The Hotel Britomart

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Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Downtown calm with crafted, tactile design

Hotel Britomart sets a quietly luxe tone with industrial and Japandi cues, softened by pink, sage and eucalyptus hues and a craggy volcanic-sand charcoal wall at reception. The lobby stays deliberately hushed, down to an ultra-quiet orange-velvet nook tucked beneath a mezzanine. A bespoke kawakawa and green tea scent drifts through public spaces, echoed in a welcome tea on arrival.
VIP Access

  • Sustainable seafood centerpiece

    Kingi champions wild, line-caught fish from local fishers committed to sustainability.

  • Private tastings in The Libraries

    Guided Wine Journeys explore wineries and styles in intimate, historic surrounds.

  • Ferry-friendly for island days

    A short walk to the main ferry terminal for Hauraki Gulf vineyards and beaches.
$167 nightly
The total price is $192
Oct 5 - Oct 6
Total with taxes and fees

Amenities

  • Cocoon-like timber rooms with soft lighting
  • In-room Sans hair and skincare amenities
  • Built-in sofas plus dual sunscreen blackout blinds
  • Basement gym with Technogym and free weights
  • 24-hour in-room dining from kingi menu
  • Complimentary bicycles for waterfront exploring
These property details are summarized by AI

Why we love this property

Business meets leisure
This hotel sits in business and entertainment districts. It offers meeting rooms and workstations. Guests can enjoy in-room massages and 24-hour room service.
Dine your way
Experience local cuisine at the restaurant, grab coffee at the cafe, or sip cocktails at the bar. In-room champagne and vegan options add extra flair.
Premium sleep oasis
Premium bedding, pillow menus, and blackout drapes ensure luxurious rest. In-room massages, champagne service, and 24-hour dining elevate the stay.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Galway Room King

A modern hotel room with a large bed, a desk with a laptop, and two windows offering a city view.

Galway Room King

9.4 out of 10
Exceptional
(12 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

A modern hotel room with a large bed, a seating area with a view of the city, and a large window.

Laneway Room King

10.0 out of 10
Exceptional
(24 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Takutai View Room King

A modern hotel room with a large window offering a view of a harbor, a bed with white linens, a small seating area with cushions, and a wooden accent wall.

Takutai View Room King

10.0 out of 10
Exceptional
(14 reviews)
  • Partial ocean view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City View Room King

A modern hotel room with a large bed, a desk with a vase, a window with a city view, and a small seating area.

City View Room King

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Waitemata View Room King

A modern hotel room with a large bed, a bedside table with a lamp, a window with a view of a building, and a small seating area with cushions.

Waitemata View Room King

9.0 out of 10
Wonderful
(13 reviews)
  • Harbor view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room

Room

Galway Room

  • Sleeps 2
  • 1 King Bed

View all photos for Waitemata View Room

Room

Waitemata View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Takutai View Room

Room

Takutai View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Hohi Suite King

A modern bedroom with a bed, bedside tables, a TV, and a large window.

Hohi Suite King

  • Harbor view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

A modern living room with a sofa, a bed, a coffee table, and a view of a building through large windows.

Poraenui Suite King

  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

A modern hotel room with a large bed, bedside tables, and a wall-mounted light fixture.

Interconnecting Guest Rooms King

  • 474 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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Oct 6 - Oct 7
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About the neighborhood

Map
29 Galway Street, Auckland, 1010

What's nearby

  • Queen Street Shopping District - 3 min walk - 0.3 km
  • Queens Wharf - 3 min walk - 0.3 km
  • University of Auckland - 3 min walk - 0.3 km
  • Princes Wharf - 5 min walk - 0.5 km
  • Sky Tower - 11 min walk - 1.0 km

Getting around

  • Auckland Intl. Airport (AKL) - 30 min drive
  • Waitematā Station - 1 min walk
  • Te Waihorotiu Station - 11 min walk
  • Karanga-a-Hape Station - 20 min walk
  • Halsey Street Tram Stop - 14 min walk
  • Gaunt Street Tram Stop - 15 min walk
  • The Strand Station - 16 min walk

Restaurants

  • ‪The Brit Pub & Eatery - ‬1 min walk
  • ‪Daily Bread — Britomart - ‬1 min walk
  • ‪The White Lady - ‬2 min walk
  • ‪The Store - ‬1 min walk
  • ‪The Coffee Club - ‬1 min walk

About this property

The Hotel Britomart

  • When you stay at The Hotel Britomart, you'll be in a fantastic location, just a 5-minute walk from Queen Street Shopping District and Queens Wharf. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Kingi, which serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge and free bike rentals. Fellow travelers say great things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Halsey Street Tram Stop is 14 minutes away.

At a glance

Hotel size

    • 104 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 1.5 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite valet parking (NZD 70 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • 3 meeting rooms
  • Conference space (3434 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Designer stores on site
  • Vegan dining options
  • Double-glazed windows

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 49-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Dryer

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Kingi - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Daily Bread - Onsite coffee shop. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.
The Hotel Britomart is listed in the 2021 Condé Nast Traveler Hot List.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately NZD 38 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 percent

Pets

  • Service animals exempt from fees

Parking

  • Valet parking costs NZD 70 per day with in/out privileges

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels).

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

Frequently asked questions

Does The Hotel Britomart offer free cancellation for a full refund?

Yes, The Hotel Britomart does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Hotel Britomart?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Hotel Britomart?

Yes. Valet parking costs NZD 70 per day.

What are the check-in and check-out times at The Hotel Britomart?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at The Hotel Britomart?

No, this hotel doesn't have a casino, but SkyCity Casino (12-min walk) is nearby.

What is there to do at The Hotel Britomart and nearby?

Have fun during the warmer months with activities such as cycling. The Hotel Britomart also has a 24-hour fitness center.

Are there restaurants at or near The Hotel Britomart?

Yes, Kingi offers local cuisine.

What's the area around The Hotel Britomart like?

The Hotel Britomart is a short 1-minute walk from Waitematā Station and 3 minutes' walk from Queen Street Shopping District. Travelers love the hotel's prime location.

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Reviews

The Hotel Britomart Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, nice, and well-prepared. (10 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

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Location
Room
Restaurant
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Amenities
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Wines
Design
Bathroom

Reviews

Verified review

10/10 Exceptional

Great place to stay with everything you need right on the door step. Cozy, comfortable and courteous
Verified review

10/10 Exceptional

Loved the cozy feel, and v central. Try to get a corner room!
Verified review

8/10 Very good

Loved the super clean and corner room- perfectly arranged room with everything you could require. The decor was really nice, very tasteful and modern, spotless as well. The only thing that was a slight let down was the breakfast, which was both delayed and not as good as some other hotel breakfasts we’ve had in NZ. Didn’t include a cold buffet as well as the hot food. Besides that, it was a perfect stay- bed super comfortable.
Verified review

10/10 Exceptional

Beautiful design and ambience. Friendly attentive staff. Good central, but quiet location.
Verified review

10/10 Exceptional

The location was perfect, with plenty of wonderful eating places near the hotel. The room was compact but extremely well designed and comfortable. The breakfast was delicious. I found staff extremely warm, gracious and helpful and would stay here again. The bar in the evening was lovely.
Verified review

10/10 Exceptional

My favourite hotel I've stayed at. Very intentionally designed, everything has a purpose. The staff was very helpful and friendly. I will be back.
Verified review

8/10 Very good

Fantastic location. Rooms are very small and cramped. Air conditioning control is unpredictable.
Verified review

10/10 Exceptional

The Hotel Britomart is a beautiful hotel in quiet neighborhood. Very smart decor. Excellent staff. Wish we had spent more time there!!
Verified review

10/10 Exceptional

Beautiful hotel with outstanding guest service, a great location and nice rooms.
Verified review

10/10 Exceptional

Super clean, very comfortable, the staff are brilliant and always make me feel welcome. Always enjoy my perk of a bottle of wine!
Verified review

10/10 Exceptional

Friendly staff, great location, beautiful room, tasty food!
Verified review

10/10 Exceptional

A fantastic hotel right in the heart of CBD! There were a good amount of good restaurants and shops as well as attractions in the area.
Verified review

10/10 Exceptional

This is one of my favorite hotels ever and we travel all over the world frequently. The entire staff took great care of. Can’t say enough good things about the concierge Baj. He helped us with transportation, tours and even made sure we were able to get breakfast in before an early tour. The hotel was gorgeous too but the staff made it even more special. Highly recommend.
Verified review

10/10 Exceptional

The Hotel was clean and well kept.The breakfast was really nice, well prepared and nicely presented. The Ghost restaurant in the basement was pretty cool although the Bar area was deserted on on a different level. ( Not sure If there was another one we missed) The bathroom was modern but a little too dark and the shower had no door which made the water splash outside which left a pool of water, poor design. Overall a good experience well located.
Verified review

10/10 Exceptional

Amazingly friendly staff combined with a great downtown location.
Verified review

10/10 Exceptional

Beautiful hotel, great design and location. Rooms are very modern and comfortable. Highly recommend staying here when in Auckland.
Verified review

10/10 Exceptional

Always great, stunning decor, food & fabulous staff.
Verified review

10/10 Exceptional

Everyone at the Hotel Britomart were fabulous! The hotel is in a terrific location, is super clean and well appointed! The beds are comfy and the staff are very accommodating. The restaurant & bar were great and provided a relaxing atmosphere!! We would highly recommend The Hotel Britomart!!
Outside the hotel.
Verified review

10/10 Exceptional

Great location and cool vibe
Verified review

8/10 Very good

Nice staff, clean room, plesent stay.
Verified review

10/10 Exceptional

Room was spotless, super clean, comfortable and great location. My go to stay in Auckland.
Verified review

10/10 Exceptional

A lovely hotel .. very clean and central to Auckland CBD. A fabulous stay!
Verified review

10/10 Exceptional

Staff was very very helpful. Experts in Aukland and very helpful in everything associated with the hotel.
Verified review

10/10 Exceptional

Was super central, very new, very comfortable. Loved it.
Verified review

10/10 Exceptional

Beautiful hotel and fantastic staff - especially the concierge!