Sofitel Auckland Viaduct Harbour

Property class: 5 and above

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful

Harbour calm with Parisian polish

A tranquil arrival begins in a lobby built around gently trickling indoor pools and ponds, setting a water-led rhythm from the first step inside. Upstairs, guestrooms keep it cool and tailored in silver-grey, pastel blue, and taupe, finished with feather-soft velvet headboards and a distinctive paisley motif. The mood is shaped by a couture approach to service that prizes detail and a few enchanting flourishes.

  • Candlelit lobby ritual

    As evening arrives, candles glow through the lobby and The Cove for a visual reset.

  • Dining with French point of view

    La Marée pairs French inspiration with sustainably sourced seafood led by Chef Mani.

  • Spa journeys with local touchstones

    Manuka honey facials and greenstone massage bring New Zealand into the ritual.
$199 nightly
The total price is $229
Oct 25 - Oct 26
Total with taxes and fees

Amenities

  • Sabrage Champagne Bar with city and marina views
  • Club Millésime lounge with daily tea rituals
  • Indoor heated lap pool under star-lit ceiling
  • Jacuzzi plunge area beside a mural backdrop
  • TechnoGym fitness center with digital tracking
  • Private Juliet balconies with skyline or marina views
These property details are summarized by AI

Room options

View all photos for Luxury Room, 1 King Bed (Atrium View)

A modern hotel room with a large bed, a view through floor-to-ceiling windows, and a cityscape.

Luxury Room, 1 King Bed (Atrium View)

8.8 out of 10
Excellent
(8 reviews)
  • Water view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a headboard with a textured stone-like design, two bedside lamps, and a large mirror on the wall.

Superior Room, 1 King Bed

8.2 out of 10
Very good
(44 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Luxury Room, 1 King Bed, Marina View (Club Millesime access)

A hotel room with a large bed, a view of a cityscape, and a balcony with a pool.

Luxury Room, 1 King Bed, Marina View (Club Millesime access)

8.4 out of 10
Very good
(11 reviews)
  • Marina view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Luxury Room, 1 King Bed, Balcony

A modern hotel room with a large bed, a seating area, and a balcony with a view of the city.

Luxury Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed (Club Millesime access)

A person standing on a bed with a tray of food and a cup, in a room with a headboard and bedside lamps.

Deluxe Suite, 1 King Bed (Club Millesime access)

  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Accessible (Accessible)

A hotel room with a tufted headboard, a bedside table with a lamp, and patterned pillows.

Superior Room, 1 King Bed, Accessible (Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 King Bed, Club Lounge Access (Opera)

A modern living room with a sofa, armchairs, and a glass coffee table, featuring a city view through large windows.

Club Suite, 1 King Bed, Club Lounge Access (Opera)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a TV, a chair, a small table with flowers, and a window.

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Map
21 Viaduct Harbour Avenue, Auckland, 1010

What's nearby

  • Victoria Park - 3 min walk - 0.3 km
  • Sky Tower - 8 min walk - 0.7 km
  • SkyCity Casino - 8 min walk - 0.7 km
  • Queen Street Shopping District - 10 min walk - 0.8 km
  • Princes Wharf - 10 min walk - 0.8 km

Getting around

  • Auckland Intl. Airport (AKL) - 28 min drive
  • Te Waihorotiu Station - 12 min walk
  • Waitematā Station - 15 min walk
  • Karanga-a-Hape Station - 19 min walk
  • Gaunt Street Tram Stop - 3 min walk
  • Daldy Street Tram Stop - 5 min walk
  • Halsey Street Tram Stop - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hello Mister - ‬6 min walk
  • ‪La Petite Fourchette - ‬6 min walk
  • ‪The Pantry - ‬5 min walk
  • ‪Subway - ‬7 min walk
  • ‪Graze Canteen - ‬2 min walk

About this property

Sofitel Auckland Viaduct Harbour

  • Sofitel Auckland Viaduct Harbour features a marina and puts you within a 15-minute walk of Sky Tower and SkyCity Casino. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and international cuisine is served at La Marée Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Gaunt Street Tram Stop is 3 minutes and Daldy Street Tram Stop is 5 minutes.

At a glance

Hotel size

    • 88 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • For guests booked in room types with club access, this property enforces a smart casual dress code in the club lounge. Children 18 years and younger accompanied by an adult are permitted in the club lounge until 5 PM. After 5 PM, only children ages 12-18 are allowed.

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Secured covered onsite valet parking (NZD 52 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business center
  • Computer station
  • Conference space (5380 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Marina
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Smart television
  • Digital TV channels
  • Streaming services
  • Pay movies

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

La Marée Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
French Press Cafe - This café specializes in Regional cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Sabrage Champagne Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 52 per person
  • Airport shuttle service is offered for an extra charge of NZD 42 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for NZD 100.0 per night

Pets

  • Service animals exempt from fees

Parking

  • Covered valet parking costs NZD 52 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Auckland Sofitel
Sofitel Auckland
Sofitel Auckland Harbour
Sofitel Auckland Viaduct
Sofitel Auckland Viaduct Harbour
Sofitel Viaduct Auckland
Sofitel Viaduct Harbour
Sofitel Viaduct Harbour Auckland
Sofitel Viaduct Harbour Hotel
Sofitel Viaduct Harbour Hotel Auckland
Sofitel Auckland Viaduct Harbour New Zealand
Sofitel Auckland Viaduct Harbour Hotel
Sofitel Auckland Viaduct Harbour Hotel
Sofitel Auckland Viaduct Harbour Auckland
Sofitel Auckland Viaduct Harbour Hotel Auckland

Frequently asked questions

Does Sofitel Auckland Viaduct Harbour offer free cancellation for a full refund?

Yes, Sofitel Auckland Viaduct Harbour does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sofitel Auckland Viaduct Harbour?

Yes, there's an indoor pool.

Are pets allowed at Sofitel Auckland Viaduct Harbour?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sofitel Auckland Viaduct Harbour?

Yes. Valet parking costs NZD 52 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Sofitel Auckland Viaduct Harbour?

Yes, an airport shuttle is available. The charge is NZD 42 per person one-way.

What are the check-in and check-out times at Sofitel Auckland Viaduct Harbour?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Sofitel Auckland Viaduct Harbour?

No, this hotel doesn't have a casino, but SkyCity Casino (11-min walk) is nearby.

What is there to do at Sofitel Auckland Viaduct Harbour and nearby?

Have fun with activities like cycling, boat tours, and fishing, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sofitel Auckland Viaduct Harbour also has an indoor pool and a sauna, as well as a fitness center.

Are there restaurants at or near Sofitel Auckland Viaduct Harbour?

Yes, La Marée Restaurant offers alfresco dining and international cuisine.

Does Sofitel Auckland Viaduct Harbour have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Sofitel Auckland Viaduct Harbour have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sofitel Auckland Viaduct Harbour like?

Sofitel Auckland Viaduct Harbour is located on the waterfront in Auckland Central Business District, a short 3-minute walk from Gaunt Street Tram Stop and 11 minutes' walk from Sky Tower.

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Reviews

Sofitel Auckland Viaduct Harbour Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was clean, lovely, warm, and impressive with great facilities including a spa and saunas. (8 reviews)
  • The hotel's bathtub and spa facilities were great, with some guests particularly enjoying the deep soaking bath experience. (6 reviews)
  • Breakfast was consistently described as fresh, tasty, and excellent with good variety. (12 reviews)
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Reviews

Verified review

6/10 Good

Good location, quiet area but easy walking distance to all the restaurants and bars in the viaduct. Room was ok, a bit dated. You couldn’t really see the tv from the couch or bed though
Verified review

8/10 Very good

Great location and nice rooms.
Verified review

10/10 Exceptional

Super nice location in water. Beautiful location to walk and explore
Verified review

10/10 Exceptional

Beautiful hotel, perfect location away from the crowds yet accessible to everything. Rooms are comfortable, solid amenities. I’d definitely stay here again.
Verified review

10/10 Exceptional

An upmarket hotel, the room was very well equipped and comfortable. The staff were very helpful.
Verified review

8/10 Very good

Lovely hotel. Nice location. Bar was lacking atmosphere and a few little quirks in the room, such as the placement.
Verified review

10/10 Exceptional

Nice place either way really good location. We had a room with view of the habour and skytower and just beautiful.
Verified review

10/10 Exceptional

Room was clean and staff was excellent!
Verified review

10/10 Exceptional

Great location to get aboit the city with friendly sraff and beautiful rooms . Very smooth elevator ride also, this has been a worry if mine as so many are small and jerky in the movement.
Verified review

10/10 Exceptional

The hotel was lovely, very clean and modern. The staff were super friendly, and the food gorgeous! It's brilliantly located, within walkable distance to loads!
Verified review

10/10 Exceptional

Staff was excellent. Room clean great location
Verified review

8/10 Very good

Stayed in the Wellington Sofitel and found the staff there much friendlier. However, the staff at the Auckland hotel were adequate! Just not as friendly.
Verified review

10/10 Exceptional

Sofitel Aukland Viaduct is in a great location for experiencing the harbor life of Aukland. The staff is awesome, especially in the welcome lounge, which is quite a different experience than a typical standing desk. The room was cleaned regularly including more than expected and the supplies of coffee and tea was superb.
Verified review

10/10 Exceptional

Excellent staff and excellent property.
Verified review

8/10 Very good

Excellent Hotel with outstanding breakfast dinning.
Verified review

10/10 Exceptional

The room was immaculate and nicely arranged. I loved the bathrobe… wish I could have bought one to take home! There was a nice assortment of teas and coffees. The bed was so comfortable with soft luxurious bedding .
Superior king room
Verified review

10/10 Exceptional

Very nice hotel in a great location. Room was spacious & breakfast was excellent.
Verified review

10/10 Exceptional

Very nice hotel and good services
Verified review

10/10 Exceptional

Excellent Value for quality, location, and staff

Great hotel, clean, luxurious, convenient location, and friendly staff.
Verified review

10/10 Exceptional

3 Night Stay

Amazing location. Fabulous hotel.
Verified review

10/10 Exceptional

Great location right on the waters edge. Very nice and clean, great service and fantastic breakfast
Verified review

10/10 Exceptional

Good area with many dining options within walking distance.
Verified review

10/10 Exceptional

Good location. Good hotel, with windows that open (always a plus). Great breakfast --- euro quality food.
Verified review

10/10 Exceptional

Perfect location near downtown Auckland. Very walkable to the harbor and shopping, highly recommend for all travelers
Verified review

10/10 Exceptional

Sofitel Luxury

My hubby and I really enjoyed our stay. We had a luxury room with a balcony which was lovely. The deep soaking bath was also lovely! Nice quiet room and very friendly staff. We look forward to returning again soon.