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CityLife Auckland, Auckland

4.5-starOfficial New Zealand Rating provided by Qualmark®
171 Queen StreetAuckland1001New Zealand

Luxury hotel with indoor pool, near Sky Tower
  • Free WiFi
Fantastic service
Great location
Delicious food
Great room
413See all 413 reviews
From 1,357 reviewsTripAdvisor Traveller Rating

CityLife Auckland, Auckland

from $114
  • Superior Room
  • Deluxe Suite
  • 1 Bedroom Executive Suite
  • 2 Bedroom Executive Suite
  • Executive 3 Bedroom Suite
  • Directors Suite

About CityLife Auckland, Auckland

CityLife Auckland is a deluxe-class hotel located 25 kilometers from Auckland Airport in Auckland, New Zealand. This beautiful property is a great hotel that offers its guests plenty of reasons to stay here. The hotel is close to several sights worth checking out while staying here and the on-site Zest Restaurant and Bar serves breakfast, lunch, and dinner.

Hotel Features.
In addition, an array of awesome amenities await guests when they check in, helping to make each stay more enjoyable and pleasurable. WiFi is complimentary up to 2 GB per day and garage parking is available for a fee. Parking access is off Durham Street West. The number of facilities, features, and services are seemingly endless. It is the ideal choice when staying in this beautiful city. CityLife Auckland is a smoke-free property. Pets are not allowed, only service dogs are allowed.

When it comes to the hotel's accommodations, guests will find everything they want and need. With tastefully appointed guest rooms that are well stocked with the modern amenities travelers expect today including free WiFi (up to 2 GB) and free movie channels. The hotel goes a long way to make sure everyone enjoys their stay.

At a glance

Key facts

Hotel size

  • This hotel has 157 rooms
  • This hotel is arranged over 24 floors


  • Check-in time 2 PM-6 AM
  • Check-out time is 10 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space size (feet) - 1550
  • Conference space size (meters) - 144
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1997
  • Elevator/lift
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Zest Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

CityLife Auckland, Auckland’s small print

Also known as

  • Auckland CityLife
  • CityLife Auckland
  • CityLife Hotel
  • CityLife Hotel Auckland
  • Auckland Citylife Hotel
  • Citylife Auckland Hotel Auckland Central
  • CityLife Auckland New Zealand
  • CityLife Auckland Hotel


Free WiFi is limited to 1GB per guestroom, per day. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Optional extras

Onsite credit card charges are subject to an extra charge

Valet parking costs NZD 45 per day

Rollaway beds are available for NZD 55 per night

English breakfast is offered for an extra charge of NZD 34 for adults and NZD 17 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around CityLife Auckland, Auckland


  • In Auckland Central Business District
  • Sky Tower - 4 min walk
  • University of Auckland - 10 min walk
  • Queen Street Shopping District - 2 min walk
  • Auckland Town Hall - 8 min walk
  • Auckland Domain - 26 min walk
  • Auckland War Memorial Museum - 34 min walk
  • Harbour Bridge - 41 min walk

Getting around

  • Auckland (AKL-Auckland Intl.) - 29 min drive
  • Auckland Britomart Station - 8 min walk
  • Auckland Mt Eden Station - 9 min drive
  • Auckland Grafton Station - 9 min drive
  • Valet parking (surcharge)

Recent reviews

Fabulous 8.8 From 413 reviews

CityLife Auckland, Auckland
Not a great experience.
Hotel was average but in an ideal area - close to everything. Two problems: 1) It was hot and humid in Auckland and the hotel air conditioning was barely working. I did complain to no avail. 2) We got to the hotel early and were told to return at 2:00 pm to get our room. At 2:00 still no room available. Agent stated she would come and get me when room was ready. That never happened. Had to go up after 45 minutes and ask someone else. Agent that stated that it was because of our category? Everyone else was getting their rooms. Because we booked through we are in a diminished category and get treated like this?
Ken, us2 night trip
CityLife Auckland, Auckland
CityLife hotel in Auckland is great
City life was great. Perfect location. Large spacious suite. Comfortable beds. Nice big breakfast buffet. Staff was outstanding
Susan, us2 night trip with friends
CityLife Auckland, Auckland
Please do have stayed with you.
Great Staff wonderful check in service. Mike was very helpful in our check out and making certain our bags were safe and the taxi cab was on time. Also very much appreciated your location. Convenient to shopping and restaurants.
Anthony, us1 night trip
CityLife Auckland, Auckland
Very Good8.0
Excellent location. Other that maybe the hotel/rooms are a little dated..excellent
Alberto, us2 night trip
CityLife Auckland, Auckland
Very Good8.0
Comfortable and Convenient
I was in a standard room with a queen sized bed (very comfortable with great pillows) a fridge, and tea and coffee making facilities. The reason I rated "service" neutral was that one day the rooms on my floor were neglected. This was rectified the next day and the supervisors came to check that the work was done. The location is very convenient for both the Sky Bus and local buses and close to the long distance bus station.
Sandra, us3 night trip

See all reviews

CityLife Auckland, Auckland

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