10/10 Exceptional
1st class in every category. Friendly,young engaged staff. Just amazing all round.
John
John, 2-night trip
Eichardt's Private Hotel
Queenstown beach lodge with restaurant and bar/lounge
Choose dates to view prices
In the heart of Queenstown City Centre, Eichardt's Private Hotel combines luxury with adventure. Treat yourself to a Swedish massage or hit the slopes via the ski shuttle; enjoy lunch and dinner at Eichardts Bar, offering local cuisine. With free in-room WiFi and perks like valet parking, you can unwind in style.
9.4
Exceptional
Popular amenities
- Free breakfast
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Ski storage
- Fitness center
- Room service
- Spa services
- Massage/treatment rooms
- In-room childcare
- Business center
- Airport shuttle
- Ski shuttle
- Limo/town car service
Feel at home (6)
- Free cribs/infant beds
- In-room childcare (surcharge)
- Living room
- Daily housekeeping
- Laundry facilities
- Coffee/tea maker
$1,372 nightly
$1,578 total
Mar 27 - Mar 28
Total with taxes and fees
Why we love this property
Relaxing spa getaway
Spa services and treatment rooms, including couples sessions, await at this lodge. Deep soaking tubs and hot springs complete the rejuvenation experience.
Lakeside luxury lodge
Gaze upon tranquil waters from this upscale lodge nestled right on the lake. The city center location adds convenience to the scenic escape.
Culinary adventures
This lodge tantalizes taste buds with local cuisine at its restaurant. Guests can sip drinks at the bar, savor free full breakfast, and join private wine tours.
Room options
Check availability for these dates
Showing 6 of 6 rooms
Heritage Suite
10.0Exceptional
2 reviews
Highlights
Balcony or patio
Fireplace
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
- Mountain view
- 747 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed OR 2 Large Twin Beds
Lake View Suite
10.0Exceptional
1 review
Highlights
Fireplace
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
- Lake view
- 753 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed OR 2 Large Twin Beds
The Residence by Eichardt's
Highlights
Balcony or patio
Separate dining area
Fireplace
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Kitchen
- Lake view
- 1722 sq ft
- 3 bedrooms
- Sleeps 6
- 3 King Beds
The Penthouse
Highlights
Balcony or patio
Fireplace
Private outdoor hot tub
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Kitchen
- Lake view
- 2598 sq ft
- 2 bedrooms
- Sleeps 4
- 2 King Beds
The Gold Vault Suite
Highlights
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- 645 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Earl St by Eichardt's
Highlights
Balcony
Fireplace
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Kitchen
Dishwasher
- Lake view
- 90 sq ft
- 2 bedrooms
- Sleeps 4
- 2 King Beds
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About the neighborhood
2 Marine Parade, Queenstown, 9348
What's nearby
- Queenstown Beach - 1 min walk - 0.1 km
- Skycity Queenstown Casino - 2 min walk - 0.2 km
- Queenstown Mall - 2 min walk - 0.2 km
- TSS Earnslaw Steamship - 3 min walk - 0.3 km
- Skyline Queenstown - 8 min walk - 0.7 km
Getting around
- Queenstown Intl. Airport (ZQN) - 14 min drive
- Airport shuttle (surcharge)
- Ski shuttle (surcharge)
Restaurants
- Patagonia Chocolates - 1 min walk
- Botswana Butchery - 3 min walk
- Mrs. Ferg Beach Street - 2 min walk
- Erik's Fish and Chips - 3 min walk
- Eichardt's Private Hotel - 1 min walk
About this property
Eichardt's Private Hotel
Eichardt's Private Hotel features a ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other highlights at this luxurious lodge include a fitness center and a bar/lounge. Skiers will appreciate access to ski storage.
At a glance
Hotel size
- 14 rooms
- Arranged over 2 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: midnight
- Contactless check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11 AM
- Contactless check-out available
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
- The property charges 2.5 percent for credit card payments
- Front desk staff will greet guests on arrival at the property
- At check-in, guests must provide a record of full COVID-19 vaccination
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
Transfers
- Airport shuttle on request (available 24 hours)*
Offsite
- Ski shuttle*
Other information
- Smoke-free property
Property amenities
Food and drink
- Free full breakfast each morning 7:30 AM–11:00 AM
- Restaurant
- Bar/lounge
- Coffee/tea in a common area
- Room service (limited hours)
Traveling with children
- Childcare in room (surcharge)
What to do
- Helicopter/airplane tours
- Boat tours
- Private winery tours
- Free use of nearby fitness center
- Bicycle rentals nearby
- Ecotours nearby
- Golfing nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Scooter/moped rentals nearby
- Skydiving nearby
- Ziplining nearby
- Ice skating nearby
Working away
- Business center
- Meeting room
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Multilingual staff
- Ski storage
Facilities
- 3 buildings/towers
- Built in 1876
- Safe-deposit box at front desk
- Fitness center
- Spa services
- Massage/treatment rooms
- Banquet hall
- Outdoor furniture
- Traditional architecture
Accessibility
- Elevator
- Elevator door width (inches): 36
- Accessible airport shuttle
- Handrails in stairways
- Stairway handrail height (inches): 35
- Closed captioned TV
- Magnifying mirror
- Visual fire alarm
- Well-lit path to entrance
- Stair-free path to entrance
Ski
- Ski shuttle (surcharge)
- Ski storage
- Ski lifts nearby
- Downhill skiing nearby
- Ski lessons nearby
- Snowboarding nearby
- Ski rental shops
Room amenities
Be entertained
- DVD player
- 43-inch flat-screen TV
- Cable TV channels
Home comfort
- Air conditioning and heating
- Stocked minibar (select free items)
- Coffee/tea maker
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board (on request)
Sleep well
- Hypo-allergenic bedding
- Turndown service
- Premium bedding
- Pillowtop mattress
- Free crib/infant bed
What to enjoy
- In-room massage
- Separate living room
Freshen up
- Deep soaking bathtub
- Bathtub or shower
- Rainfall showerhead
- Designer toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Free local calls
- Electrical adapters/chargers
Food and drink
- Free bottled water
More
- Daily housekeeping
- Guidebooks/recommendations
- Local maps
- Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, and Swedish massages.
Dining
Eichardts Bar - This tapas bar specializes in local cuisine and serves lunch and dinner.
The Grille - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Optional extras
- Airport shuttle service is offered for an extra charge of NZD 260 per room (one-way)
- Ski shuttle service is offered for an extra charge
- Credit card charges are subject to an extra charge of 2.5 percent
Children & extra beds
- In-room babysitting is available for an extra charge
- Rollaway beds are available for NZD 550.0 per day
Pool, spa, & gym (if applicable)
- Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Eichardt's
Eichardt's Hotel
Eichardt's Private
Eichardt's Private Hotel
Eichardt's Private Hotel Queenstown
Eichardt's Private Queenstown
Eichardts Private Queenstown
Eichardt's Private Hotel Lodge
Eichardt's Private Hotel Queenstown
Eichardt's Private Hotel Lodge Queenstown
Frequently asked questions
Does Eichardt's Private Hotel offer free cancellation for a full refund?
Yes, Eichardt's Private Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Eichardt's Private Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Eichardt's Private Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Eichardt's Private Hotel?
Yes, an airport shuttle is available. The charge is NZD 260 per room one-way.
What are the check-in and check-out times at Eichardt's Private Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Eichardt's Private Hotel?
No, this lodge doesn't have a casino, but Skycity Queenstown Casino (2-min walk) and SKYCITY Wharf Casino (4-min walk) are both nearby.
What is there to do at Eichardt's Private Hotel and nearby?
Have fun during the warmer months with activities such as boat tours. Additional recreation onsite includes helicopter/airplane tours. Enjoy amenities like a fitness center and spa services.
Are there restaurants at or near Eichardt's Private Hotel?
Yes, Eichardts Bar offers local cuisine.
Does Eichardt's Private Hotel have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Eichardt's Private Hotel like?
Eichardt's Private Hotel is in Queenstown City Centre, a short 1-minute walk from Queenstown Beach and 2 minutes' walk from Skycity Queenstown Casino.
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Eichardt's Private Hotel Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
10
Location
9.4
Staff & service
9.4
Property conditions & facilities
10/10 Exceptional
Excellent location!
weiping
weiping, 3-night trip
10/10 Exceptional
Beautiful Accommodations!
Rebecca
Rebecca, 1-night trip
10/10 Exceptional
Perfect - this is the place to stay!
Wow, what a lovely hotel! The location couldn’t be beat - we walked everywhere with the gorgeous lake in front, the gardens to the left, surrounded by shops and restaurants. The free valet parking was easy to use, but we really didn’t need a car. The hotel itself is historic but comfortably luxurious with high ceilings and oozing character. We enjoyed the lovely parlor, which is a living room open to the small cadre of guests staying at any particular time. We met some other families during the evening drinks and canapés, which were Included in our stay, and I used the space for some work video conferences during the morning hours, when I did not want to disturb my family sleeping in our room. Overall, Eichardt’s was warm and comfortable. Service was outstanding and we didn’t want to leave. The main picture on the hotels.com Website shows a hot tub, which is belongs to the penthouse room and isn’t open to anyone else. A bit misleading since you don’t need your swimsuit, but everything else here was phenomenal. We will be back!
Sandra
Sandra, 3-night trip
10/10 Exceptional
Perfect - this is the place to stay!
Wow, what a lovely hotel! The location couldn’t be beat - we walked everywhere with the gorgeous lake in front, the gardens to the left, surrounded by shops and restaurants. The free valet parking was easy to use, but we really didn’t need a car. The hotel itself is historic but comfortably luxurious with high ceilings and oozing character. We enjoyed the lovely parlor, which is a living room open to the small cadre of guests staying at any particular time (there are only 5 rooms in the main building). We met some other families during the evening drinks and canapés, which were Included in our stay, and I used the space for some work video conferences during the morning hours, when I did not want to disturb my family sleeping in our room. Overall, Eichardt’s was warm and comfortable. Service was outstanding and we didn’t want to leave. The main picture on the hotels.com Website shows a hot tub, which is belongs to the penthouse room and isn’t open to anyone else. A bit misleading since you don’t need your swimsuit, but everything else here was phenomenal. We will be back!
Sandra
Sandra, 3-night trip
10/10 Exceptional
市街地の中心部にあり、観光に非常に便利。目の前が湖で、景観も良い。スタッフは常に我々ゲストを気にかけてくれ、快適な滞在だった。
YUIKA
YUIKA, 2-night trip
10/10 Exceptional
I like tgat it was a small but still luxiourious. Very frindly staff that made you feel welcome the moment you set foot onside inside the front door.
Liv J
Liv J, 2-night trip
4/10 Fair
Location is good but facilities need to be upgarde
I was staying for 2 nights , the secobd night ,
There were some problems.
1:The light bulbs were flickering randomly in the living room, need to turn off and on for few times.
2 : I wanted to take a bath, but I wasn't sure if the blue bottle is for the bath. The receptionist came to see it, but he was not very sure as well and told me better not to use it, so i couldn't take a bath , and the next day , when I checked out , they told me oh yes it's for bath :( Feel very disappointed about that,
their stuff need to be trained properly.
3: when I was in a shower , the water wasn't hot , it was warm and getting colder and colder ,
I could only finished the shower quickly, basically I finished my shower in cold-warm water. It was a cold night.
And when we called the receptionist ,he apologized for that and couldn't do anything for us ,only can respond to the maintenance team on the next day.
It was a very bad experience for the last night , especially for this high-grade hotel , NZD$920 for a night , I think it didn't worth it ,facilitates need to be upgarde
Pei-Yi
Pei-Yi, 2-night trip
10/10 Exceptional
Fantastic location and overall beautiful property.
Geraldine
Geraldine, 3-night trip
10/10 Exceptional
Stunning view, well appointed rooms, friendly and accommodating staff
Tim
Tim, 2-night trip
10/10 Exceptional
So good, we booked another night!
We stayed the night here to break up our camper van experience around the South Island. It was such a fantastic night stay, we booked another night! Beautiful hotel, excellent friendly service. Wonderful views! Would seek this hotel out again without a doubt.
Verified traveler
1-night trip
10/10 Exceptional
Great hotel, in superb central Queenstown location. Hotel facilities were superb and the staff we all delightful.
Neil
Neil, 2-night trip
8/10 Very good
Liked the room decor and location. Didn't like the oonst, oonst bass beat of the nightclub directly outside the bedroom window.
Verified traveler
3-night trip
10/10 Exceptional
Eichardt's was delightful. The team were fabulous; they were welcoming and easy to deal with. It could only have been better if they managed to work out how to make it snow on request!! We look forward to visiting again soon.
Annie
Annie, 4-night trip
10/10 Exceptional
Perfect Elegance!
This hotel was amazing: the decor, amenities, location, staff, and added benefits made our stay in Queenstown!
Emily
Emily, 4-night trip
8/10 Very good
Nice location and generally well appointed room . Unfortunately there was a strange plumbing odor which detracted . Also breakfast wait service was disengaged
Michael
Michael, 1-night trip
6/10 Good
Upon arrival at Eichardt's Private Hotel (the entrance and lobby were very hard to find!), we were greeted by a nice man we weren't sure was the concierge, guest manager, or bellman. After informing us that our car was parked in the wrong location, he grabbed a luggage cart and came out to unload our luggage which he proceeded to wheel down the street to our lakefront apartment. In hindsight, he may have suggested that we walk down together to view the room and that he would deliver the luggage later. He gave a thorough review of the room amenities but explained nothing about the property itself, restaurant hours, fitness options, etc. At one point during our stay the wrong car was brought to us when we requested ours. Overall, the staff seemed to not be coordinated and no one seemed in charge nor committed to excellent service befitting a property commanding that price. Also, our room was 'tired'. The grout in the bathroom was dirty (a good bleaching would help!), the rug in the living room was frayed, and the upholstery was worn. We also noticed a large boat at the dock with the hotel name on it. Was that a service or tour option we could have taken advantage of?
Lori
Lori, 2-night trip
10/10 Exceptional
Great staff, excellent location. Had a few difficulties with room which were resolved by the attentive staff. Only negative was the limited breakfast menu which had very few of the standard breakfast items (cereals, eggs, bacon, sausages).
Verified traveler
3-night trip
10/10 Exceptional
Great stay
Excellent hotel with great service and food. Rooms were clean and very spacious with balcony and excellent breakfast and service
damien
damien, 1-night trip
4/10 Fair
Disappointing: Room without any windows!
Disappointing to be given a room that did not have any windows! A bit cheeky for a so-called 5 star hotel, as it felt quite claustrophobic. A mention of this at booking would have been appreciated. In addition, soundproofing was terrible - our room was next to a kitchen, and all sounds were clearly audible, from conversations, to the radio, pots and pans and more. We left feedback in the room on the hotel's feedback form as we were checking out very early and couldn't address it in person. No one has been in touch since. Shame to be let down by what should not have been offered as a room without warning. In contrast, staff and service are really great, and location is unrivalled.
Overall, the feeling of the place is a bit like a B&B, rather than a hotel, it's main income source looks like the bar and restaurant.
Verified traveler
1-night trip
10/10 Exceptional
the hotel stay was superb. Luxurious suite of rooms, excellent food and great staff.
Sue
Sue, 2-night trip
10/10 Exceptional
Fantabulous
The most amazing experience ever. Service was phenomenal, food was awesome.
Maealiuaki
Maealiuaki, 5-night trip
10/10 Exceptional
Queenstown Stay
Nice location. Great staff. We were booked for 3 days but liked it so much that we ended up staying for 6.
john
john, 3-night trip
8/10 Very good
Really beautiful place in the best location in Queenstown.
Verified traveler
6-night trip
10/10 Exceptional
ワカティブ湖畔の素晴らしいホテル。
２泊３日滞在したが、日程に余裕があれば、もう少し滞在したい程素晴らしホテル。
従業員の態度・サービスは、良好であり、機会があれば再度宿泊したいホテルである。
キウィー
キウィー, 2-night trip
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