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The Kayseri Loft Hotel

Luxury Kayseri hotel with full-service spa, connected to a shopping center

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Perched near Kayseri Castle, The Kayseri Loft Hotel offers a warm retreat. Indulge in spa treatments like massage and reflexology or explore nearby City and Mimar Sinan Museum. With ski-in/ski-out access, hiking/biking trails, an indoor pool, coffee shop/cafe by the garden - previous guests rave about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • 2 restaurants
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Ski storage
  • Ski passes
  • Sauna
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Playground on site
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
$61 nightly
The total price is $68
May 18 - May 19
Total with taxes and fees

Why we love this property

Work meets relaxation
Located in the city center, this hotel offers a business center and meeting rooms. After work, guests can unwind with massages or enjoy the sauna and hot tub.
Fine dining experiences
Enjoy meals at two restaurants with garden views and outdoor seating. Private picnics and couple dining enhance romantic buffet breakfasts.
Nature's playground
Surrounded by mountains inside a regional park, this hotel is perfect for outdoor enthusiasts. Hiking, biking, and al fresco dining await.

Room options

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Showing 24 of 24 rooms

View all photos for Deluxe Suite Room Mountain View

Deluxe Suite Room Mountain View | Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Suite Room Mountain View

  • Mountain view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Large Twin Bed

View all photos for Deluxe Family Room Mountain View

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Family Room Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Double/Twin Apart Mountain View

Deluxe Double/Twin Apart Mountain View | Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Double/Twin Apart Mountain View

7.0 out of 10
Good
(11 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Deluxe Apart Room - SKI PACKAGE

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Apart Room - SKI PACKAGE

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Large Twin Sofa Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite Room - SKI PACKAGE

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Suite Room - SKI PACKAGE

  • Mountain view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Deluxe Room - SKI PACKAGE

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Room - SKI PACKAGE

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Deluxe Family Room - SKI PACKAGE

Shower, free toiletries, hair dryer, slippers

Deluxe Family Room - SKI PACKAGE

  • Mountain view
  • 431 sq ft
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Murphy Bed OR 4 Twin Beds and 2 Twin Murphy Beds

View all photos for Deluxe Double/Twin Room Mountain View

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Double/Twin Room Mountain View

7.6 out of 10
Good
(15 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Junior Suite Room with Mountain View

40-cm LED TV with satellite channels, TV, table tennis

Junior Suite Room with Mountain View

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Presidental Suite Room with Jacuzzi

Premium bedding, memory foam beds, minibar, laptop workspace

Presidental Suite Room with Jacuzzi

  • Mountain view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite Room with Terrace

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Suite Room with Terrace

  • Sleeps 4

View all photos for Deluxe Family Room with Mountain View

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Family Room with Mountain View

  • Sleeps 4

View all photos for Presidental Suite Room with Turkish Bath&Jakuzzi

Premium bedding, memory foam beds, minibar, laptop workspace

Presidental Suite Room with Turkish Bath&Jakuzzi

  • Sleeps 4

View all photos for Junior Suite With Jakuzzi

Premium bedding, memory foam beds, minibar, laptop workspace

Junior Suite With Jakuzzi

  • Sleeps 4

View all photos for Deluxe Double/Twin Room with Mountain View

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Double/Twin Room with Mountain View

  • Sleeps 4

Deluxe Apart Room - SKI SHUTTLE PACKAGE

  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Large Twin Sofa Bed and 2 Twin Murphy Beds

Deluxe Family Room - SKI SHUTTLE PACKAGE

  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Murphy Bed OR 4 Twin Beds and 2 Twin Murphy Beds

Deluxe Room - SKI SHUTTLE PACKAGE

  • Sleeps 4
  • 2 Large Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

Deluxe Suite Room - SKI SHUTTLE PACKAGE

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

Deluxe Suite Room With Mountain View

  • Sleeps 5

View all photos for Deluxe Family Room With Mountain View

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Family Room With Mountain View

  • Sleeps 4

Deluxe Suite Room With Mountain View

  • Sleeps 5

Presidental Suite Room With Jacuzzi

  • Sleeps 5

Junior Suite Room With Mountain View

  • Sleeps 4

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About the neighborhood

Map
Germir Mahallesi, Sivas Caddesi, 1777. Sokak No:39, Melikgazi, Kayseri, Kayseri, 38030

What's nearby

  • Cifte Kumbet - 18 min walk - 1.5 km
  • Sirin Aquapark - 4 min drive - 6.3 km
  • Kayseri Castle - 6 min drive - 6.9 km
  • Meydan Camii - 6 min drive - 7.3 km
  • RHG Enertürk Enerji Stadium - 12 min drive - 13.5 km

Getting around

  • Kayseri (ASR-Erkilet Intl.) - 16 min drive
  • Kayseri Station - 11 min drive
  • Sarimsakli Station - 23 min drive
  • Gomec Station - 31 min drive
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪tarla - ‬16 min walk
  • ‪Doğan Kebap 'Doğu Terminali/Kayseri' - ‬9 min walk
  • ‪Kayseri Bağdat Pöç&Tandır - ‬2 min drive
  • ‪Kalbim Yemek Hizmetleri - ‬19 min walk
  • ‪Selim Sahin Perde Ve Ev Tekstili - ‬2 min drive

About this property

The Kayseri Loft Hotel

With ski-in/ski-out access, The Kayseri Loft Hotel allows you more time for snow tubing, plus you'll be within a 10-minute drive of Kayseri Castle and City and Mimar Sinan Museum. Guests can visit the spa to be pampered with deep-tissue massages, facials, or body scrubs, and The Black Lounge, one of 2 restaurants, serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an indoor pool, a rooftop terrace, and a sauna. Skiers will appreciate the ski shuttle, along with access to ski passes and storage. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 85 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets stay free (cats only)
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite valet parking
    • Free uncovered onsite extended parking
    • Wheelchair-accessible parking and van parking on site
    • Limited self and valet parking on site
    • Electric vehicle charging point on site
DONE

Offsite

    • Area shuttle within 30 kilometers*
    • Ski shuttle*
    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)
    • No alcohol served onsite
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Private picnics
  • Shared microwave
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Playground
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys

What to do

  • Hiking/biking trails
  • Evening entertainment
  • Shopping
  • Table tennis
  • Bicycle rentals nearby
  • Cave exploring nearby
  • Horse riding nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting room
  • Conference space (2142 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Free pool cabanas
  • Pool loungers
  • Ski storage
  • Snow sports gear
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Fireplace in lobby
  • Television in common areas
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Doorbell and phone notification
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski shuttle (surcharge)
  • May offer priority ski access
  • Ski storage
  • Snow tubing
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 40-cm LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
  • Extra futon (surcharge)

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free international and long-distance calls

Food and drink

  • Mini-fridge
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Restaurant dining guide

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Dining

The Black Lounge - Overlooking the garden, this café serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Roof Restaurant - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately TRY 449 to 899 for adults, and TRY 349 to 649 for children
  • Area shuttle, shopping center shuttle, and ski shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Futon beds are available for TRY 30 per night

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chairs

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:30 PM
  • Guests under 3 years old are not allowed in the swimming pool or hot tub, and guests under 15 years old are only allowed in the swimming pool and hot tub with adult supervision
  • Guests under 3 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Parties and events are allowed on site.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

State tax ID - 0490365401

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests may be permitted to bring a pet (birds or cats only) with advance notice. Dogs are not permitted.

Property Registration Number 2022-38-0002

Also known as

The Kayseri Loft Hotel Hotel

The Kayseri Loft Hotel Kayseri

The Kayseri Loft Hotel Hotel Kayseri

Frequently asked questions

Does The Kayseri Loft Hotel offer free cancellation for a full refund?

Yes, The Kayseri Loft Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Kayseri Loft Hotel?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:30 PM.

Are pets allowed at The Kayseri Loft Hotel?

Yes, cats stay free. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Kayseri Loft Hotel?

Yes, there's free self, valet, and extended parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at The Kayseri Loft Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at The Kayseri Loft Hotel and nearby?

Have fun with onsite winter activities like snow tubing. Additional recreation nearby includes spelunking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Kayseri Loft Hotel also has a sauna, a Turkish bath, and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near The Kayseri Loft Hotel?

Yes, there are 2 onsite restaurants, featuring alfresco dining and garden views.

Does The Kayseri Loft Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Kayseri Loft Hotel like?

The Kayseri Loft Hotel is in Melikgazi, a short 18-minute walk from Cifte Kumbet.

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Reviews

The Kayseri Loft Hotel Reviews

8.4

Very Good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was good and enjoyable at this property. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Restaurant
Location
Value
Pool
Spacious room
Children
Spa

Reviews

Verified

6/10 Good

The hallways were way too dark, gave weird feeling. The room was fine, personell was great. The pool was a little coldish and needs to get a makeover, looks neglected. (and there were some floating particles in the water that were kinda plasticy)
Marijn, 1-night trip
Verified

8/10 Very good

The hotel had very good access and a very good location.
ABDOLREZA, 1-night trip
Verified

6/10 Good

The location was perfect for our needs. The room was clean and was serviced each day. The kitchenette was nice except it was not stocked with cookware or dishware.
Dorothy, 4-night trip
Verified

8/10 Very good

We enjoyed our stay

Okay hotel made better by helpful and friendly staff. Overall the building itself feels a bit rundown and could be better taken care of - missing tiles in the pool, a small hole in our floor left after some plumbing maintenance, clean but graying and threadbare towels, the room could have been a bit cleaner... But we enjoyed our stay and felt that the hygiene was adequate. Great location by the tram! Pool was small but nice and we were able to have multiple sessions in the sauna and hamam without anyone else using the facilities at the same time as us on a Friday night which was a surprising plus. Very nice staff.
Frances, 1-night trip
Verified

10/10 Exceptional

Very nice stay close to Kayseri airport. Staff was friendly and quick to check us in. Room was good for our family of 5. However. AC was only available in the main room and not in the inside bedroom. AC was pretty weak even at the highest setting I don’t think it will be sufficient for summer stay.
Angel, 1-night trip
Verified

2/10 Poor

Awful Experience – Would Never Stay Again We arrived late in the evening with our three young children, and the first impression was terrible. The room reeked of strong cigarette smoke and instantly made me feel sick. Sadly, my children had to sleep in that smell. We had to have the doors open t 1am for an hour before we could go to sleep to air it out. We are non smokers.The pillows were like rocks, housekeeping is unavailable in the evening and the room itself was dirty in every corner and very tatty. Paint and decoration were peeling, everything looked old and dated, mixed with some modern new furnitures and it looked nothing like the modern rooms shown in the online photos which make it look immaculate. It's a 2 star hotel. If we had arrived during the daytime, we would have left immediately. It was so disappointing, and honestly one of the worst feelings as a parent is having to put your children to bed in a room that feels unhygienic and reeks of smoke. Pros: The main bed was comfortable (unlike the pull-out beds). The night receptionist was friendly. Breakfast was decent; my family ate while I just had coffee. Cons: Strong cigarette smell in the room. Pillows extremely uncomfortable. Dirty, poorly maintained, very old décor. No proper housekeeping. Day receptionist was cold and unwelcoming. Misleading online photos. I would not recommend this hotel, especially for families with children.
Tania, 1-night trip
Verified

6/10 Good

Ultimately, we enjoyed our stay at the Kayseri Loft Hotel. The room was comfortable (albeit, rather warmer than it needed to be--everywhere in the hotel), the breakfast buffet was tasty, with a number of options, and the pool/spa/sauna area was a nice attraction for time spent at the hotel. Some areas to consider for upgrades: First, the room security. The door to the room does not have a peephole or a security lock that allows one to see outside without fully opening the door. This came to my attention one evening when someone was trying to use his room key to open the wrong room (my room). Second, we had a small issue with the shuttle service to the Erciyes ski area. Our driver seemed to wander about Kayseri before heading up the hill, and when he finally did start heading up the hill, his van broke down, requiring us to shift vehicles. I realize that vehicles can and do run into technical difficulties. However, because of the time spent needlessly driving around (heading toward and away from the mountain) the driver was not aware of the vehicle issue until we had already been in the van for nearly half an hour. Overall, we did enjoy our stay! That is the important thing to remember.
Roland, 4-night trip
Verified

6/10 Good

Not coming back -- which is a pity

A sad experience to be back after half a year and to see how much the place has been run down in the intervening months. It is one of those hotels where clearly a lot of funds were put in initially only to be neglected afterwards. The place is kept very clean, which is good, but the faucets are wobbly and loose, the toilet roll holder is about to drop out of its screwholes, only a selection of lightbulbs seem to function, rain enters in through doors and skylights, and so on, and so forth. But really, all of this is forgivable and forgettable. The real news is that the restaurant no longer serves beer and wine. The top floor used to be a lively and welcoming place after a long day of work. It's now silent as the grave. For me this is a dealbreaker: I want to have a beer or a glass of wine with my food. Nothing excessive, of course. But whether it is a result of encroaching fundamentalism or just the same disengagement as the neglect of the rooms, it is not acceptable to drink tepid water or fruit juice with my steak or Turkish hors d'oeuvres. I will have to find another place when staying in Kayseri. Which is a pity.
3-night trip
Verified

10/10 Exceptional

.
Mehmet, 1-night trip
Verified

10/10 Exceptional

Very lovely and modern, would recommend
Mohamad, 1-night trip
Verified

10/10 Exceptional

*
BUSRA, 1-night trip
Verified

8/10 Very good

Perfect place to stay if you travel with kids and have a early flight.
Rosemarie, 1-night trip
Verified

8/10 Very good

Beautiful view on a mounting.

Nice and clean rooms in this hotel. Will stay again in the next time.
NIKOLAI, 1-night trip
Verified

10/10 Exceptional

A very enjoyable experience

Have a wonderful stay at this hotel. Rooms are big, spacious and service friendly and excellent. Breakfast is good and location is perfect if you wish to hire a car for stay in kayseri. Shall recommend and stay again when visit Kayseri.
Syed Abbas R, 2-night trip
Verified

10/10 Exceptional

Sauber guter personal
Zeki, 1-night trip
Verified

8/10 Very good

Good option

Breakfast and dinner were so good. The only drawback was some technical failures. 9/10
4-night trip
Verified

4/10 Fair

Pool was closed. Hamam smelled like mold. They changed my room because it did not have working hair dryer and lights kept flickering. Secund room was much better. It felt like I was renting an apartment building and not a hotel.
Samira, 4-night trip
Verified

6/10 Good

Exterior and interior is poorly maintained and appears worn. Bed and pillows uncomfortable. Sheet barely covered mattresses which had no protective covers. Towel gray and rough. Floor was cleaned but had filmy residue. Stair exit to outside was unlocked allowing anyone to go in. Overall photos are from when it was new but it has not been maintained
Karen Matta, 1-night trip
Verified

4/10 Fair

Disappointed

Good value for money but the hotel is not well maintened. Balcony is not safe for kids. No one cleaned our room on our second day. Swimming pool is really cold. Someone left his food tray in the stairs on our first day and it stayed there until we left. Not sure if eventually someone removed it. The hotel looks understaffed. Breakfast is so so. There was also a very bad smell outside the hotel on our second day, it was impossible to open the window with such smell. Next time I would rather stay in a hotel closer to downtown. This hotel has potential thought but they need to maintain it properly.
2-night trip
Verified

10/10 Exceptional

Otelin konumu çok güzeldi odalar temiz ve konforlu çalışanlar çok kibar spa bütün yorgunluğumuzu aldı tavsiye ederim
Eda, 1-night trip
Verified

6/10 Good

Even though it is only a few years old, it is already feeling a little tired I felt.
Mark, 2-night trip
Verified

4/10 Fair

Su basıncı iyiydi ve yatak rahattı. Ancak odada kötü bir koku vardı; prizler, lamba ve kanepeler hepsi kötü durumdaydı.
Dzmitry, 1-night trip
Verified

10/10 Exceptional

Odamız temizdi.
Gonca, 2-night trip
Verified

10/10 Exceptional

Spa kısmı yeterli
Levent, 1-night trip
Verified

8/10 Very good

Oda temizdi, kahvaltısı çeşit bol ve lezzetliydi. Fakat otele girdiğimizde farklı bir oda verildi. 4 kişilik oda almamıza rağmen 3 kişilik oda verildi. 1.5 saatlik uğraş ve bekleme sonucunda 4 kişilik odaya geçebildik. Resepsiyondaki arkadaş odayı doğru verdiğini iddia etti. Onu ikna etmek zordu biraz. Odayı aldıktan sonra belgelerinizi kaydetmeyi unutmayın..
Gökhan, 2-night trip