suite, Harbor View (Victoria)

Location

1 Harbour Road, Hong Kong, Hong Kong SAR
  • In Wan Chai
  • Hong Kong Convention and Exhibition Centre - 5 min walk
  • Victoria Harbour - 6 min walk

What’s around

Landmarks

  • In Wan Chai
  • Hong Kong Convention and Exhibition Centre - 5 min walk
  • Victoria Harbour - 6 min walk
  • Lan Kwai Fong - 26 min walk
  • Soho - 29 min walk
  • Hong Kong - Macau Ferry Terminal - 31 min walk
  • Central Plaza - 4 min walk
  • Wan Chai Road - 9 min walk
  • Pacific Place - 14 min walk
  • Happy Valley Race Course - 18 min walk
  • Times Square Shopping Mall - 18 min walk

Getting around

  • Hong Kong International Airport (HKG) - 39 min drive
  • Hong Kong Wan Chai Station - 6 min walk
  • Hong Kong Admiralty Station - 10 min walk
  • Hong Kong Causeway Bay Station - 19 min walk
  • Hong Kong Station - 19 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 542 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. According to the latest social distancing measures advice from the Hong Kong Government, the swimming pool will be open with limited capacity. Access to the pool and sun loungers is limited at any given time and is available on a first-come-first-served basis during various timeslots. The swimming pool and pool deck area will also be closed to all guests from 1 to 2 PM daily to undergo a sanitization procedure.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property requires that guests have proof that they have stayed within Hong Kong for 14 days prior to check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (HKD 450 per night; includes in/out privileges)
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 9 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness facilities
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1989
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Chinese
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Plateau Spa has 13 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 12 years old are not allowed in the spa.

Dining

One Harbour Road - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

Grissini - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Kaetsu - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Grand Hyatt Steakhouse - This steakhouse serves lunch and dinner.

The Teppanroom - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Small print

Also known as

  • Grand Hyatt Hong Kong
  • Grand Hyatt Hong Kong Hotel
  • Hong Kong Grand Hyatt
  • Grand Hyatt Hong Kong Hotel Hong Kong
  • Hong Kong Hyatt
  • Hyatt Hong Kong
  • Grand Hyatt Hong Kong Hotel
  • Grand Hyatt Hong Kong Hong Kong
  • Grand Hyatt Hong Kong Hotel Hong Kong

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs HKD 450 per night with in/out privileges

Rollaway beds are available for HKD 440.0 per day

Buffet breakfast is offered for an extra charge of HKD 338 for adults and HKD 169 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of HKD 1150 per vehicle (one-way, Maximum occupancy 4)

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Guests under 12 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Hyatt Hong Kong does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs HKD 450 per night.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 9 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Bar Amazonia (4-min walk), Joe Bananas (4-min walk), and Cafe Renaissance (4-min walk).
  • Yes, an airport shuttle is available. The charge is HKD 1150 per vehicle one-way.
  • Grand Hyatt Hong Kong has 3 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    A step above

    Robert, 2 night trip, Jun 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great service.

    We arrived early and our room was not ready, Natalie, who was checking us in suggested a great restaurant, she phoned and made a reservation. We enjoyed a great lunch and our room was ready when we returned. Fantastic service and a great view from our room.

    BRETT, 2 night family trip, Dec 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    One of the BEST hotel experiences ever! I highly recommend booking With the Grand Club level - will alter your view of luxury travel.

    1 night business trip, Dec 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This was the best property I have ever stayed. I have traveled around the world for years.

    3 night business trip, Dec 9, 2019

    Verified Expedia guest review

  • 6.0.Good

    Wonderful hotel but facilities are outdated. Not modern at all

    3 night business trip, Dec 2, 2019

    Verified Expedia guest review

  • 4.0.Fair

    not so good for the value

    JONATHAN, 5 night trip, Nov 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    One of the nicer hotels in Hong Kong. Gorgeous garden, great gym, many restaurants, well organized etc Not in the best area for walking but otherwise centrally located.

    2 night trip, Nov 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel great people that should be enough said

    6 night family trip, Aug 22, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Excellent hotel with great location and facilities. There was an issue with the air con - where there was a bad smell all the time. they gave a new room but same problem. on my last day they changed the air filter and I think it made a bit of diff. anyway, the staff is great and very helpful. I would stay here again assuming they can fix the air con smell problem.

    5 night family trip, Aug 22, 2019

    Verified Expedia guest review

  • 2.0.Poor

    The condition of their air conditioners in the room was very poor because I could smell the mold 24/7.

    6 night business trip, Aug 10, 2019

    Verified Expedia guest review

See all 421 reviews