SureStay Hotel by Best Western Helen Downtown

Property class: 2.5

Choose dates to view prices

Reviews

8.6 out of 10
Excellent

Main Street base with alpine charm

Set right in the heart of downtown Helen, this Bavarian-style stay keeps things easy with a highly walkable location near shops, restaurants, and the river. Days start with a complimentary continental breakfast, and the indoor pool stays ready no matter what the mountain weather is doing. Between outings, the lobby keeps the mood relaxed with complimentary coffee and tea.

  • Indoor pool escapes

    Dip into a climate-controlled indoor pool that works in any season.

  • Steps to Oktoberfest buzz

    A quick walk puts seasonal celebrations within easy reach.

  • Easy dining nearby

    Downtown restaurants are close, including American meals at Troll Tavern.
$105 nightly
The total price is $126
Nov 1 - Nov 2
Total with taxes and fees

Amenities

  • Direct access to the Chattahoochee River
  • Select rooms with private mountain-view balconies
  • Ground-level patios in select accommodations
  • Cozy in-room fireplaces in select rooms
  • On-site grocery and convenience store for snacks
  • On-site parking for easy arrivals and day trips
These property details are summarized by AI

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 2 Double Beds Nonsmoking

A hotel room with two beds, a desk, a lamp, a wardrobe, and a window with curtains.

2 Double Beds Nonsmoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible - 2 Double, Mobility Accessible, Bathtub, Non-Smoking

A hotel room with two beds, a bedside table with a lamp, a mirror, and a bathroom with a towel rack.

Accessible - 2 Double, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite-1 King Bed, Non-Smoking, Whirlpool

A modern hotel room with a large bed, a built-in vanity with a mirror, and a separate bathroom with a bathtub.

Suite-1 King Bed, Non-Smoking, Whirlpool

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

A hotel room with two beds, a TV, a desk, and a mirror.

Standard Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A modern hotel room with a large bed, a sofa, a fireplace, and a bathroom with a bathtub.

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

A hotel room with a large bed, bedside tables, a nightstand, a mirror, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a TV, a desk, and a mirror.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, a wooden headboard, a built-in bathtub, and bedside lamps.

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a television, and a minibar.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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$91 nightly
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Nov 1 - Nov 2
Total with taxes and fees
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About the neighborhood

Map
8396 S Main St, Helen, GA, 30545

What's nearby

  • Helen Festhalle - 2 min walk - 0.2 km
  • Unicoi Hill Park - 6 min walk - 0.5 km
  • Helen Arts & Heritage Center - 6 min walk - 0.5 km
  • Unicoi State Park - 9 min walk - 0.8 km
  • Alpine Helen/White County Convention and Visitors Bureau - 11 min walk - 0.9 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Campfire Gather Round - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬12 min walk
  • ‪Bigg Daddys Restaurant & Tavern - ‬6 min walk
  • ‪Circle K - ‬10 min walk
  • ‪Pink Pig Southern BBQ - ‬11 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

  • At SureStay Hotel by Best Western Helen Downtown, you'll be just a 5-minute drive from Helen Festhalle and Helen Tubing & Helen Water Park. Guests can enjoy the indoor pool or take advantage of nearby rafting. Fellow travelers love the helpful staff and breakfast.

At a glance

Hotel size

    • 57 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Grocery/convenience store
  • Stroller

What to do

  • Golfing nearby
  • Rafting nearby

Services

  • 24-hour front desk

Facilities

  • 2 buildings/towers
  • Television in common areas
  • An indoor pool
  • Heated pool
  • Banquet hall
  • Firepit
  • Baroque architecture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping on request
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Helen Downtown?

Yes, there's an indoor pool.

Are pets allowed at SureStay Hotel by Best Western Helen Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Helen Downtown?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11 AM.

What is there to do at SureStay Hotel by Best Western Helen Downtown and nearby?

Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. SureStay Hotel by Best Western Helen Downtown also has an indoor pool.

What's the area around SureStay Hotel by Best Western Helen Downtown like?

SureStay Hotel by Best Western Helen Downtown is a short 5-minute walk from Helen Festhalle and 16 minutes' walk from Helen Tubing & Helen Water Park. Travelers love the hotel's prime location.

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Reviews

SureStay Hotel by Best Western Helen Downtown Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Amenities

9.2

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Parking was free, easy, and plentiful with ample space available. (26 reviews)
  • Breakfast was a highlight with fresh selections, including hot options like Jimmy Dean biscuits and a variety of pastries and cereals. (46 reviews)
  • The hot tub was a highlight for many guests, offering relaxation and a great experience. (18 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

8/10 Very good

The room was clean and comfortable. Smelled good not the hotel smell. The staff was amazing helpful and friendly. I would definitely stay here again. Parking is good and within walking distance to the Main St and downtown Helen.
Verified review

10/10 Exceptional

Great place to stay! Walking distance and clean rooms with great breakfast.
Verified review

10/10 Exceptional

The staff was wonderful. Loved the pillows!
Verified review

10/10 Exceptional

Clean room, nice staff nice pool
Verified review

10/10 Exceptional

Very comfortable beds, friendly staff and wonderful view
Verified review

8/10 Very good

Very clean room, helpful staff and comfortable beds, Walking distance to downtown, convenient location
Verified review

10/10 Exceptional

The room was clean and well maintained. Amenities in the room were great. Parking was plentiful and the hotel is in a good location to everything. Breakfast was good, the staff were friendly, and the indoor pool was really nice. We really enjoyed our stay.
Verified review

10/10 Exceptional

Loved the location. The staff were very accommodating and courteous.
Verified review

10/10 Exceptional

The staff was wonderful. It's absolutely perfect for a quick getaway.
Verified review

8/10 Very good

Rooms were clean, Staff was friendly, Nice place to stay
Verified review

10/10 Exceptional

Perfect location. The staff was wonderful, and our visit of 3 days could not have been better. Thank you to the staff for making our 3 days a real pleasure!
Verified review

10/10 Exceptional

Staff were very friendly
Verified review

10/10 Exceptional

Perfect location, short walk to most of the best places in town. Clean room and friendly staff
Verified review

10/10 Exceptional

The hotel is very nice 👌 clean and the people are so nice
Verified review

8/10 Very good

The location was perfect. The rooms were clean and decent. There were some renovations next-door that made our stay little different; other than that it was a good value for the money
Verified review

10/10 Exceptional

The room was nice and clean. The staff was wonderful and I would be staying here again
Verified review

10/10 Exceptional

Wonderful and friendly staff. Comfortable, clean, affordable rooms. Excellent place. I will definitely recommend it to others.
Verified review

8/10 Very good

Clean room and convenient location. Friendly staff.
Verified review

10/10 Exceptional

Room was clean and comfortable. Great walking distance from everything. Would stay again.
Verified review

6/10 Good

Room was clean, mattress was very soft and bumpy and faucet in the shower was held on by silicon and moved a little. Staff was pleasant and you could walk to town in a few minutes.
Verified review

10/10 Exceptional

The room was clean staff was very friendly live the location we could just go walking everywhere.
Verified review

10/10 Exceptional

Parking was easy and check-in was pretty straightforward. The room was comfortable and very clean. However, the pool and ice machine was out of order and tv remote wasn’t working properly. Breakfast was good and fresh. Overall, a good stay.
Verified review

10/10 Exceptional

The room was cleaned and the staff are really nice.
Verified review

10/10 Exceptional

Clean and renovated rooms. Proximity was perfect and staff was very nice
Verified review

10/10 Exceptional

Rooms newly renovated, very clean and staff friendly. Location was perfect. Will stay there again.