10/10 Exceptional
Great higher end hotel. All services including breakfast are very good. Spa area is excellent and “do not miss”.
Olga
Olga, 4-night trip
Park Hotel & SPA Vella Hills
Mountain hotel in Velingrad with spa and indoor pool
Nestled in the mountains, Park Hotel & SPA Vella Hills offers a serene escape with a poolside bar and coffee shop. Enjoy local and international cuisine at the on-site restaurant, indulge in spa treatments like aromatherapy or manicures/pedicures, explore the garden playground or swim laps in one of two pools.
Exceptional
Popular amenities
- Pool
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Indoor pool
- Free children's club
- Health club
- Indoor tennis court
- Sauna
- Steam room
- Seasonal outdoor pool
- Children's pool
- Hot tub
For families (6)
- Children stay free
- Free cribs/infant beds
- Babysitting (surcharge)
- Children's pool
- Children's club (free)
- Playground on site
Why we love this property
Splashy pool options
Hotel features indoor, outdoor, children's, and natural pools. Guests can relax in the hot tub or enjoy drinks at the poolside bar.
Wellness wonderland
The full-service spa offers aromatherapy, massages, and body treatments. A sauna, hot tub, and steam room complement the mountain setting in this hotel.
Rest in style
Wrap up in plush bathrobes after indulging in 24-hour room service. The well-stocked minibar adds a touch of convenience to each guestroom.
Room options
Check availability for these dates
Standard Double Room
Exceptional
Highlights
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
- Park view
- 355 sq ft
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
Standard Double Room, Balcony
Exceptional
Highlights
Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
- Park view
- 365 sq ft
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
Luxury Double or Twin Room
Exceptional
Highlights
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
- Park view
- 450 sq ft
- Sleeps 3
- 1 King Bed and 1 Double Sofa Bed
Luxury Double or Twin Room, Balcony
Exceptional
Highlights
Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
- Park view
- 450 sq ft
- Sleeps 3
- 1 King Bed and 1 Double Sofa Bed
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About the neighborhood
Ultisa Miladin Dosev 24, Velingrad, 4600
About this property
Park Hotel & SPA Vella Hills
Bring the kids when you stay at Park Hotel & SPA Vella Hills, and they can enjoy the free kids' club. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body treatments, or aromatherapy. An indoor pool, a poolside bar, and a health club are other highlights.
At a glance
Property amenities
Room amenities
Special features
Spa
The onsite spa has massage/treatment rooms. Services include body treatments and manicures and pedicures. The spa is equipped with a mud bath, a sauna, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Frequently asked questions
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Park Hotel & SPA Vella Hills Reviews
Exceptional
9.6
Cleanliness
8.4
Location
9.4
Staff & service
9.2
Property conditions & facilities
What guests liked
- The spa facilities were good, well-equipped, and provided a relaxing experience. (5 reviews)
- The breakfast included a large selection of both continental and cooked food options. (3 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffFood10/10 Exceptional
Safe,Quiet, Dining options and Easy Parking.
petre
petre, 3-night trip
10/10 Exceptional
Excellent staff, spacious rooms, delicious food in the restaurant. Good spa, but maybe small if the hotel is at full capacity. We were satisfied and will visit the hotel again.
Dinko
Dinko, 2-night trip
10/10 Exceptional
Spacious room, friendly and efficient staff, building and pools in good condition, and other advantages. I would definitely recommend this hotel, it is good value for what it has to offer.
Nedialko
Nedialko, 2-night trip
10/10 Exceptional
The place was suberb with great amenities and the restaurants meals have great quality at a great pricing
Pedro
Pedro, 1-night trip
10/10 Exceptional
Wonderful stay
The hotel, the rooms and the spa zone were very clean, the food in the restaurant delicious and the staff was very nice and polite. Everything that you could wish for a nice, relaxing stay!
Slaveya
Slaveya, 2-night trip
10/10 Exceptional
Nice hotel and restaurant.
The only negative is that there are not enough sun beds.
Teodor
Teodor, 1-night trip
10/10 Exceptional
A really nice place. Good and very polite service, clean rooms, healing mineral waters and well done spa facilities.
Yana
Yana, 1-night trip
8/10 Very good
Old and dated property, limited English skills however the spa is decent and the dinner was OK
Gil
Gil, 1-night trip
10/10 Exceptional
Amazing
It was an amazing experience everyone was friendly and they do their best to accommodate your requirements.
Naresna
Naresna, 8-night trip
8/10 Very good
Great mineral pools, great massage, incredible restaurant quality of food and service. My only complaint is that the mattresses are like a ROCK for the king sized rooms. It completely negated the lovely result of the massage and my body was in pain.
Sariah
Sariah, 1-night trip
10/10 Exceptional
Our hotel stay was great! Staff were really helpful and attentive from the moment we walked in. The room we stayed in was extremely spacious and had almost everything we needed.
It lacked a kettle and cups, but staff were more than happy to provide these for us.
The breakfast included had a large selection - both continental spread, cooked food, and more.
The spa facilities were good and were very welcomed after a long day of walking and adventuring in the area. The selection of spa treatments available was good, and well enjoyed.
Only criticism we had was that the room decor was a bit dated, and that the shower cubicle was leaking.
Petar
Petar, 3-night trip
10/10 Exceptional
Nice outside pool in winter
This hotel has a nice small outdoor pool open through the winter (08 am through 20-00) where thermal water stays sufficiently warm, and a warmer indoor pool. Sodium-fluoride waters are nice. The breakfast buffet is good and accommodations are comfortable (although unfortunately no kettle in the rooms). Good wifi. Straightforward parking and late arrival is possible. If you start hiking up the hill from the hotel you can join bicycle trail 220 going up to Ostrets peak (elevation gain of around 800m round trip counting ups and downs).
Alexander
Alexander, 1-night trip
4/10 Fair
The spa center:Not planned for the volume of hotel guests, the jacuzzi was broken during the entire stay, the water in one of the outdoor pools was very dirty, we noticed one cleaning during the stay. Being around the pools at the spa was "life threatening", there were swarms of flies and wasps. I was stung by a wasp, my leg was swollen and I left the hotel a day early. They did not offer to refund the amount for the night. Towels in the spa are given to customers with the stipulation that they are for the whole day, i.e. we have to carry them everywhere with us wet if we are going to use the pools and the thermal area all day, which is absolutely unacceptable.The room:There was no view of the park as described in the offer, but of an outside parking lot and the roof of the restaurant! There was no terrace and when the window was opened you could hear the noise of the restaurant, the chatter of the patrons, etc. The robes in the rooms are not changed unless we specifically ask that they be clean and dry. The hair dryer in the room was burnt. I urgently called the front desk, who were unaware that there was virtually no hair dryer in the room. Subsequently, they gave me a manual one.
Communication with reception was very difficult.The restaurant: The food was of average quality.There were wasps everywhere around the tables. The "traps" for them were cut plastic bottles placed around the restaurant fence, filled with yellowish liquid and wasps.
Verified traveler
4-night trip
10/10 Exceptional
Hill hotel
Stora rum, rent, bra frukost, olika bassänger med varmt vatten. Nära till centrum, vandra.
Bertil
Bertil, 2-night trip
8/10 Very good
Leider gibt es noch teppichboden in den Zimmern der nicht mehr ganz in Ordnung ist ansonsten sind die Zimmer fantastisch riesengroß auch die Balkone schön geräumig.
Das Mineralwasser Becken war leider umringt und stark benutzt von vielen Kindern schade dass dieses eine Becken nicht kinderfrei gehalten wird zum Gesundheit regenerieren und auch vielleicht die Raucher dort eine extra Zone hätten denn es gibt ja noch viele andere Pools wo für alle alles offen sein kann
Petra
Petra, 2-night trip
10/10 Exceptional
Като започнем от настаняването до напускането на на хотела, всички служители бяха изключително любезни и отзивчиви. СПА зоната беше изключително приятно, чисто и съдържащо всичко необходимо за да подейства максимално релаксиращо място. Стаята ни беше просторна. Единственият недостатък на престоя ни беше вечерята в ресторанта. Поръчахме разядки с хлебче, което си личеше, че е било замразено и съвсем леко препечено, част от ястията бяха студени като ги получихме и се наложи няколко пъти да подсещаме сервитьора за някакви пропуски в поръчката. Поръчахме и пица за стаята, която се оказа, че отново е от готовите, които директно се слагат да се пекат и след това видяхме, че се предлага в детското меню. Закуската, която бяхме заплатили беше страхотна и имаше голям избор.
Emanuela
Emanuela, 2-night trip
10/10 Exceptional
immer zu empfehlen
Entcho
Entcho, 9-night trip
10/10 Exceptional
Alles war Wunderschön.
Ivelina
Ivelina, 4-night trip
10/10 Exceptional
Doğa içinde kaplıca keyfi
Gayet temiz, yemekleri güzel, personeli güler yüzlü ve yardımsever. Tavsiye edilir.
Selim
Selim, 3-night trip
10/10 Exceptional
It is the third time to visit the spa hotel. We love the spa facilities, the breakfast is always very good, the rooms are spacious and clean.
Already making plans for next year!
Petya
Petya, 2-night trip
10/10 Exceptional
Много приятно изкарване
silvia
silvia, 1-night trip
8/10 Very good
Very nice, but...
The attitude of some of the stuff members to their own faults - needs a significant improvement.
Besides that - the place is very clean and nice.
Arye
Arye, 4-night trip
10/10 Exceptional
Great place to rest
Big covered parking with kind staff, spacious and stylish room, nice balcony, everything looks new and maintained, kind and helpful staff at reception. I recommend!
Galyana
Galyana, 1-night trip
10/10 Exceptional
Thank you for a great stay! The spa is very nice, the hotel rooms are very spacious and clean!
Katya
Katya, 3-night trip