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KSL Hot Spring Resort

Photo gallery for KSL Hot Spring Resort

Premier Deluxe King with Bathtub | 1 bedroom, minibar, in-room safe, desk
Café
Exterior
Executive Suite King | Living area | Flat-screen TV
Bathroom sink

Overview of KSL Hot Spring Resort

KSL Hot Spring Resort

3.5 star property
3.5-star hotel in Johor Bahru with outdoor pool and restaurant
8.0 out of 10 Very good
8.0/10 Very good

442 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
31, Jalan Kangkar Tebrau, Taman Daya, Johor Bahru, Johor, 81100
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Children's pool
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children's pool
  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Austin Heights Water & Adventure Park - 4 min drive
  • AEON Tebrau City - 5 min drive
  • KSL City Mall - 10 min drive
  • Komtar JBCC - 12 min drive
  • Johor Bahru City Square - 12 min drive
  • Paradigm Mall Johor Bahru - 13 min drive
  • Danga Bay - 13 min drive
  • Sutera Mall - 13 min drive
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 12 min drive
  • Aeon Mall Bukit Indah - 14 min drive
  • Woodlands Checkpoint - 14 min drive

Getting around

  • Senai International Airport (JHB) - 21 min drive
  • Changi Airport (SIN) - 40 min drive
  • Singapore (XSP-Seletar) - 47 min drive
  • JB Sentral - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Selera Ni Ha - 12 min walk
  • Norhakimi Seafood - 7 min walk
  • Sup Tulang Kakra - Sri Purnama - 5 min drive
  • 伦记海鲜餐室 - 13 min walk
  • 南方茶餐室 - 12 min walk
Map

About this property

KSL Hot Spring Resort

KSL Hot Spring Resort features an airport shuttle and puts you within a 15-minute drive of KSL City Mall and Johor Bahru City Square. Guests can relax at the sauna, work out at the fitness centre or grab a bite to eat at the coffee shop/cafe. Other features include an outdoor pool, a children's pool and a terrace. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 308 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 6:00 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Coffee shop

Travelling with children

  • Children's pool
  • Playground

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Sauna
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 40.00 per person
  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.

Also known as

KSL Hot Spring Resort Johor Bahru
KSL Hot Spring Johor Bahru
KSL Hot Spring
KSL Hot Spring Resort Hotel
KSL Hot Spring Resort Johor Bahru
KSL Hot Spring Resort Hotel Johor Bahru

Frequently asked questions

Does KSL Hot Spring Resort offer free cancellation for a full refund?
Yes, KSL Hot Spring Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at KSL Hot Spring Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at KSL Hot Spring Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at KSL Hot Spring Resort?
Sorry, pets aren't allowed.
Is parking offered on site at KSL Hot Spring Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by KSL Hot Spring Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at KSL Hot Spring Resort?
You can check in from 3 PM - 6:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at KSL Hot Spring Resort and nearby?
KSL Hot Spring Resort has an outdoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near KSL Hot Spring Resort?
Yes, there's an on-site restaurant.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.1/10

Staff & service

7.8/10

Amenities

8.3/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

6/10 Good

Helena, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We chose the hotel by mistake. I thought I booked the one at KSL City Mall but was informed that I booked another KSL hotel. The hotel is not located in the downtown area and is quieter. Since I was driving, it was not too far away to find the hotel. The hotel is located in a residential area. It is not a fancy hotel but it has the basics you need. Don't be fooled by the name, it is not really a resort. You share the facilities with residents in the condos. It is more like a business hotel for a short stay. It is pretty new and has the basic things you need. It is worth the money you pay.
Hao, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good , Clean and well maintained.
Clean and well maintained hotel. Good for business stay.
SIEW, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

jungwook, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Only if you want to try the hotsprings bath
Check in staff was friendly. But after going into the room found rubbish near the curtains, room was super hot as it seemed like there was nobody using the room for a long time and when I used the showers it flooded as they did not clear the drain properly and it clogged. Called the receiption line but staff wasn't as friendly and took about 30 mins before a maintenance staff came. But the maintenance staff was friendly and cleaned the clog and cleaned up the flood. They only provide breakfast so lunch and dinner have to either grabfood or go out to eat as there is no nearby places to eat..
2-night trip
Verified Hotels.com guest review

8/10 Very good

Overall is good
Verified Expedia guest review

6/10 Good

Room condition excellent , check in was rather slow as compared to other hotel , WiFi was bad as most time can't connect . Free parking. Need to drive out to eat or shop . Breakfast was just average . Coffee was not nice , better to bring your own coffee .
Verified Expedia guest review

8/10 Very good

The quiet and cozy environment If laundry and restaurant service is available within the resort, it will be better
Verified Expedia guest review

8/10 Very good

Reception
Good but still can be improve , reception waited too long for room on the process
Edven, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Average stay
Check-in process was smooth, Spacious room but cleanliness need to be improved, bed linen has smell, not sure if it's fresh set. Previous occupants brought durian and there is smell from the Fridge, although this is not the hotel's fault but this room should not be assigned until the smell is cleared. Hot spring open from 5pm during weekdays which means no hot spring available if staying over during weekdays and wish to visit in the morning. Requested for late check-out at 1pm and got rejected for the reason due to sch holiday but we saw plenty of vacant rooms.
TENG TENG, 1-night trip
Verified Hotels.com guest review