2/10 Poor
25 Jun 2023
The hotel is stunning visually. The restaurant food is fantastic. The hotel has the opportunity to be in credible.
However, the place is a fiasco. Our a/c was broken. The internet didn't work in our room. The hotel forgot to put water in our room and then couldn't find any making it impossible to brush our teeth or take our medicine. Also, the room with a bathtub has no shower merely a hand-held device. Another room has an open toilet with no privacy. Two friends who were traveling together asked us to switch rooms which we did since we had no shower. The hotel has a lot of potential but it is horribly managed.
Janice
Janice, 1-night family trip
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