8/10 Very good
Great location and nice rooms.
john
john, 1-night trip
Sofitel Auckland Viaduct Harbour
Luxury hotel with spa, near Sky Tower
Choose dates to view prices
Luxury meets sustainability at Sofitel Auckland Viaduct Harbour, where you can indulge in a rejuvenating spa treatment or enjoy the marina views from the terrace. Treat yourself to international cuisine at La Marée Restaurant and stay connected with free in-room WiFi. The helpful staff has left a lasting impression on previous guests.
9.2
Wonderful
Popular amenities
- Airport transfer
- Parking available
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- Marina
- Restaurant and bar/lounge
- Full-service spa
- Indoor pool
- Breakfast available
- Fitness center
- Sauna
- Valet parking
- Hot tub
- 24-hour room service
- Coffee shop/cafe
For families (6)
- Children stay free
- Free cribs/infant beds
- Babysitting (surcharge)
- Refrigerator
- Connecting/adjoining rooms available
- Private bathroom
$156 nightly
$179 total
Apr 19 - Apr 20
Total with taxes and fees
Why we love this property
Spa oasis by the sea
A full-service spa offers body wraps, massages, and reflexology by the waterfront. Guests enjoy the hot tub, sauna, and fitness room at this hotel.
Luxury marina views
Marvel at the waterfront setting of this luxury hotel. A spectacular marina beckons, promising picturesque views and nautical charm.
Culinary experiences await
This hotel's restaurant serves regional and international dishes with al fresco dining. The cafe features organic, local options for vegans and vegetarians.
Room options
Luxury Room, 1 King Bed (Atrium View)
9.2Wonderful
7 reviews
- 495 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Superior Room, 1 King Bed
8.4Very good
37 reviews
- 452 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Luxury Room, 1 King Bed, Marina View (Club Millesime access)
8.4Very good
11 reviews
- Marina view
- 452 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Luxury Room, 1 King Bed, Balcony
8.8Excellent
6 reviews
- City view
- 657 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Deluxe Suite, 1 King Bed (Club Millesime access)
- 678 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Superior Room, 1 King Bed, Accessible (Accessible)
- Sleeps 2
- 1 King Bed
Club Suite, 1 King Bed, Club Lounge Access (Opera)
- Sleeps 3
- 1 King Bed
Junior Suite, 1 King Bed
- Sleeps 3
- 1 King Bed
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About the neighborhood
21 Viaduct Harbour Avenue, Auckland, 1010
What's nearby
- Sky Tower - 6 min walk - 0.6 km
- SkyCity Casino - 6 min walk - 0.6 km
- Princes Wharf - 8 min walk - 0.7 km
- Queens Wharf - 10 min walk - 0.8 km
- Auckland Ferry Terminal - 11 min walk - 1.0 km
Getting around
- Auckland Intl. Airport (AKL) - 28 min drive
- Auckland Remuera Station - 7 min drive
- Auckland Baldwin Avenue Station - 8 min drive
- Auckland Britomart Station - 15 min walk
- Gaunt Street Tram Stop - 3 min walk
- Daldy Street Tram Stop - 5 min walk
- Halsey Street Tram Stop - 5 min walk
- Airport shuttle (surcharge)
Restaurants
- Graze Canteen - 2 min walk
- Hello Mister - 6 min walk
- Wander - 5 min walk
- Rooftop At Qt - 3 min walk
- La Petite Fourchette - 6 min walk
About this property
Sofitel Auckland Viaduct Harbour
Sofitel Auckland Viaduct Harbour features a marina and puts you within a 15-minute walk of Sky Tower and SkyCity Casino. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and international cuisine is served at La Marée Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Gaunt Street Tram Stop is 3 minutes and Daldy Street Tram Stop is 5 minutes.
At a glance
Hotel size
- 88 rooms
- Arranged over 5 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: midnight
- Contactless check-in available
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11 AM
- Contactless check-out available
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
- For guests booked in room types with club access, this property enforces a smart casual dress code in the club lounge. Children 18 years and younger accompanied by an adult are permitted in the club lounge until 5 PM. After 5 PM, only children ages 12-18 are allowed.
Required at check-in
- Credit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi and wired internet access in rooms
Parking
- Secured covered onsite valet parking (NZD 52 per day; includes in/out privileges)
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site
- Height restrictions apply for onsite parking
Transfers
- Airport shuttle (available 24 hours)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
- Restaurant
- Bar/lounge
- Coffee shop
- Coffee/tea in a common area
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Babysitting (surcharge)
What to do
- Bicycle rentals nearby
- Golfing nearby
- Hiking/biking trails nearby
- Sailing nearby
- Surfing/body boarding nearby
Working away
- 24-hour business center
- Computer station
- Conference space (5380 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- 1 building/tower
- Built in 2005
- ATM/banking
- Safe-deposit box at front desk
- Terrace
- Library
- Fitness center
- An indoor pool
- Full-service spa
- Marina
- Hot tub
- Sauna
- Massage/treatment rooms
- At least 80% of food locally-sourced
- At least 80% organic food
- Vegan dining options
- Vegetarian dining options
- Annual offsets purchased for at least 10% of carbon footprint
- Humane treatment of captive wild animals
- At least 10% of profits reinvested in community & sustainability
- Local culture & ecosystem education
- Double-glazed windows
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic soda bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
- Banquet hall
Accessibility
- Wheelchair accessible
- Elevator
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
Room amenities
Be entertained
- Smart television
- Digital TV channels
- Streaming services
- Pay movies
Home comfort
- Heating
- Minibar
- Espresso maker
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Pillow menu
- Blackout drapes/curtains
- Free crib/infant bed
- Rollaway/extra bed (surcharge)
- Bed sheets provided
What to enjoy
- Balcony
Freshen up
- Private bathroom
- Deep soaking bathtub
- Separate bathtub and shower
- Rainfall showerhead
- Designer toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi and wired internet
- Phone
Food and drink
- Refrigerator
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Bulk dispenser for toiletries
- Eco-friendly cleaning products provided
- LED light bulbs
- Recycling
- Water-efficient showers only
Special features
Spa
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
La Marée Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
French Press Cafe - This café specializes in Regional cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Sabrage Champagne Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately NZD 52 per person
- Airport shuttle service is offered for an extra charge of NZD 42 per person (one-way)
- Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
- Babysitting is available for an extra charge
- Rollaway beds are available for NZD 100.0 per night
Parking
- Covered valet parking costs NZD 52 per day with in/out privileges
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Frequently asked questions
Does Sofitel Auckland Viaduct Harbour offer free cancellation for a full refund?
Yes, Sofitel Auckland Viaduct Harbour does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sofitel Auckland Viaduct Harbour?
Yes, there's an indoor pool.
Are pets allowed at Sofitel Auckland Viaduct Harbour?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sofitel Auckland Viaduct Harbour?
Yes. Valet parking costs NZD 52 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Sofitel Auckland Viaduct Harbour?
Yes, an airport shuttle is available. The charge is NZD 42 per person one-way.
What are the check-in and check-out times at Sofitel Auckland Viaduct Harbour?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Sofitel Auckland Viaduct Harbour?
No, this hotel doesn't have a casino, but SkyCity Casino (11-min walk) is nearby.
What is there to do at Sofitel Auckland Viaduct Harbour and nearby?
Have fun with activities like cycling, boat tours, and fishing, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sofitel Auckland Viaduct Harbour also has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Sofitel Auckland Viaduct Harbour?
Yes, La Marée Restaurant offers alfresco dining and international cuisine.
Does Sofitel Auckland Viaduct Harbour have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Sofitel Auckland Viaduct Harbour have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sofitel Auckland Viaduct Harbour like?
Sofitel Auckland Viaduct Harbour is located on the waterfront in Auckland Central Business District, a short 3-minute walk from Gaunt Street Tram Stop and 11 minutes' walk from Sky Tower.
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
Sofitel Auckland Viaduct Harbour Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Location
9.4
Staff & service
9.2
Property conditions & facilities
What guests liked
- The spa treatment was described as magical, luxurious, and a top-quality experience with great facilities and services. (5 reviews)
- Breakfast was consistently described as top-notch, fresh, tasty, and excellent with a variety of options. (10 reviews)
- The property pool was lovely and the swimming pool and spa were great. (4 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffLocationBreakfastRestaurantFoodAmenitiesWaterShowerShopping10/10 Exceptional
Loved the vibe and relaxing atmosphere
Zidane
Zidane, 1-night trip
6/10 Good
Room was very nice, but the location was very noisy.
Refrigerator in room needs to be replaced it is very loud. Woke me up a few times.
LOIS
LOIS, 2-night trip
10/10 Exceptional
Great location and hotel
Wayne
Wayne, 1-night trip
10/10 Exceptional
Very nice stay. Thank you
ARTURO
ARTURO, 3-night trip
4/10 Fair
The AC and TV were not working. Was moved to new where AC worked too good. AC didn’t have a thermostat so no way to set a temperature. The room was spacious and clean and quiet so that was good. The TV was in weird place where you have to stand to watch very bizarre.
ROBERT
ROBERT, 3-night trip
10/10 Exceptional
Nice hardware Combined with good software
max
max, 3-night trip
10/10 Exceptional
Services
Allen
Allen, 3-night trip
10/10 Exceptional
Excellent staff and excellent property.
Fraser
Fraser, 1-night trip
10/10 Exceptional
It was a lovely stay and they even made it possible for us to check in early. Thanks everyone
Chloe
Chloe, 1-night trip
8/10 Very good
Excellent Hotel with outstanding breakfast dinning.
Anthony
Anthony, 1-night trip
10/10 Exceptional
Great place to stay!
Kirsty
Kirsty, 1-night trip
10/10 Exceptional
Very nice hotel and good services
Bimal Preet
Bimal Preet, 2-night trip
2/10 Poor
We were not able to stay due to the cancellation of our flight from Hawaii. Even though our vacation was interrupted by this, Sofitel would not make any considerations with regard to our stay. No refund and no date changes. Very disappointing.
Debra
Debra, 1-night trip
10/10 Exceptional
Sofitel Luxury
My hubby and I really enjoyed our stay. We had a luxury room with a balcony which was lovely. The deep soaking bath was also lovely! Nice quiet room and very friendly staff. We look forward to returning again soon.
Sandra
Sandra, 2-night trip
8/10 Very good
Friendly staff, clean rooms. Our room was a little dated with peeling wallpaper
Tanya
Tanya, 2-night trip
10/10 Exceptional
Excellent Value for quality, location, and staff
Great hotel, clean, luxurious, convenient location, and friendly staff.
Verified traveler
4-night trip
10/10 Exceptional
Very nice hotel in a great location. Room was spacious & breakfast was excellent.
Jonathan
Jonathan, 2-night trip
10/10 Exceptional
3 Night Stay
Amazing location. Fabulous hotel.
Mark
Mark, 2-night trip
10/10 Exceptional
Lovely accommodation. Will stay there again.
Margaret
Margaret, 1-night trip
10/10 Exceptional
Good area with many dining options within walking distance.
Kenneth
Kenneth, 7-night trip
10/10 Exceptional
Good location. Good hotel, with windows that open (always a plus). Great breakfast --- euro quality food.
matthew
matthew, 4-night trip
10/10 Exceptional
very nice hotel
max
max, 2-night trip
10/10 Exceptional
Beautiful entrance Beautiful for the price highly recommended for a get away for couple nights, had a great time
Reece
Reece, 1-night trip
10/10 Exceptional
Great new hotel, amazing location near the harbour, shopping and restaurants.
Nicole
Nicole, 1-night trip
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