Guests
All properties in Gramado, Rio Grande do Sul State, Brazil

Serrazul Hotel Distributed by Intercity

Family-friendly hotel in Gramado with indoor pool and restaurant

  • Free buffet breakfast and free WiFi
From
$63

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 63
1 / 63Terrace/Patio
Rua Garibaldi, 152, Gramado, 95670-000, RS, Brazil
9.2.Superb.
  • Ótima experiencia, hotel muito bem localizado, ótimas áreas de lazer, limpo e pessoal com…

    Jun 20, 2021

  • I recommend. Strong points: breakfast and staff.

    Jun 3, 2021

See all 372 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 152 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free children's club
  • Fitness center

For families

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping

What’s around

  • Gramado Central Avenue - 1 min walk
  • Orchids Park - 1 min walk
  • Gramado City Hall - 1 min walk
  • Gramado Covered Street - 2 min walk
  • Nicoletti Square - 3 min walk
  • Sao Pedro Church - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 Double Bed
  • Superior Room
  • Deluxe Room
  • Suite
  • Quarto Superior, Vista para a cidade
  • Quarto Deluxe, Vista para a cidade

What’s around

Landmarks

  • Gramado Central Avenue - 1 min walk
  • Orchids Park - 1 min walk
  • Gramado City Hall - 1 min walk
  • Gramado Covered Street - 2 min walk
  • Nicoletti Square - 3 min walk
  • Sao Pedro Church - 3 min walk
  • Palace of Festivals - 4 min walk
  • Blooming Clock Church - 5 min walk
  • Etnias Square - 5 min walk
  • Rua Torta - 5 min walk
  • Belvedere Viewpoint - 0.3 mi / 0.5 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 88 min drive
map
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Rua Garibaldi, 152, Gramado, 95670-000, RS, Brazil

At a glance

Hotel size

  • This hotel has 152 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (BRL 25 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities
  • Steam room
  • Arcade/game room
  • Billiards or pool table

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Tourism fee: BRL 2.55 per accommodation, per night

Children and extra bedsPay at property

  • Childcare is available for an extra charge
  • Babysitting/childcare is available for an extra charge
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Valet parking costs BRL 25 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Serrazul Hotel Gramado
  • Serrazul Hotel Distributed by Intercity Gramado
  • Serrazul Hotel Distributed by Intercity Hotel Gramado
  • Serrazul Hotel
  • Serrazul Gramado
  • Serrazul
  • Serrazul Hotel
  • Serrazul Hotel Distributed by Intercity Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Serrazul Hotel Distributed by Intercity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs BRL 25 per day.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Cantina Di Capo (3-min walk), Caracol Chocolates (4-min walk), and Divino (4-min walk).
  • Serrazul Hotel Distributed by Intercity has an indoor pool and a steam room, as well as an arcade.
9.2.Superb.
  • 10.0.Exceptional

    Bom

    Café da manhã gostoso, quarto bom, banheiro grande. Só fiquei um pouco triste (apesar de entender) que toda a parte extra (kids, piscina, sauna) estava fechado por causa do COVID. Acho que deveria funcionar por sistema de reserva, escolhi o hotel por causa dos extras e acabei não usufruindo. Acabou saindo caro sendo que usei só para dormir, se eu soubesse antes, teria escolhido um mais simples

    Ana, 3 night family trip, Dec 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente!

    Excelente!

    Wilson, 1 night family trip, Oct 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ótimo atendimento excelente café, local muito lipo é organizado , atendimento de primeira super indico

    Diego, 1 night family trip, Sep 19, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The hotel need to be renovated, especially the rooms, it’s not functional anymore.

    Gustavo, 2 night trip, Nov 9, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Valeu a pena!

    Ótimo hotel! Bem localizado, quarto amplo, confortável e silencioso. Bom café da manhã.

    Luiz Henrique, 3 night trip with friends, Sep 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Piscina e sauna ainda fechados, deveria ser por agendamento! Hotel muito bem localizado!

    Luciana T, 1 night trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Incrível!

    Hotel maravilhoso! Sempre que vou a Gramado com a família me hospedo nele. A localização é a melhor da cidade! Café da manhã e atendimento impecáveis!

    Tais, 1 night family trip, Sep 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Gramado para casal.

    A estadia foi incrível. A localização do hotel é excelente. serviço de limpeza e protocolo contra COVID excelentes. Funcionários extremamente solícitos. Apenas uma observação o estacionamento não estava incluso na diária.

    Ricardo Luiz, 4 night trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    ótima escolha

    Hotel que o principal diferencial é a localizaçao. para quem vai fazer turismo em gramado é perfeito. Ele é antigo mas esta muito bem cuidado, a limpeza e o atendimento são muito bons. café da manhã ótimo. Recomendo a todos

    ricardo, 5 night family trip, Sep 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Otima experiência

    Hotel Serra Azul é tudo de bom. Sempre uma ótima experiência.

    Rose, 2 night trip, Aug 27, 2021

    Verified Hotels.com guest review

See all 372 reviews