The pictures of the room and the pool on web site don't match the actual hotel. The pool is in disrepair, with crumbling tile. Our room had a moldy atmosphere. Wires were running across the walls. The bathroom was serviceable, but old and out dated. I really would not mind if I knew what I was getting into. But the photos do not reflect reality. They are false advertising.
Finally, the walls were very thin and we could hear everything and had to knock on the wall late at night so that the conversation could be dialed down, especially since we came with three children who needed to sleep.
On the positive side, I asked for an extra pillow and the staff quickly found a new one without hesitation. Also, the location is perfect - the hotel is across the street from Heavenly.