There is no "staff". You get a code via WhatsApp to enter the hotel and to enter your room. There was an annoying robot in the door which was unable to answer moderately difficult questions - when I asked about estimated travel times to get to a location, it would interrupt me half way through my sentence, ask me for a fact, then when I tried to give the answer to my question, it would not process it. Basically very bad, early "AI".
The room was too small for the bed. One had to walk sideways and bend over to not hit the TV hanging from the wall to get to the other side of the room (including toilet).
Android box was in Italian, with no obvious way to get it switch languages. In the end I reset it, but was asked to enter a userid/password.
Bed had a dip on one side, Not the most comfortable sleep.
Breakfast down the street was fine, if cappucino and pastry is your idea of breakfast. We ended up buying yoghurt and fruit from Conad grocery store nearby.
Be prepared to climb a flight of stairs to get to the elevator, then another flight of stairs after the elevator to get to the hotel.
Without any staff, when the came in the middle of the night, the floors in the kitchen and hallway were wet - we had to get up and close the windows in these common areas.
Lastly, the fan in the bathroom was on when we entered - turn off bathroom light, and wait about 30 seconds, and it seemed to turn it off.
The price was lower than other "hotels", and near Termini station.
