Rila Monastery, Rila National Park, Bivalarnika Area, Rila, Kyustendil, 2643
Room options
About this area
Getting around
Airport shuttle (surcharge)
Restaurants
Елешница - 9 min drive
Magic of RIla - 9 min drive
Uncle Kiro - 9 min drive
Gorkhim - 12 min drive
Pastra - 15 min drive
Map
About this property
Rilets Resort & Spa
A great choice for a stay in Rila, Rilets Resort & Spa features an airport shuttle. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or body scrubs. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this upmarket hotel. The pool and nice bathrooms get good marks from fellow travellers.
Languages
Bulgarian, English, Russian
At a glance
Hotel size
76 rooms
Arriving/Leaving
Check-in time from 2:00 PM until midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Supervised childcare*
Children's club*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning
Restaurant
Bar/lounge
Coffee/tea in a common area
BBQs
24-hour room service
Travelling with children
Children stay for free (see details)
Children's club (surcharge)
Children's pool
Playground
Supervised childcare (surcharge)
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
24-hour fitness centre
An indoor pool
Arcade/games room
Full-service spa
Accessibility
Lift
Wheelchair-accessible
Languages
Bulgarian
English
Russian
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Fan
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Bath or shower
Free toiletries
Hairdryer
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. The spa is open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Children's club access is available for an extra charge
Guests must contact this property in advance to reserve cots/infant beds
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
<p>Only registered guests are allowed in the guestrooms.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.</p> <p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.</p>
Also known as
Rilets Resort & Spa Rila
Rilets Resort & Spa Hotel
Rilets Resort & Spa Hotel Rila
Frequently asked questions
Does Rilets Resort & Spa offer free cancellation for a full refund?
Yes, Rilets Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Rilets Resort & Spa?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Rilets Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Rilets Resort & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Rilets Resort & Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Rilets Resort & Spa?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Rilets Resort & Spa and nearby?
Rilets Resort & Spa has a spa, an indoor pool and a 24-hour fitness centre, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Rilets Resort & Spa?
Yes, there's an on-site restaurant. Nearby restaurants include Uncle Kiro (4.4 mi), Елешница (4.5 mi) and Magic of RIla (4.7 mi).
Does Rilets Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Rilets Resort & Spa like?
Rilets Resort & Spa is located a short 1-minute walk from Rila Monastery. Travellers say that this hotel is in a good location.
Reviews
6.4
Good
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
7.8/10
Cleanliness
6.3/10
Staff & service
5.8/10
Amenities
7.3/10
Property conditions & facilities
Reviews
4/10 Fair
14 August 2019
This property is in need of lots of maintenance. Eg stair nosing were loose in many parts of the building, stains on the carpets in the eating areas. The bed in the double room had a bottom sheet that was unable to be tucked in so landed up sleeping on the mattress cover. How many other people have slept on this mattress cover??? Location excellent.
Mary
Mary, 1-night romance trip
Verified Expedia guest review
4/10 Fair
2 August 2019
Old hotel. Not clean. Kind staff. Children were not comfortable on the sofa bed.
Verified traveller
1-night family trip
Verified Expedia guest review
8/10 Very good
2 August 2019
Need more visible signs at the main road to show where to turn if GPS stop working
The road to the hotel is horrible and dark.
Unpolite staff. Unregulated parking at the hotel. Cold and poor quality dinner. The reality is far away than the advertised materials.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
15 February 2019
Our holiday was wonderful except the food (specifically the dinners). The first day we had to choose between 3 types of meat and we chose chicken which had taste of fish , the dessert we had was a biscuit cake-old and dry. The second day for main course we didn’t have the option to choose- there was only pork (not every person loves pork), but this time the dinner was delicious.
The hotel is amazing but it needs its improvements. Everything in the rooms is new and clean ,but there was a piece in the bathroom that was already broken.
On the other hand , the spa was very good and clean. The staff was very friendly ...The hotel also has a perfect location- it’s near Rila Monastery.
Overall, I recommend staying there if you want to be among the nature. It’s perfect for couples and friends.
