Chateau Star River Shaanxi

Photo gallery for Chateau Star River Shaanxi

Primary image
Indoor pool
Indoor pool
Chateau Suite (Hot Spring Access) | Minibar, in-room safe, desk, soundproofing
Chateau Suite (Hot Spring Access) | Living room | Flat-screen TV, pay-per-view films

Overview of Chateau Star River Shaanxi

Chateau Star River Shaanxi

5.0 star property
Luxury hotel in Weicheng District with restaurant and bar/lounge

9.4/10 Exceptional

15 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Bar
Map
Middle Section, Lanchi Road, Qinhan New City, Xixian New District, Xianyang, Shaanxi Province, 712000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Hot springs
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • 5 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Weicheng District

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 22 min drive
  • Xi'an West Railway Station - 21 min drive
  • Xi'an North Railway Station - 21 min drive
  • Xianyang Station - 21 min drive

Restaurants

  • 西西区食堂 - 14 min drive
  • Starbucks - 14 min drive
  • Ajisen Ramen - 14 min drive
  • Dicos - 14 min drive
  • Burger King - 14 min drive

About this property

Chateau Star River Shaanxi

5-star luxury hotel in the heart of Weicheng District
You can look forward to a terrace, a coffee shop/cafe and a garden at Chateau Star River Shaanxi. For some rest and relaxation, visit the 8 hot springs. The on-site buffet restaurant, 意咖啡西餐厅, features Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and dry cleaning/laundry services.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on site and ATM/banking services
  • Luggage storage, a 24-hour front desk and a lift
  • Guest reviews give good marks for the breakfast and helpful staff
Room features
All guest rooms at Chateau Star River Shaanxi include perks, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews say good things about the size rooms at the property.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 331 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Playground

What to do

  • Hot springs

Working away

  • 5 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Lift
  • Accessible bathroom

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

There are 8 hot springs open between 7:00 AM and 11:00 PM.

Dining

意咖啡西餐厅 – This buffet restaurant specialises in Chinese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 228 for adults and CNY 114 for children (approximately)

Children & extra beds

  • Rollaway beds are available for CNY 322.0 per night

Pool, spa, & gym (if applicable)

  • Hot springs access available from 7:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (WHO)
  • COVID-19 Guidelines (CDC)

Policies

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Access to the onsite hot springs is included for 2 guests per room. Fees apply for additional guests.

Also known as

Chateau Star River Xi’an
Chateau Star River Shaanxi Hotel
Chateau Star River Shaanxi Xianyang
Chateau Star River Shaanxi Hotel Xianyang

Frequently asked questions

Does Chateau Star River Shaanxi offer free cancellation for a full refund?
Yes, Chateau Star River Shaanxi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Chateau Star River Shaanxi?
As of 5 October 2022, prices found for a 1-night stay for 2 adults at Chateau Star River Shaanxi on 7 October 2022 start from €113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Chateau Star River Shaanxi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Chateau Star River Shaanxi?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Chateau Star River Shaanxi?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Chateau Star River Shaanxi?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Chateau Star River Shaanxi and nearby?
On-site recreation at Chateau Star River Shaanxi includes hot springs. Chateau Star River Shaanxi also has a garden.
Are there restaurants at or near Chateau Star River Shaanxi?
Yes, 意咖啡西餐厅 offers Chinese cuisine. Nearby restaurants include 西西区食堂 (6.9 mi), Ajisen Ramen (8.4 mi) and Dicos (8.5 mi).

Overall score and ratings

9.4

Exceptional

9.8/10

Cleanliness

9.7/10

Staff & service

10.0/10

Amenities

9.7/10

Property conditions & facilities

8/10 Very good

Jingyu, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Very clean, spacious and well appointed rooms. Double sinks were a nice feature!
2-night trip
Verified Orbitz guest review

10/10 Exceptional

It's a widely open, calm and clean area. Well designed near the airport. Hopefully, other facilities or shops and taxis services would be available in the near future. The restaurant services (Chinese food portion we tried) is very excellent, best one we ever had during the "Silk Trade Trip".
Ming, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The room was big, the bathroom very spacious and modern, the breakfast has a great variety and high quality. The service staff is very friendly. The hotel swimming and outside garden was very enjoyable. Not so experienced with foreign credit card in restaurant area. No shuttle service to Xi’an center. Overall was excellent and would definitely stay there again.
4-night family trip
Verified Orbitz guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome stay
Really amazing hotel, amazing food, not too overpriced either. Just very hard to find a bus or a taxi to Xian!!
Cameron, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Airport Stay
The restaurant meal was tasty, but our dinners came out 20 minutes apart.
Michael, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

I want to express my experience in the hotel, The staff excellent, the food, the room, the services I can say 7 star hotel .... The buffet was really good, and the restaurant my wife and and went for dinner one time was really good. I recommend 100% rhe hotel
NicolaosRamirez, 4-night trip
Verified Expedia guest review