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All properties in Hangzhou, Zhejiang, China
1 room, 2 adults

Mercure Hangzhou Qianjiang, Hangzhou

4-star4 stars
52F Building 2, Fortune And Finance, Center, No37 Eastern Jiefang Road, Hangzhou, Zhejiang, 310020, China, 800-491-6126

4-star hotel in Jianggan with spa and spa
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • the stay was great. good location and very scenic view from the lobby. the hotel room is…Dec 6, 2019
  • It was close to our convention venue (Intercontinental Hotel) and reasonably price. Good…Dec 12, 2018

Mercure Hangzhou Qianjiang, Hangzhou

More Info: 866-539-8117

  • Deluxe Room King Bed with River View
  • Deluxe Room Twin Bed with River View
  • Stardard Room King bed
  • Deluxe Room King Bed with City View
  • Superior Room with kind bed
  • Executive Room with King Bed

What’s around Mercure Hangzhou Qianjiang, Hangzhou

Landmarks

  • In Jianggan
  • Wushan Night Market - 2.7 mi / 4.4 km
  • West Lake - 3.3 mi / 5.2 km
  • Wulin Square - 4.2 mi / 6.8 km
  • Broken Bridge - 4.5 mi / 7.2 km
  • Hangzhou Botanical Garden - 6.2 mi / 10 km
  • Zhejiang University - 6.4 mi / 10.4 km
  • Lingyin Temple - 8 mi / 12.9 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 18 min drive
  • Hangzhou Station - 5 min drive
  • Hangzhou East Railway Station - 8 min drive
  • Hangzhou South Station - 27 min drive
  • Jinjiang Station - 29 min walk

At a glance

Key facts

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 52 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Water dispenser
Things to do
  • 24-hour fitness facilities
  • Full-service spa
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, 足本纪.

The spa is open select days.

Dining

Cui Yuan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Mercure Hangzhou Qianjiang, Hangzhou’s small print

Also known as

  • Mercure Hangzhou Qianjiang Hotel
  • Mercure Qianjiang Hotel
  • Mercure Qianjiang
  • Mercure Hangzhou Qianjiang Hotel
  • Mercure Hangzhou Qianjiang Hangzhou
  • Mercure Hangzhou Qianjiang Hotel Hangzhou

Policies

Parking height restrictions apply.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 69 for adults and CNY 69 for children (approximately)

Laundry facilities are available for an extra charge of CNY 200 per stay

There is a service fee of CNY 200 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 17 reviews

Very Good 8.0
good
Chee Yuen, us2 night trip
Good 6.0
Did not meet my expectations
Actually, I was quite disappointed with the lack of English of some of the staff, as well as the cleanliness in the room. The shower glass was definitely not cleaned for a while and there was fluff in the room on the floor. The hotel has a wonderful view and nice facilities but lacks the basics to be a good quality hotel. As it is quite a new hotel, hopefully things will improve.
us2 night business trip
Exceptional 10.0
Fabulous Views
Stay here for no other reason than the views. Simple accommodations, simple breakfast buffet. Staff are friendly and trying. Have no idea why housekeeping must run vacuum in lobby at 730am everyday. Very Loud machine.
Scott, us2 night business trip
Fair 4.0
Awful customer service
I’m afraid I’m guilty of staying in many great hotels and never getting round to leaving positive reviews. Unfortunately the Mercure Hangzhou has frustrated me so much into leaving a negative review. Whilst travelling in China and only having a small amount of conversational Manderin, you choose to pay a premium to stay in a Western (French) owned hotel with the expectation they speak English (or even French) Nobody speaks anything other than Chinese so everything is spoken into their phone to translate - which is effectively useless and incredibly aggravating. You can’t charge breakfast or drinks to your room; apparently the bar/restaurant is a different company so individual charges for every transaction required - I’m not sure why they require a credit card deposit as you can’t use it for anything?!? Really don’t understand as bar is in the hotel lobby. The rooms have unbelievably noising ventilation running all night keeping you awake. Trying to use the crazy light switches is “interesting” As for customer service, I’m afraid it was just terrible start to finish. Management need to take a serious look at themselves and how they encourage the team to interact with their guests.
Ben, gb3 night business trip

Mercure Hangzhou Qianjiang, Hangzhou

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