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MStay Resort

Photo gallery for MStay Resort

Property grounds
Standard Twin Room | Minibar, in-room safe, desk, blackout curtains
View from room
Minibar, in-room safe, desk, blackout curtains
Standard Double Room | Minibar, in-room safe, desk, blackout curtains

Overview of MStay Resort

MStay Resort

3.0 star property
3-star hotel in Mittakpheap with restaurant

6.0/10 Good

4 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Restaurant
  • Laundry facilities
Map
Mittapheap Street, Sihanoukville, Preah Sihanouk, 18000

Room options

About this area

What's nearby

  • In Mittakpheap

Getting around

  • Sihanoukville (KOS) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Starfish Cafe & Bakery - 3 min drive
  • Sandan - 3 min drive
  • Kukai japonese restaurant - 3 min drive
  • Del Mar Pastry & Coffee - 3 min drive
  • Mediterraneo - 3 min drive

About this property

MStay Resort

A great choice for a stay in Sihanoukville, MStay Resort features an airport shuttle. Free perks include WiFi and self-parking. A terrace and a garden are other highlights.

Languages

Chinese (Mandarin)

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 11 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Room service (limited hours)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Lift

Languages

  • Chinese (Mandarin)

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Breakfast costs between USD 3 and USD 6 for adults, and USD 3 and USD 6 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts cash.

Also known as

MStay Resort Hotel
MStay Resort Sihanoukville
MStay Resort Hotel Sihanoukville

Frequently asked questions

Does MStay Resort offer free cancellation for a full refund?
Yes, MStay Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at MStay Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at MStay Resort?
Sorry, pets aren't allowed.
Is parking offered on site at MStay Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by MStay Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at MStay Resort?
You can check in from 2 PM - 5:30 AM. Check-out time is noon.
What is there to do at MStay Resort and nearby?
MStay Resort has a garden.
Are there restaurants at or near MStay Resort?
Yes, there's an on-site restaurant. Nearby restaurants include Olive & Olive Mediterranean Restaurant (2.2 mi), Kamasutra (2.2 mi) and Peace Food Café (2.2 mi).

Reviews

6.0

Good

6.5/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Very good

David, 3-night romance trip
Verified Hotels.com guest review

2/10 Poor

Horrible!!! Dont stay here
Big construction site all around leaving everything covered in dust even the pool. Rooms filthy, no English speakningen staff, so they had to Call somebody from spiralfer eventhoug we had announsed a late arrival at 20pm. We payed for 3 rooms and were promissed a refund, since they only had 2 rooms for us, but it never came.
Carina Skjold, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

設施有待加强
飯店離沙灘太遠,額外的交通費增加不少,飯店外面的馬路看起來已經施工很久了,但沒看到什麼進度,鄰近馬路的大廳蒙上一層厚厚的灰塵,飯店員工好像也不打算擦拭,大概等馬路完工後再說吧!
CHIEN-MIN, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review