See all properties

Crystalbrook Riley

5.0 star property
Luxury hotel with 2 bars/lounges, near Cairns Esplanade

Choose dates to view prices

Photo gallery for Crystalbrook Riley

Enjoy a refreshing drink at our bar, where expert bartenders craft cocktails amidst a sleek, high-ceilinged space with a view.
Relax on the balcony with a serene view of the calm body of water and distant landforms.
Relax in this serene space with a large bed, desk, and seating area, offering a balcony with a view of the sea and distant mountains.
Experience the hotel's unique blend of modern architecture and lush greenery in our circular lobby, featuring a mosaic tile border and comfortable seating area.
Enjoy breathtaking views of the water and distant mountains from this room's large window.
Unwind in style at Crystalbrook Riley, a luxury hotel near Cairns Esplanade. Enjoy ocean views while savoring Asian cuisine at Paper Crane, or rejuvenate with spa treatments and lounge by the outdoor pool with cabanas and sun loungers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • 6 meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The current price is $228
$251 total
includes taxes & fees
4 Aug - 5 Aug

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Family Room (Resort View)

Premium bedding, in-room safe, desk, blackout curtains

Family Room (Resort View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
2 bedrooms
  • 64 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Urban King

Premium bedding, in-room safe, desk, blackout curtains

Urban King

8.6 out of 10
Excellent
(29 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Suite

Premium bedding, in-room safe, desk, blackout curtains

Resort Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 69 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort King

Premium bedding, in-room safe, desk, blackout curtains

Resort King

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Sea View

View from room

Family Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
2 bedrooms
  • 64 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Panoramic Sea

Panoramic Sea | Premium bedding, in-room safe, desk, blackout curtains

Panoramic Sea

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Panoramic

Urban Panoramic | Premium bedding, in-room safe, desk, blackout curtains

Urban Panoramic

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Sea King

View from room

Sea King

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Twin

Premium bedding, in-room safe, desk, blackout curtains

Resort Twin

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 2 Single Beds

View all photos for Urban Twin

Premium bedding, in-room safe, desk, blackout curtains

Urban Twin

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room - Urban View

View from room

Family Room - Urban View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
2 bedrooms
  • 64 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Panoramic Bath

Panoramic Bath | Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, slippers

Panoramic Bath

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Sea Suite

Premium bedding, in-room safe, desk, blackout curtains

Sea Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Enjoy dining and socializing in this spacious area with a long bench and comfortable chairs.

Crystalbrook Flynn

  • Pool
  • Spa
  • Parking available
  • Free WiFi
9.2 out of 10, Wonderful, 893 reviews
Crystalbrook Flynn
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
131-141 Esplanade, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Cairns Night Markets - 8 min walk - 0.7 km
  • Esplanade Lagoon - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 11 min walk - 1.0 km
  • Reef Fleet Terminal - 13 min walk - 1.1 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive
  • Freshwater Station - 14 min drive
  • Redlynch Station - 16 min drive
  • Cairns Station - 19 min walk

Restaurants

  • ‪Muddy's Cafe - ‬4 min walk
  • ‪Flynn's Italian by Crystalbrook - ‬6 min walk
  • ‪La Pizza Trattoria - ‬6 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬4 min walk
  • ‪Atrium - ‬2 min walk

About this property

Crystalbrook Riley

When you stay at Crystalbrook Riley, you'll be within a 15-minute walk of Cairns Esplanade and Cairns Central Shopping Centre. You can visit the spa to indulge in massages, body wraps or manicures and pedicures, and Asian cuisine is served at Paper Crane, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the pool and helpful staff.

Languages

English, Japanese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 311 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • The property charges 1 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (AUD 15.00 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Pool cabanas (surcharge)
  • Bike storage
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
ROOM

Room amenities

Be entertained

  • IPod docking station
  • 55-inch flat-screen TV
  • Digital TV channels
  • First-run films
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry
STAR_OUTLINE

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.

Dining

Paper Crane – This poolside restaurant specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Paper Crane Pool Side – This poolside bar specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Rocco – Overlooking the ocean, this rooftop bar specialises in Middle Eastern cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Calypso Club – Overlooking the ocean and pool, this bar specialises in seafood and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 42 for adults and AUD 21 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1 per cent

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for AUD 60.0 per day

Parking

  • Self-parking costs AUD 15.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riley Crystalbrook Collection Resort Cairns
Riley Crystalbrook Collection Resort
Riley Crystalbrook Collection Cairns
Riley Crystalbrook Collection
Riley a Crystalbrook Collection Resort
Crystalbrook Riley Hotel
Crystalbrook Riley Cairns
Crystalbrook Riley Hotel Cairns
Riley a Crystalbrook Collection Resort
HELP_OUTLINE

Frequently asked questions

Does Crystalbrook Riley offer free cancellation for a full refund?

Yes, Crystalbrook Riley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crystalbrook Riley?

Yes, there's an outdoor pool. Guests have pool access from 7 AM to 9 PM.

Are pets allowed at Crystalbrook Riley?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crystalbrook Riley?

Yes. Self-parking costs AUD 15.00 per day. Electric car charging is available.

What are the check-in and check-out times at Crystalbrook Riley?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Crystalbrook Riley?

No, this hotel doesn't have a casino, but Reef Hotel Casino (13-min walk) and Cazalys Cairns (5-min drive) are both nearby.

What is there to do at Crystalbrook Riley and nearby?

Crystalbrook Riley has 2 bars, a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.

Are there restaurants at or near Crystalbrook Riley?

Yes, Paper Crane offers al fresco dining, Asian cuisine and ocean views.

What's the area around Crystalbrook Riley like?

Crystalbrook Riley is in Cairns Central Business District, a short 10-minute drive from Cairns, QLD (CNS-Cairns Intl.) and 13 minutes' walk from Cairns Central Shopping Centre. Travellers give top marks for the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Crystalbrook Riley Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
View
Bathroom
Bed
Food
Lobby
Shower

What guests liked

  • The pool area was a highlight, offering a perfect spot to relax and enjoy the surroundings. (37 reviews)
  • Breakfast was a highlight with many guests praising its deliciousness and good options. (10 reviews)
  • The property offers a good selection of eateries and restaurants with excellent food options and friendly staff. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

A beautiful hotel with a lovely pool. Amenities were great, bed was comfortable and the food was good
Kim, 1-night trip

10/10 Exceptional

Lovely hotel.
Ruth, 13-night trip

10/10 Exceptional

The BEST!

This hotel was amazing! Great location, amazing amenities and on site restaurants. We absolutely loved it!
Rachel, 5-night trip

10/10 Exceptional

We loved the location of this property and the staff were great!
Mary, 2-night trip

10/10 Exceptional

Excellent
Linda, 2-night trip

10/10 Exceptional

Very nice hotel,conveniently located within distance to so many ammenities,shops,wharfs etc. Staff was very good,breakfast was very good.
Ronald Ernest, 6-night trip

10/10 Exceptional

Very good.
Linda, 1-night trip

8/10 Very good

Beautiful pool area and the room was very modern, clean and comfortable. The breakfast was also a highlight.
Lauren, 3-night trip

10/10 Exceptional

Staff very professional went above and beyond to accommodate, loved the pool and outdoor area
Jon, 7-night trip

10/10 Exceptional

Great room, lovely view and staff were excellent

10/10 Exceptional

Loved the pool and restaurant areas. Spacious room with lovely view. Staff were all very friendly. Really nice stay.
Ronan, 2-night trip

8/10 Very good

It was a lovely hotel. Easy walking into Cairns. The restaurant and bar was a little over priced.
Karen, 5-night trip

10/10 Exceptional

The room was super nice! We loved the swimming pool. It was an easy walk to town!
Cassidy, 4-night trip

10/10 Exceptional

We will be back

A beautiful property. We stayed in the blue tower which was quiet, comfortable and clean. All the staff we dealt with were excellent and helpful. We had breakfast and dinner there as well which were good. Easy walk to the action end of the esplanade. A lovely experience all round.
Tuula, 1-night trip

10/10 Exceptional

Clean, comfortable, and convenient
David, 4-night trip

8/10 Very good

Very nice hotel very conveniently located
Cristiana-Maria, 2-night trip

10/10 Exceptional

Great hotel in Cairns

Great hotel, lovely pool area and great restaurants and bars to enjoy the view over the sea. In a quiet area, good parking and easy 10min walk to restaurants and the marina.
Joyce, 6-night trip

10/10 Exceptional

Very clean nice room close to everything
Giovanni, 5-night trip

10/10 Exceptional

Staff were lovely and very helpful, rooms were beautiful and the pool was the perfect place to relax during the day
Danielle, 5-night trip

10/10 Exceptional

An absolutely BEAUTIFUL property the rooms and bathrooms are GORGEOUS the staff is courteous and helpful and the location is spot on. Great place to bring the kids as well for a couple of nights or weeks long stay
MARIBEL, 2-night trip

4/10 Fair

Dirty and mouldy. Below average

Dirty carpets, mould present and poorly trained reception staff. Had 2 bookings, and they couldn’t combine the 2 together and made me pay the deposit twice 🙄 They couldn’t secure a booking at a neighbouring restaurant, yet we were able to get a table by going there direct. Lastly, they entered the room despite us having the privacy sign.
Luke, 1-night trip

10/10 Exceptional

Staff were friendly and accomodating. The facilities were amazing and clean
Taylah, 6-night trip

10/10 Exceptional

Fantastic staff, very helpful. Clean rooms with amazing views.
Mitzy, 4-night trip

10/10 Exceptional

Amazing staff members, very helpful always happy to help
Stela, 3-night trip

10/10 Exceptional

We loved our stay at the crystalbrook riley, very relaxing, great staff, lots of options for food and the room in the tower was beautiful
Therese, 4-night trip