Islamabad Serena Hotel

5.0 star property
Luxury hotel in Islamabad with 5 restaurants and spa

Choose dates to view prices

At Islamabad Serena Hotel, unwind with a Thai massage at the Maisha Spa or indulge in Asian cuisine at one of the 5 on-site restaurants. With free daily manager's reception and breakfast buffet, this luxury hotel offers a warm welcome to its guests who praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Free airport shuttle
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • 2 coffee shops/cafes
  • Massage/treatment rooms

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
$160 nightly
The total price is $193
May 24 - May 25
Total with taxes and fees

Why we love this property

Work and play paradise
This hotel boasts a 24-hour business center with computer stations for productivity. After work, guests can indulge in spa services, massages, and a sauna.
Culinary paradise
Feast at 5 restaurants or 2 cafes, with garden views and Asian cuisine options. A 24-hour buffet keeps hunger at bay, plus free breakfast starts each day.
Wellness retreat
Immerse in daily spa treatments at the full-service spa with couples rooms. Relax in the sauna, hot tub, or steam room after a garden stroll.

Room options

Available filters for rooms
Showing 9 of 9 rooms

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 374 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Twin Room

  • 374 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Executive Club King

8.0 out of 10
Very good
(8 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Club Twin

  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 583 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Presidential Suite

  • 2116 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Suite

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premier Room, 1 Bedroom

  • 374 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Royal Club King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Khayaban-e-Suharwardy G-5/1, Islamabad, Federal Capital Territory, 44000

What's nearby

  • Embassy of Italy - 19 min walk - 1.6 km
  • Supreme Court of Pakistan - 20 min walk - 1.7 km
  • Rawal Lake - 1 min drive - 1.2 km
  • Embassy of the United States of America - 1 min drive - 1.9 km
  • Lake View Park - 1 min drive - 2.3 km

Getting around

  • Benazir Bhutto Intl. Airport (ISB) - 35 min drive
  • Free airport shuttle

Restaurants

  • ‪Rakaposhi, Serena Hotel - ‬8 min walk
  • ‪Canadian Club - ‬19 min walk
  • ‪BBQ Tonight - ‬3 min drive
  • ‪Sunny Kitchen - ‬4 min drive
  • ‪Shah G Daal Chawal - ‬5 min drive

About this property

Islamabad Serena Hotel

Take in the views from the rooftop terrace when you stay at Islamabad Serena Hotel. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Zamana Restaurant, one of 5 restaurants, serves Asian cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a free airport shuttle, and a fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 387 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 2 coffee shops
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • 24-hour business center
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Maisha Spa has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Zamana Restaurant - Overlooking the garden, this buffet restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Open 24 hours.
Wild Rice - Overlooking the garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services, spa treatments, and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Also known as

Islamabad Serena

Islamabad Serena Hotel Hotel

Islamabad Serena Hotel Islamabad

Islamabad Serena Hotel Hotel Islamabad

Frequently asked questions

Does Islamabad Serena Hotel offer free cancellation for a full refund?

Yes, Islamabad Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Islamabad Serena Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Islamabad Serena Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Islamabad Serena Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Islamabad Serena Hotel?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Islamabad Serena Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Islamabad Serena Hotel and nearby?

Have fun with nearby activities like hiking and horseback riding. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Islamabad Serena Hotel also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Islamabad Serena Hotel?

Yes, there are 5 onsite restaurants, featuring Asian cuisine and garden views.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

8.8

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a wide selection of items and was consistently described as excellent. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Spa
Family friendly
Lobby
View
Food
Room service

Reviews

Verified

10/10 Exceptional

Excellent breakfast menu. Love the spa
Saad, 3-night trip
Verified

10/10 Exceptional

Clean room, courteous staff
young, 1-night trip
Verified

10/10 Exceptional

Clean, Kind, and comfortable
SUNG CHANG, 1-night trip
Verified

10/10 Exceptional

Amazing stay , kind attentive staff , attention to detail in every aspect. Looking forward to our next stay here.
Nasreen, 1-night trip
Verified

10/10 Exceptional

excellent service 5star, breath taking views, i would recommend this place
Pervez, 5-night trip
Verified

10/10 Exceptional

I liked everything about the hotel. Perfect customer service to amenities.
Hanif, 1-night trip
Verified

10/10 Exceptional

Every thing from check in to check out was top of the line. Facility was in excellent shape. Service was impeccable. Staff was professional to international standards. Felt very safe and welcomed . Highly recommend to stay at Serena Islamabad.
Zafar, 2-night trip
Verified

10/10 Exceptional

Excellent service. Rooms were very clean. Excellent breakfast. Super bathrooms. My only concern was overbooking and we have to wait and convince them that we had 4 rooms. They didn’t have confirmation from Expedia for 4th room which was never expected with Serena hotel . Someone at the hotel changed our booking. Later they admitted 4th room.
Mohammad, 2-night trip
Verified

10/10 Exceptional

Overall experience was wonderful the service was great
Robeena, 1-night trip
Verified

10/10 Exceptional

MashAllah everything was great at this property very nice and clean ambiance staff was very nice and cooperative.
Mohammad, 3-night trip
Verified

10/10 Exceptional

Very friendly staff
Rehan, 1-night trip
Verified

10/10 Exceptional

neat clean and great food and I met my future wife there so all great
Syed, 4-night trip
Verified

10/10 Exceptional

Amazing stay arrived a 5am staff were helpful and kind
Asad, 1-night trip
Verified

10/10 Exceptional

Good staff and choice of food
Humair, 7-night trip
Verified

8/10 Very good

The grounds are lovely. The room is nice. The provided cell did not work. The food was only ok - fairly salty on all meats. There is a dress code for breakfast inside so be aware. The provided “fruit basket” with the club room was two apples on a plate ;-). Overall a decent place with lovely surroundings.
Gabrielle, 1-night trip
Verified

10/10 Exceptional

Luke was super helpful at check-in.
Salman, 1-night trip
Verified

10/10 Exceptional

This is easily the best hotel in Islamabad and the facilities are world class at a very affordable price
Waqar, 1-night trip
Verified

10/10 Exceptional

Great staff, always helpful - from concierge to cleaner and restaurant staff and those in the business complex.
Martina, 1-night trip
Verified

10/10 Exceptional

Excellent facility, very courteous staff, excellent value for the money in prime location
Zahid, 2-night trip
Verified

10/10 Exceptional

A true 5 star hotel in this part of the world. Most hotels which claim to be stars tend to at best 3&1/2 to 4 stars by European and North American standards. But this one was truly exceptional. The friendliness of the staff to good and service is impeccable. Keep it up
Firozali H., 1-night trip
Verified

10/10 Exceptional

The staff were excellent and so helpful - beyond any expectations. From the expansive breakfast to the room service in the evening, everything is a delight.
Martina, 3-night trip
Verified

8/10 Very good

Property is great and clean. Great staff as well. Bed is below par for the standard of Serena. Spring mattress which is in need for changing.
Haris, 1-night trip
Verified

10/10 Exceptional

Incredible stay with delicious breakfast

Our stay at Islamabad Serena Hotel was truly delightful! The staff was exceptionally friendly, responsive, and helpful, making us feel warmly welcomed. The check-in and check-out were effortless and smooth.The rooms were immaculate and offered exceptional comfort. Wide selection of breakfast items offered,egg and paratha station as well.We enjoyed the delicious breakfast.
Rozina, 3-night trip
Verified

10/10 Exceptional

Dear Serena Team, I would like to express my sincere gratitude for yet another pleasant and comfortable stay. Whenever I stay at Serena Hotel, it truly feels like a home away from home. I would especially like to acknowledge Mr. Nouman for his exceptional courtesy and assistance. His professionalism and kind support make the check-in process and all other arrangements seamless and efficient. Thank you once again for your outstanding hospitality. I look forward to staying at Serena during my future visits to Islamabad.
SHEIKH, 1-night trip
Verified

8/10 Very good

When I arrived at the reception, I was greeted warmly, which felt very welcoming. On my request, they kindly extended the checkout time to 2 pm. The food quality was average; we had Lebanese cuisine. Unfortunately, we missed the breakfast and instead went to Rakaposhi Café, but based on the experience, I would rate the breakfast 3 stars. Overall, the property appears a bit old and could benefit from some upgrades. However, the location is fantastic, very central, and ideal for tourists.
Moiz, 1-night trip